Chinese only webpage without any…
Chinese only webpage without any translation. When I enter there is als an error mentioned, a bug may be.
Who evaluated it 4 stars?????
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The Web Chat Company provides a low cost and fully outsourced live agent web chat service for businesses of any size. It’s qualified chat agents engage with your website visitors via the chat widget greeting, lead capturing and prospect verifying 24 hours a day everyday.
7 Peerglow Centre, SG129QL, Ware, United Kingdom
No history of asking for reviews
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Chinese only webpage without any translation. When I enter there is als an error mentioned, a bug may be.
Who evaluated it 4 stars?????

Reply from The Web Chat Company
An excellent service, true value add! Consistently provides good service to our customers, enables people to engage with us out of hours. We originally subscribed with this service to purely manage customer expectations; it has now developed into providing new sales for us too! The Web Chat Co are good people to work with, they have become a strategic partner of ours.

Reply from The Web Chat Company
The Web Chat Cos chat service is perhaps one of the best! We use it with their chat agent service and honestly the guys are very good! The quality is absolutely amazing, and having it at such low costs is a dream! I'd recommend these guys to everyone!

Reply from The Web Chat Company
Have been using this service on our website businessagent.com for the last few months and already got loads of quality leads. Great work guys.

Reply from The Web Chat Company
This chat service really does work.. Highly recommended..

Reply from The Web Chat Company
Excellent service. Really helpful on our website! Constantly generating us new leads!
Great service which has meant I now do not miss any opportunities generated online. I opted for the fully manned service which was very easy to setup. I get the transcripts emailed to me so I can review the quality of the answers. I haven’t had any issues and it’s like having another employee but without all the costs! Would recommend to any business.

Reply from The Web Chat Company
Web Chat is a valuable addition to our business providing support to our customers outside of normal working hours. Provided they have been given the information needed they can pass this to our customers or take information so that the query can be managed inside of office hours.

Reply from The Web Chat Company
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