Rob was incredibly helpful from start to finish. He very clearly displayed detailed photos on the website. He went above and beyond and pointed out a small flaw on the label to make sure we had noti... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My experience was flawless! As other reviews have said Rob is a true gent, very patient without a hint of salesmanship and ensured my purchase went smoothly - it was like dealing with a friend! On my... See more
Living in Texas and buying overseas I can say I was skeptical to say the very least. Reading the reviews for The Whiskey Source and Robert being so attentive made my ordering a really easy decision.... See more
I provided an incorrect address and Robert at Whiskey Source was most helpful in getting it corrected. Lots of follow up emails regarding package tracking. And Robert was also very helpful in providin... See more
Company details
Written by the company
UK online retailer specialising in rare, vintage and hard to find whisky bottles
Contact info
Watermoor Point 217, Watermoor Road, , GL7 1LF, Cirencester, United Kingdom
- +44 (0)1285 657 396
- mail@thewhiskysource.co.uk
- www.thewhiskysource.co.uk
4.9
Excellent
95 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I provided an incorrect address and…
I provided an incorrect address and Robert at Whiskey Source was most helpful in getting it corrected. Lots of follow up emails regarding package tracking. And Robert was also very helpful in providing suggestions of bourbon gifts for my two sons. Highly recommend this site for their efficiency, courtesy, and helpfulness —- as well as their outstanding assortment of bourbons!
November 23, 2019
Unprompted review
Highly recommended!
Excellent communication, very helpful and super fast shipment. Highly recommended!
November 10, 2019
Unprompted review
Very reliable whisky source..
September 24, 2019
Unprompted review
Quick delivery of the product with an…
Quick delivery of the product with an easy and smooth ordering and payment process.
September 3, 2019
Unprompted review
Fast and precise shipping
Good product and super fast international shipping.
The parcel was super protected for the shipping.
August 13, 2019
Unprompted review
Fast delivery and came wrapped very…
Fast delivery and came wrapped very securely. Very pleased with quick service.
July 15, 2019
Unprompted review
Flawless International Transaction!
This company is in the UK and I am on the West Coast of the U.S.A. My first time purchase with The Whiskey Source went very smoothly! The customer service department went above and beyond to ensure my satisfaction as a new, first-time customer from 'across the pond'. Thank you!
June 21, 2019
Unprompted review
Excellent company to deal with
Excellent company to deal with, returns and replacements dealt with efficiently and courteously. Great products, well protected and securely delivered in a timely manner
Highly recommend
June 19, 2019
Unprompted review
Purchase of 32 year old Macallan Scotch
Great experience. Very helpful and responded to texts right away. I am in the United States and the purchase and delivery was flawless.
June 3, 2019
Unprompted review
Excellent Service
Super fast shipping and when I had an issue (caused by me), they got back to me quickly and solved. I would recommend in a heart beat.
January 23, 2019
Unprompted review
Expectations met, would order from Whisky Source again.
Rare item was shipped and delivered within days of purchase. Shipped using reasonable protections around item. Overall very pleased with the transaction and would use Whisky Source again.
January 7, 2019
Unprompted review
Good selection
Good selection, great and prompt service. Will order again from here
December 7, 2018
Unprompted review
Fantastic customer service.
December 3, 2018
Unprompted review
Great packing job!
November 27, 2018
Unprompted review
Great and attentive service
Great, attentive service. Helpful and preofessional
October 22, 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.