Very pleased with the Edinburgh watch. I collect watches and this one with the red face and wooden strap is so different from the others. Original and well presented. The engraving on the back w... See more
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The ordering process & delivery was very efficient. The watch looks amazing in a beautiful presentation box! I ordered the Edinburgh watch for my husband, who has a love of watches & woodwork. So the... See more
Absolutely Excellent service, Beautiful good quality watch, and lovely engraving on the back, at no extra cost, plus presented in a well made wooden box, all in all a perfect 30th birthday present... See more
Loved the new 'sydney' watch recently received! It arrived to include a segment tool, helpful if required later down the track. Was also pleased the company planted a tree on my behalf for the wellb... See more
Company replied
Company details
Written by the company
We’re The Wood Look, a small family business in Stourbridge run by James and Sam. Since 2017 we’ve been engraving personalised wooden watches and bracelets, in walnut, oak, ebony, sandalwood and olive wood. Engraving is free on our quartz watches, and you’ll always see a preview before we engrave anything. We offer free UK delivery, accept returns even on engraved watches, and plant a tree for every order. Thanks for taking the time to leave us a review, we read every one.
Contact info
United States
- www.thewoodlook.com
4.8
Excellent
721 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product
Great product, fast delivery even with engraving and saving the forests by planting a tree. Well done wood look
July 25, 2025
Amazing Quality
Amazing Quality and very good with communication. A great gift for my brother on his wedding day
July 30, 2025
Unprompted review
Husband very pleased with his watch
July 1, 2025
Really fast delivery
Really fast delivery. The watch is beautiful and can’t wait to give it to my husband to be on our wedding day
June 25, 2025
Best birthday gift i have ever purchased …
Brought the engraved watch for my son's 13th birthday as his special present and I was very impressed with my purchase. Lovely watch. He absolutely loves his watch. Best present ever was his actual words.
June 27, 2025
Great gift
This is a fabulous personalised gift, the watch is heavier than expected giving it a really good durable feel.
It was really appreciated.
June 20, 2025
Look great it’s a present for my…
Look great it’s a present for my husband so not seen working yet
June 20, 2025
Refreshingly Different Watch
Excellent product , complemented by really nice packaging , engraving and free bracelet ! Highly recommended to anyone wanting a "different " type of watch with a very personal feel .
May 20, 2025
I followed a link from Facebook to…
I followed a link from Facebook to purchase a watch with the advertisement of “free bracelet with every watch purchased”.
I didn’t receive that bracelet
April 28, 2025
Reply from The Wood Look
Hi There, thank you for taking the time to review us. I am a little disappointed that you didn't try to contact us to discuss this situation and instead leave a 1 star review. It would help solve things a lot quicker. In regards to your purchase at cart, I'm just looking at your order and you declined to choose a free gift at the cart stage. For reference, you are given the option to add free gift at the cart and are given a variety of free gifts currently to choose from. I can see from your order you didn't do opt into this so naturally you didn't get anything sent. Anyway we are happy to send your entitled bracelet as per our terms and conditions, this will include a redelivery fee as you hadn't opted for the bracelet at the point of ordering. This is clearly defined in the terms and conditions too. Feel free to contact us and we can get this all arranged.
James
I opted for faster delivery and came…
I opted for faster delivery and came well within time. The box it come in is stunning. My partner absolutely loved the watch and bracelet. Beautifully made and looks great on him
April 22, 2025
Second purchase. Just as fabulous as the first.
Such lovely products, great quality. And even the gift box is lovely. This is my second puchase, and I love them both. Very happy. I would recommend to others.
April 17, 2025
Lovely good quality watch…
Lovely watch husband hasn't seen it yet, it's for our Ruby anniversary. Beautiful good quality. Prompt reply to enquiries and quick delivery Thank you
March 19, 2025
My husband was really excited
My husband was really excited about this product he is very up to eco friendly and never seen any thing like this watch
February 21, 2025
Reply from The Wood Look
Thank you Sarah for taking the time to review us!
Reply from The Wood Look
Hi Paul, glad you love the look of the watch :)
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