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3.2

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TrustScore 3 out of 5

1 review

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3.2

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Rated 1 out of 5 stars

PSA Menomonee Falls WAC

PSA Menomonee Falls WAC

Want to feel unsafe? Join here - it is perfectly okay with management if your neighbor has their phone out in the locker room while you are changing.

I had such a good morning at the club, worked my shoulder, stumbled into the Pilates reformer area where a really kind trainer got me excited enough to sign up for sessions and her weekly class, then swam about 500 yards. Everything was going perfectly.

Then came the locker room. It was quiet, almost empty. I came out of the shower, headed to my locker, and this fully dressed woman was standing there. She said good morning, I said it back. But then she sat down right next to me while I was naked, turned her back, and pulled out her phone. The whole locker room was open, and she picked that spot. I felt exposed and uncomfortable.

Once I got dressed, I told her that phones aren’t allowed in the locker room. Instead of apologizing, she turned it on me, saying I was “threatened” by her just scheduling her classes. I told her plainly: I felt unsafe because she sat right next to me with her phone out while I was undressed. She doubled down, kept making snide comments, then followed me out of the locker room mocking me with “have a nice day.” That’s when I lost it and told her to go f@$& herself, that no one should be pulling out a phone next to a naked person in a locker room.

At the front desk, they brushed me off, said the GM would call me. Two days later she finally did, and her cold, terse, completely unempathetic tone made everything worse. She told me the woman had every right to have her phone in the locker room - that their rules only included the use of recording devices in the locker room. Then she actually suggested that if I didn’t want to risk being filmed, I should use the private changing area by the pool. That floored me.

I told her they were risking a potential lawsuit by not enforcing stricter rules. She just said, “Yes, we sure are,” in a way that made it clear she didn’t care about my opinion at all. Then she asked, “Do you want anything else?” I said, yes, I want your bosses to call me.

Ridiculous. Frustrating. And I think that “they” didn't enjoy interacting with me. So I'll keep coming. And I will keep complaining until they commit to a safer space for everyone.

September 5, 2025
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