North Shields Branch. Excellent service from the team there, very knowledgeable, helpful, and worked out a great price with quick delivery. Won’t go anywhere else now!
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See what reviewers are saying
Being unable to travel in person to view patio paving sold by various suppliers, I was pleased to find that I could order samples (10x10cm) from The Tile Shed online. My three chosen samples were deli... See more
Tile Shed Blaydon and member of staff specifically. Superb customer experience. Walter showed outstanding customer care on several occasions as we were not the most straightforward customers. We had a... See more
Company replied
A very pleasant experience: their website made a mistake when we ordered due to our post code(ZE2) and the shipping was incorrect (to little) rather than demand the full balance they split the diffe... See more
Company replied
Company details
Written by the company
The Tile Shed is a family-run business established in 1996, proudly serving the North East and customers across the UK for nearly 30 years. We specialise in a wide range of wall and floor tiles, outdoor porcelain paving, bathrooms, shower panels and wall cladding, with products to suit every style, project and budget. Whether you’re renovating a bathroom, transforming a kitchen, creating an outdoor space or completing a full home renovation, our experienced and knowledgeable team is here to help. As an independent family business, we pride ourselves on offering quality products, competitive prices and friendly, personal service. Customers can visit our stores across the North East for expert advice and to see our extensive ranges in person, or shop online for delivery throughout the UK. Since 1996, our focus has been simple: great products, great value and great service.
Contact info
Potters Court, Portobello Road, DH3 2RY, Newcastle upon Tyne, United Kingdom
- 01914921111
- info@thetileshed.co.uk
- www.thetileshed.co.uk
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Bathroom of my dreams
When I decided upon a new bathroom , I knew exactly what I wanted and visited several businesses, who all gave me brochures. However, Lee at the Tile shed, Birtley, was a breath of fresh air as he really listened and knew exactly what I wanted. He did all the resourcing and it was a completely stress free experience!! He was not only pleasant and highly professional but he went above and beyond to ensure I was really happy with everything. I now have the bathroom of my dreams and my family are now going there next year for their bathroom too! Highly recommend!!! Ask for Lee- he is fantastic!
Fantastic Service
We have had brilliant service from The Tile Shed Birtley. The quality of the tiles it superb. We have done 2 rooms using them and wouldn't go anywhere else. Special mention to Carl and James whose service has been second to none. Thanks guys.
I had to order more tiles as I hadn't…
I had to order more tiles as I hadn't enough. Received my further order within 4 days. Excellent service and quality tiles at reasonable cost
Well done
I have used The Tile Shed on 2 occasions, both times they have provided outstanding service and the highest quality products at the lowest prices.
I visited 3 of the stores at Blaydon, North Shields and Seaham; the customer service at every store was exemplary.
My next project is likely at some point next year and there is no doubt I will continue to use this fantastic Company.

Reply from The Tile Shed
Prompt delivery
Prompt delivery. Samples that weren’t in stock was ordered from manufacturers and sent to me direct. Very good service.
Birtley store
Birtley store - Carl (the one with the beard) what a superstar! Thank you so much for helping me find some tiles for my bathroom, I really wanted to choose the tiles myself and you even carried the sample to my car. They all had beards I think :) but thanks again Carl, very friendly service
Fast delivery
Fabulous service
I had searched for a specific tile and The Tile Shed had it on stock. The advisor helped me to accurately order the correct number of tiles for my project. Great price too. Delivery was an acceptable cost too.
Delivery was fast and efficient and the delivery company gave an excellent and efficient service too.
Very quick delivery of free sample
Very quick delivery of free sample, tiles are very reasonably priced in comparison to elsewhere
The samples landed and were broken
The samples landed and were broken, also the sample was too small to be able to gauge what it would look like on the wall. Other companies i have used in the past send a full tile.

Reply from The Tile Shed
Speedy delivery of the samples and good…
Speedy delivery of the samples and good packaging.
Very large and varied choice of tiles.
Hi there
Hi there. We were very happy with the service. Dave Harris was extremely helpful. So thanks again Dave.
The Tile Shed Birtley excellent service
The Tile Shed Birtley could not be more helpful. The staff always went out of their way to be helpful and accommodating as I had to order a bathroom suite last minute and needed tiles delivered early than expected . They have a wealth of knowledge and are always willing to explain and go the extra mile to make any purchase stress free one
Tile prices and variety are the best compared to other tile shops.in the area
I would definitely recommend
This shop for stress free shopping !
Very good service to sort out a couple…
Very good service to sort out a couple of tiles to match existing bathroom tiles. Very quick delivery too
Absolutely fantastic
Absolutely fantastic.
We were wondering looking around and didn’t have a clue what we were looking for. Lee (at Birtley) helped tremendously. He gave advice and was so helpful we couldn’t have asked for more. We ended up with a really colourful kitchen at an excellent price. We had to order more because we measured wrong but this was no trouble. Definitely go back. Cheers. Julia Morris
Highly recommended
This is the 2nd time we have used The Tile shed in Birtley for the supply and delivery of specific tiles we required. I have spoken to Lee on both ocasions and he has been a breath of fresh air to deal with,he was very knowledgeable, professional and so helpful with every aspect of the process.
Excellent service
I would reccomend this company to anyone looking for a quick efficient service.
The tiles were excellent quality and would definitely buy from this company again .
Finally found my kitchen tiles...
I've been on the hunt for the perfect colour tiles for our kitchen splashback. I wanted a hexagon shape, shiny but not glossy, tile in a dappled blue with intermittent grey or copper. It's proved particularly hard to find somewhere that offers what I've been searching for. I ordered some samples from the tileshed and they were exactly what I wanted and very reasonably priced. The tiles are of good quality and the delivery came very quickly. The delivery driver was really kind and helped me load the tiles into the garage which I wouldn't have been able to do on my own as they're really heavy.
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