The Website Masters UK Reviews 

50
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

The Website Masters Uk is really good at making things look beautiful and creative. Their custom designs made my products look very elegant, which helped them stand out in the market. They paid close... See more

Company replied

Rated 4 out of 5 stars

The Website Masters Uk knows what is popular in design right now and they make things that are modern and attractive. They're really good at blending creativity with practicality. If you want designs... See more

Company replied

Rated 1 out of 5 stars

I was promised a 3D video within 3 weeks back in January 2024, so paid £2000 upfront. It is now nearly 9 months later and still no video. I have been promised a full refund in writing by several direc... See more

Rated 5 out of 5 stars

I'm new to using WordPress, but Website Masters Uk services has made it really easy for me to get strated. Their tutorials are clear and short, and whenever I need help, their support team is ready to... See more

Company replied

Company details

  1. Website Designer

Written by the company

It all started with sheer eagerness to convert the visions into reality. A group of visionaries with no place to recognize, realize and value their ideas. Such a predicament prompted them to start The Website Masters with one sole vision: to work on great ideas and bring them to life — and everything that we do reflects this and only this. We shape the purpose of The Website Masters around this vision while keeping in mind the best quality services at affordable costs. For the better part of the decade, the company has gained a track record of successful fruition of all projects while maximizing customer satisfaction and minimizing costs associated with developing and establishing brands. By providing excellent solutions for our client’s needs, The Website Masters has risen to the top in a relatively short period. By working on and enhancing good ideas into great ones, we have established our core values of Passion, Innovation, Drive and Diversity. We have brought about an avalanche of successful and well-satisfied clients.


Contact info

3.6

Average

TrustScore 3.5 out of 5

50 reviews

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3.6

All reviews

(50)

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Rated 4 out of 5 stars

The Website Masters UK provided…

The Website Masters UK provided excellent service when designing our social media kit and custom website. Their team is responsive, professional, and skilled, delivering results that aligned with our brand vision and boosted profitability. While some deadlines could be improved, overall they've proven reliable and capable. Highly recommend them for creative projects.

March 3, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid This Company at All Costs!

Avoid This Company at All Costs!

We hired this company to design a website for our small business, and at first, they seemed efficient, responsive, and professional. However, once we paid them, progress came to a grinding halt. A year later, we still had no functional website.

Their work was riddled with obvious spelling and grammatical errors, and even basic design principles—like proper alignment—were ignored. Simple mistakes went uncorrected despite pointing it out multiple times.

To make matters worse, they misrepresented themselves as a UK-based company, but it quickly became clear this wasn’t true, as we’d only hear from them after midday.

The most shocking part was their handling of our Google Business Profile. They helped set it up but deceptively made themselves the primary owner. When we finally decided to cut ties and build the website ourselves, we asked them to transfer ownership back to us. Instead, they refused and tried to extort £300 for a so-called “handover process.”

Despite never receiving a completed website, social media templates, or any of the services we paid for, we didn’t even ask for a refund—just our rightful ownership of our business profile. Thankfully, Google stepped in and removed them.

If you value your money, your sanity, and your business, stay far away from this company. Unprofessional, unethical, and a complete waste of time!

March 19, 2025
Unprompted review
Rated 1 out of 5 stars

Very disappointing service

No response from anyone at Website Masters via phone or email for weeks now. They should be building the CRM for our website. We have paid for a website and hosting fees but now no one is responding. Do not use!!

February 26, 2025
Unprompted review
Rated 2 out of 5 stars

Mind Focus Hypnos.com

The company endeavors to build a web site to your expectations! They either have too much work or they are farming out the building of your web site. Asking them to change an aspect was uphill. I asked them to use a photo but crop some writing in 2024 not done, the site is a copy of someone else’s site..part of their about was included on my site..now removed..I am sorry to say I am disappointed with the site!

February 17, 2025
Unprompted review
Rated 1 out of 5 stars

Dishonest, Unprofessional, and a Complete Nightmare – Avoid at All Costs

I deeply regret choosing ‘The Website Master UK’ for my project. What started as a promise of professionalism and timely delivery has turned into a nightmare of delays, excuses, and lack of accountability.

I hired them for an e-commerce website, including hosting, content creation, and integrations. Despite their promises, the project remains incomplete after 9+ months, with basic functionalities like payment and shipping modules still not implemented. They even attempted to charge me multiple times for services I had already paid for!

Their customer service has been appalling. After months of back-and-forth, they stopped responding to my emails entirely. They even had the audacity to suggest that if I thought I could complete the website myself, I should just do it. This level of rudeness and unprofessionalism is unacceptable.

They advertise a “100% money-back guarantee,” but when I requested a refund due to their failure to meet the April 24th deadline, they refused. Instead, they offered empty promises and stalling tactics. I’ve lost over £3,000 in products due to their delays and have spent countless hours doing tasks their team was supposed to handle.

This company has cost me not only money but also time, effort, and peace of mind. Their actions (or lack thereof) are dishonest and disrespectful. If you value your business and resources, stay far away from The Website Masters UK!!

