The World of Cars Reviews 

308
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Well, the Audi TT i bought in April 2019 has now just reached £4,000 in repairs as of November 2019 - (in 7 months) - on a car worth £6,000 - Well done WOC. There's something seriously amiss wh... See more

Rated 5 out of 5 stars

Amber is extremely helpful and knowledgeable, kept me informed of every step in the purchase process from choosing the car online to arranging contact free collection. Also spoke to several other memb... See more

Rated 5 out of 5 stars

Lisa at World of Cars was extremely helpful with the purchasing of our son's car, Lisa even sorted out new alloys to be placed onto my sons car even after we purchased the vehicle from them of whic... See more

Rated 1 out of 5 stars

Awful company Brought a car during stage 1 of lockdown went into office sign the paper. Then the salesman locked up and went. The car was in poor state body work, clutch gearbox etc all worn out r... See more

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3.2

Average

TrustScore 3 out of 5

308 reviews

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3.2

All reviews

(308)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Happy purchase

I bought my car from this company 6/7 months ago. It’s Toyota Auris 2011.
I really liked the customer service very friendly and flexible. Matt was the one who I was in contact with. He is a great guy with lots of support.
We are so happy with the car, minor issues but overall we are pleased with our purchase.

Thanks
Sadegh Dangah

May 4, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company, amazing car and mark the person who dealt with my ford fiesta was really helpful thanks world of cars and mark

April 30, 2020
Unprompted review
Rated 5 out of 5 stars

Would recommend these to anyone!

Would recommend these to anyone!

Amber made the process extremely simple and fast and i am very happy with the car it’s exactly what I thought it would be and a bit more

Thanks for all your help Amber!

March 21, 2020
Unprompted review
Rated 5 out of 5 stars

Great service couldn’t fault Mark from…

Great service couldn’t fault Mark from start to finish.
Fantastic customer service from him and I love the car.
Travelled a while to get there but will definitely be back when it’s time for an upgrade.
Great choice of cars and a very professional service.
I’d just like to thank Mark again for all his help.
Thank you

March 20, 2020
Unprompted review
Rated 5 out of 5 stars

My name is simon and I have just got a…

My name is simon and I have just got a lovely audi a6 .I would highly recommend this company as Mark went above and beyond to make sure that I got the car I was looking for. He has grat customer service and has a good attached when dealing with people. Thanks again MARK FROM THE WORLD OF CARS

March 11, 2020
Unprompted review
Rated 5 out of 5 stars

Amber was excellent and efficient in…

Amber was excellent and efficient in getting my car application done and dusted with the minimal amount of fuss. Was recommended as World of Cars give very good prices for cars, and the price was pretty much bang on.

Car drives very smooth and very happy with it.

When it is time for an upgrade will quite happily give a call.

March 8, 2020
Unprompted review
Rated 5 out of 5 stars

This is the 2nd car I’ve purchased…

This is the 2nd car I’ve purchased through World of Cars. I have to admit they’ve been extremely helpful throughout the whole process. You see, I unfortunately was in a car smash which ended up in my first car from these guys being written off. I was in need of a vehicle to get me to my cancer treatments so I thought nothing off it about going through them for my new one. Amber has always kept me updated with things and has been so lovely, kind and helpful. So I would like to say a huge thanks to her for everything that she did for me. I would definitely recommend them and my next car will be through these guys too....although that’ll be in 4yrs time

February 21, 2020
Unprompted review
Rated 5 out of 5 stars

I dealt with Amber from start to finish…

I dealt with Amber from start to finish of my application she was extremely professional and courteous. I selected my car from the website, Amber arranged delivery for me and kept me up to date with everything throughout the process. The car was delivered as arranged and is fabulous. Amber was easy to contact and always responded promptly to queries. I would highly recommend the company and Amber

February 21, 2020
Unprompted review
Rated 5 out of 5 stars

Customer Service

Amber, was helpful and went above and beyond when we had a problem with the car, and her customer service was brilliant as I changed my mind from a Mini to a MG and then back to the Mini nothing was too much, and the whole process was simple and easy, the car developed a fault and Alex and Amber have ensured the car fault was sorted, would definitely recommend

February 19, 2020
Unprompted review
Rated 1 out of 5 stars

Biggest mistake I made was getting a…

Biggest mistake I made was getting a car from these people. Lovely to your face, completely different when you confront from with lies they’ve told you and issues with car! I wouldn’t recommend these people to my worse enemy let alone someone I liked! I can see I’ll have a fight on my hands, but that’s absolutely fine!!

February 10, 2020
Unprompted review
Rated 4 out of 5 stars

Staff are very friendly and helpful

Staff are very friendly and helpful
Amber processed my paperwork quickly to have the car ready for me ASAP

So far so good with the car would recommend friends and family to use the world of cars

February 5, 2020
Unprompted review
Rated 1 out of 5 stars

Poor aftercare service.

I purchased a car from The World of Cars approximately six months ago. It was a cash purchase and included an AA warranty within the price.

Given the age of the car (2013) it's inevitable some repairs will be needed over time and as such I have had suspension and electrical issues resolved under the warranty. This is not where my issue lies.

I recently took my car into Halfords to investigate a clunking/crunching noise. They discovered that the gear box mount had been spray painted metallic silver to hide its deteriorating condition. Quite an irresponsible and dangerous action to such a crucial component!

The Halfords mechanic predicted they would deny all responsibility and he was right!

Whilst I agree it is possible this was done by someone other than The World of Cars I also think they have taken the easier (and cheaper) option of denying it. If it was there before, surely it should of been picked up in their pre-sale checks?

Anyway I guess it's there word against mine and there's no way to prove it either way. I do not want to accuse them of lying as it may have already been there, I just want potential purchasers to be aware of my experience.

January 30, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Very polite. Quick response to emails and questions. Very happy with the service defiantly recommend the world at cars x

January 24, 2020
Unprompted review

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