The Watch Cabin Reviews 

276
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Where do I start. I'm not one to purchase online for expensive gifts, But OMG your team is amazing. 100% professional trusting company...ie, from communication, 24hour delivery, tracking postage and... See more

Rated 5 out of 5 stars

Bought this gorgeous watch for my husbands Xmas present, it arrived as promised within a few days we’ll packaged in a lovely box, It also came with a certificate of Authenticity. My husband was thrill... See more

Rated 5 out of 5 stars

Restored my faith in online purchasing. I has recently had to cancel my card due to being defrauded online so was super vigilant checking reviews etc but when I ordered I was still cynical. Proved wro... See more

Rated 5 out of 5 stars

Bought Emporio Armani Men's Watch exactly as stated on site, packaging perfect, guarantees & certification. Trusted Company, excellent quick delivery service, no need to spend hours searching for oth... See more

Company replied

Company details

  1. Watch Store
  2. Fashion Accessories Store

Information provided by various external sources

We sell a range of branded designer watches. Our mission is to offer the best online shopping experience in the UK. How do we do it? 👉24 Hour Customer Support 👉365 Day Returns 👉5 Year Extended Warranty


Contact info

4.8

Excellent

TrustScore 5 out of 5

276 reviews

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4.8

All reviews

(276)

0 reviews in the last 12 months

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Rated 4 out of 5 stars

Delivery was fast and efficient the…

Delivery was fast and efficient the watch itself its great only reason I'm giving 4 instead of five is the price as soon as I'd paid I checked Amazon and saw the exact same one for £30 cheaper my own fault for not checking sooner . Tried to cancel but couldn't find an option bit gutted as I always found watch cabin to be cheaper but this time not. Note to myself always check never trust past history

December 26, 2019
Unprompted review
The Watch Cabin logo

Reply from The Watch Cabin

Hi Tracey,

I'm sorry to hear that you found the same watch cheaper elsewhere.
Please note that the watch you purchased comes with a 5 year warranty, rather than the standard 2 year warranty.

We do offer a price match guarantee. Its always best to send us an email to see if we can price match, before you place the order.

If you'd ever like to make another purchase in the future, please get in touch and i can send you a discount voucher.

Thanks,
If you have any questions, then please get in touch and I will do everything I can to help.

James,
Founder

Rated 5 out of 5 stars

Fantastic service!

Fantastic service!
Brilliant prices For good quality watches with prompt delivery.
I’ve not had any issues with the watch to be able to comment on customer service

December 26, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, ordered product after reading reviews, quickly dispatched, very well packaged. Follow up from customer service prompt and efficient.
Would definitely recommend this company, feels like they really care, not like the big companies , will use again that’s a definite.

December 26, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent price and excellent service! Completely delighted with everything from purchase to delivery to company follow up. Thankyou!

December 25, 2019
Unprompted review
Rated 5 out of 5 stars

5* service with everything!

Thank you so much for easy, pleasant service. Ordering was simple, great communication through out the sale, and still great communication even after my purchase. Watch is incredible, even better in person, my husband loved it! Thank you so much, definitely recommend 😄

December 25, 2019
Unprompted review
Rated 5 out of 5 stars

Bravo!

Nice website, good price, prompt delivery & watch exactly as described - Bravo!

December 24, 2019
Unprompted review
Rated 3 out of 5 stars

Not happy with packaging

The product itself is fine, however brought this as a Christmas present and had I had it gift wrapped. Opened it this morning just to double check it and the box is tatty and scratched. It looks like a fake due to the packaging I’m not sure if it is genuine! However as it’s too late now will try and color in some of the tatty areas of the box

December 24, 2019
Unprompted review
The Watch Cabin logo

Reply from The Watch Cabin

Hi Hermy,

I'm sorry to hear that you received a damaged watch box, I can assure you it's not typical of the service we offer.
Please, can you get in contact and we'll send you a brand new replacement box.

The only certain method of determining whether a watch is genuine or not, is to use a professional authentication company who specialise in verifying branded goods.

We have the movement and hall markings inspected by these companys and they are able to conclude whether the watch is authentic.

If you have any questions, then please get in touch and I will do everything I can to help.
James, Founder

Rated 5 out of 5 stars

Great watch

Great watch
Great service
Postage came within days
Highly recommended

December 23, 2019
Unprompted review

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