January 2, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

AVOID!
Almost a year and our website isn’t completed, just a Money grabbing company.
Asked for a refund over a month ago and I still haven’t received anything and they also stopped replying to my emails.

January 2, 2025
Unprompted review
Rated 5 out of 5 stars

I had a business about wall art and…

I had a business about wall art and need adequate social media presence for it. The Website Masters Uk social media kit design team came in very handy.

Their team is very prompt and has increased our revenue and profitability in no time. All thank to their precise design!

September 18, 2024
Rated 5 out of 5 stars

I would like to extend my heartfelt…

I would like to extend my heartfelt appreciation to the entire Laravel team at The Website Masters Uk. Thank you so much for your highly professional work ethic and exceptional support throughout our project.

September 5, 2024
Rated 5 out of 5 stars

We as a company

We as a company, are Highly satisfied with the services provided by The Website Masters Uk team. They were attentive, responsive, and expert and managed to deliver a custom designed website that aligns perfectly with our brand identity and vision. Great job!

September 5, 2024
Rated 5 out of 5 stars

The Website Masters Uk is a great…

The Website Masters Uk is a great company to work with as they are always responsive and willing to do what it takes to get the job done right and in a timely manner. They are very reliable and intelligent. They entirely revamped our website, logo, and other items, and it was clear right away that it was my right choice.

September 5, 2024
The Website Masters UK logo

Reply from The Website Masters UK

Team The Website Masters Uk is so grateful for your kind words. We are so lucky to have customers like you.

Looking forward to work again with you.

Rated 5 out of 5 stars

It was my first time using The Website…

It was my first time using The Website Masters Uk banner design services so I was a bit reluctant. Because the price was reasonable and affordable.

I ended up asking or 3 banner designs for business purposes. To my surprise, the quality was great and the delivery was super fast! I'm definitely looking forward to using their services in near future.

August 2, 2024
The Website Masters UK logo

Reply from The Website Masters UK

Team The Website Masters Uk is so grateful for your kind words. We are so lucky to have customers like you.

Looking forward to work again with you.

Rated 5 out of 5 stars

The web design team was not only…

The web design team was not only collaborative but I can also say that I have found a reliable partner for all my future needs. The creativity and project management by the dedicated team assigned to me was impeccable.

His creativity and project management skills far exceeded my expectations. I would recommend The Website Masters Uk web Design services for better results.

August 2, 2024
The Website Masters UK logo

Reply from The Website Masters UK

Team The Website Masters Uk is so grateful for your kind words. We are so lucky to have customers like you.

Looking forward to work again with you.

Rated 5 out of 5 stars

The Website Masters Uk helped me create…

The Website Masters Uk helped me create customized content management systems which were exactly what I needed! They were both felxible and functional. I highly recommend them to everyone.

August 2, 2024
The Website Masters UK logo

Reply from The Website Masters UK

Team The Website Masters Uk is so grateful for your kind words. We are so lucky to have customers like you.

Looking forward to work again with you.

Rated 5 out of 5 stars

After comparing numerous options

After comparing numerous options, I chose to work with The Website Masters Uk for my custom CMS PHP project, and I am glad that I did because the solution delivered to my business came with robust functionality and ease of the use at a very affordable cost.

August 2, 2024
The Website Masters UK logo

Reply from The Website Masters UK

Team The Website Masters Uk is so grateful for your kind words. We are so lucky to have customers like you.

Looking forward to work again with you.

Rated 1 out of 5 stars

Completely Untrustworthy Company

I was promised a 3D video within 3 weeks back in January 2024, so paid £2000 upfront. It is now nearly 9 months later and still no video. I have been promised a full refund in writing by several directors and senior executives and still no money received or video. This company is NOT trustworthy and has missed every deadline that it has promised (even in writing).

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

I want to thank The Webiste Masters Uk…

I want to thank The Webiste Masters Uk for their exceptional Laravel design and development services for our company. I want to give a special shout out to Eva watson for being an outstanding project manager and making our ideas come to life and the after support. I am optimistic about our ongoing partnership.

June 10, 2024
The Website Masters UK logo

Reply from The Website Masters UK

Team The Website Masters Uk is so grateful for your kind words. We are so lucky to have customers like you.

Looking forward to work again with you.

Rated 5 out of 5 stars

Courteous and Prompt

A very courteous, cooperative team who were prompt with their replies and designs. Very good value for money too.

June 26, 2024
Unprompted review
The Website Masters UK logo

Reply from The Website Masters UK

Team The Website Masters Uk is so grateful for your kind words. We are so lucky to have customers like you.

Looking forward to work again with you.

Rated 5 out of 5 stars

Overall

Overall, I highly recommended The Website Masters Uk for creating WordPress website. They have made a big difference to my online presence, and I'm thrilled with the results. If you need a reliable team to make or update your WordPress website. They are good to go!

June 10, 2024
The Website Masters UK logo

Reply from The Website Masters UK

Team The Website Masters Uk is so grateful for your kind words. We are so lucky to have customers like you.

Looking forward to work again with you.

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