ThinkMarkets 

ThinkMarkets – Absolute Disappointment, Not Recommended

Honestly, this broker has been a huge disappointment for me. At first glance, they present themselves as professional, but the reality is completely different.

The fees are terrible. Even though they claim to have low or zero fees, in reality you end up losing money through various hidden charges. It feels misleading and far from transparent.

The biggest issue, however, is their “take profit.” You set a specific price expecting the trade to close exactly there – but it doesn’t. The position often closes at a worse price, below your target. That is completely unacceptable. As a trader, you plan your risk and profit carefully, and this completely undermines that.

On top of that, there are technical issues and strange platform behavior. Sometimes orders don’t execute properly, which is the last thing any trader wants to deal with.

Withdrawals are another problem altogether. Delays, complications, and poor customer support make the whole experience even more frustrating.

Overall, my experience has been negative: unreliable, unclear, and frustrating. A trader needs precision, fairness, and transparency – and ThinkMarkets simply does not deliver.

Definitely not recommended.

Support is virtually non-existent whether you open a support ticket or whether you call. Emails get no response and calls are not answered. Now with withdrawals: It takes days for your money to arrive into your account. It has been a week now since my latest withdrawal and nothing received yet. Other brokers I have worked with make same day payments. Not these guys.

So far so good, fantastic customer service & prompt response time.

i will be genuine.
Firstly withdrawal is a nightmare with these guys. For you to make a withdrawal you have to get a withdrawal code. the withdrawal code never come when you want to withdraw a big amount. they know one way or the other you will lose before they initiate the withdrawal. These guys they dont want to pay on time . i have had more than 10 withdrawal problems , because of this frustration i ended up losing.

PAY THE TRADER ON TIME

The broker’s support team is completely unresponsive. Emails are being ignored, and for the past two days the live chat agents have been giving me the same empty promise — that I will receive a response from the financial department “soon.” No response has been provided.

This is absolutely unacceptable for any company operating in the financial sector. Such behavior is unprofessional, irresponsible, and deeply concerning. When a broker fails to respond to clients — especially regarding financial matters — it raises serious red flags about their reliability, transparency, and overall integrity.

Delaying communication, providing empty assurances, and leaving clients without answers is not just poor service — it is a complete failure of basic professional standards. I strongly question whether this broker can be trusted at all.

Cant open a trade its saying only can close position cant open when there was no trades open

Update: many thanks for your reply and apology but I won’t be having any relationship with thinkmarkets.

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Tried signing up for an account but when you come to verify your email, the email verification code never comes, then after hours I had about 200 emails.

System does not work, they need to employ basic coders.

When contacting customer service their answer is that it's my fault and I dont know how to write my own name.

Employ basic coders, and customer service agents who know basic customer service. Essa the agent I had was unbelievably rude, accused me of not being able to write my name (email), then threatened to report me. Joke of a service, joke of a company, I wont be using.

If you have a customer telling you the system isnt working right, then the system isnt working right. You dont accuse them of lying. It's absolutely basic stuff.

ThinkMarkets deducted my client’s legitimate manual trading profits (Account #159798) due to a subsequent unrelated EA activity that didn't even make a profit. They are using "Paragraph 10" as a blanket excuse to seize earned equity. I have provided clear evidence of the time gap between manual gains and the EA, but they refuse to be fair. Avoid this broker if you expect your manual profits to be protected. