While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
People also looked at
International visit
I came for drinks today with an international party that consisted people from 5 different countries. The host Slaw made such an effort with all the guests who didn't all speak fluent English. Very patient taking people's orders for drink and food making sure all details were checked and double checked while understanding their orders that it was exactly how they wanted
Thank you for your kindness and patience. It was not easy with translation but he got it spot on and everyone had such a good time
Thank you Slaw
Darling place in the heart of Bourton-on-the-Water
I took this amazing, magical photo of the restaurant as we were approaching and the sun was setting. Bourton-on-the-Water is such a charming little village and The Willow is right in the center of it all. It has a fun patio overlooking the town and if it is colder you can eat inside. If you are there before 7:00 there are amazing early bird discounts.....we were there later but will go earlier next time! The staff were wonderful, clearly, the ambiance is lovely, and the food was good. We had one dish my friend had an issue with and the manager Laura came right over and made everything more than OK, her management and people skills are to be commended. This will definitely be our go-to place next time we are in town. I highly recommend The Willow when you are visiting the Cotswolds.
Overpriced and pretentious.
Overpriced and pretentious.
A place for the tourists and not for the locals. Much better value elsewhere.
Fabulous food, incredible service
Visited Bourton on Water at the end of June, stopped for breakfast at the Willow. We had our 2 cocker spaniels with us and our waiter brought out free sausages for the dogs. We we blown away by the fabulous service and delicious food. Ronnie and Buddy certainly enjoyed their sausages… thank you.
Highly recommended, beautiful food and service. Will definitely visit again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

