The Vital Touch Reviews 116

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Suzi and her team are absolutely amazing! They visit our workplace regularly to deliver massage and reflexology sessions that support our staff physically, mentally, and emotionally. These sessio... See more

Rated 5 out of 5 stars

The Vital Touch has been a constant presence in my life for the past 6 years. Their weekly visit at my workplace offering Chair Massages have relieved plenty of knots, helping tired muscles and bring... See more

Rated 5 out of 5 stars

Suzi, Raquel & Mara are amazing. We as a company have been using them for years and wouldn't go anywhere else. They are professional & always willing to go the extra mile to help and a welcom... See more

Rated 5 out of 5 stars

We are fortunate enough in our company that we can get to have Suzi and her team visit us for massages regularly. The whole team are so professional.. give amazing massages of our choice and I look f... See more

Company details

  1. Beauty & Well-being

Information provided by various external sources

We’ve pioneered in-office wellness therapy for two decades. We offer a fantastic range of health and wellness programmes for employees – everything from our famous on-site seated chair massage, through Pilates and yoga to corporate fitness classes and wellness workshops – see below for the whole list. The TVT team comprises a carefully-selected group of senior massage therapists, mindfulness coaches, nutritionists, fitness instructors and teachers. We’re expert, caring and extremely good at what we do. And what we do is send your staff back to their desks feeling more less stressed and more focussed, alert and grounded, free from back pain as well as mental tension – as well as happier and more appreciative too. Let’s talk about what The Vital Touch can do for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

116 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A Game‑Changer for Staff Happiness and Workplace Wellness

Suzi and her team are absolutely amazing! They visit our workplace regularly to deliver massage and reflexology sessions that support our staff physically, mentally, and emotionally. These sessions have become one of our most valued benefits, appointments fill up within minutes!
We have seen a real difference in our team: people feel more relaxed and noticeably happier. It has also had a positive impact on staff retention, as employees genuinely appreciate an employer that invests in their wellbeing. We couldn’t be more grateful for the positive energy Suzi brings into the workplace.

Highly recommended for any company looking to genuinely support their people.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

I had another wonderful chair massage…

I had another wonderful chair massage from Suzi today. It was incredibly relaxing and refreshing, just like every month. Suzi is always very professional and makes me feel comfortable. Thank you, Suzi! I look forward to our next session.

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great office massage experience

Suzi has been taking care of me for the last 2 and a half years and I can't thank her enough. She always has good advice and has a calming presence.
The monthly chair massage at the office is always something I look forward to to release the tension!

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

NHS worker

Lovely massage from Suzi, was very relaxing, refreshing, she was very professional. Thank you
Welcome another massage if my trust allows it.

February 28, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing!

Suzi has been visiting us since last year and providing the most amazing massages to us. She is incredibly friendly with such a warm personality which lends to a wonderfully relaxing "getaway"

April 6, 2022
Unprompted review
Rated 5 out of 5 stars

Suzi Is The Best!

Suzi is great! She comes into our office once a month and gives massages to our top performers. I would recommend her highly!

March 31, 2022
Unprompted review
Rated 5 out of 5 stars

A massage mixed with meditation

A massage mixed with meditation, breathing work and calming vibrations. Suzi was brilliant, she came to our office in Canary Wharf to give the team individual massages and it is just what you need during your work day. My back feels so relieved and she has this amazing chair that positions you just right. She is very calming and I recommend her skills to anyone.

February 10, 2022
Unprompted review
Rated 5 out of 5 stars

Incredible wellbeing sessions

Suzi and the team at Vital Touch have provided much needed wellbeing sessions for our teams at 5 Hertford Street and Oswalds during lockdown and in the past month, in person in our workplace.
The feedback has been incredible and we cannot wait to welcome Suzi back again! Highly recommended!

August 10, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing rejuvenative classes

The Vital Touch Team, offers high-quality services, with Love. Thank you so much for this support during this tough period.
I definitely recommend the guided meditation, yoga, and the classes for the core, legs, tums, bums

March 24, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant services!

The Vital Touch has been a constant presence in my life for the past 6 years. Their weekly visit at my workplace offering Chair Massages have relieved plenty of knots, helping tired muscles and bringing some needed care.
Vital Touch have been a fantastic lifeline for our team's morale and fitness levels with their amazing classes. Highly recommend Lyn for her Yoga, Chair Yoga and Pilates and Munisha for her strength and toning classes. Keep up the fantastic work!

March 9, 2021
Unprompted review
Rated 5 out of 5 stars

The virtual classes are simply fabulous…

The virtual classes are simply fabulous ! 5 stars ! Prior to lockdown we also booked Mindfulness which again was informative and relaxing. Such a variety and loved by our colleagues... I have so many emails from our colleagues thanking us for providing these classes and how great they feel after. Recommend to every employer !

February 17, 2021
Unprompted review
Rated 5 out of 5 stars

Suzy and her Virtual touch team offering exceptional classes both in person and virtually

Suzy and her team at The Vital Touch have been a key partner in our well-being offering to colleagues at our 5 Star Hotel over a number of years and every week our spaces for back therapy were booked in a matter of hours. For Suzy and her team to have offered stretch classes, yoga , core conditioning , meditation and Pilates to our team virtually during lockdown was exceptional and ensured that our teams wellness was looked after during this challenging time.

January 28, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look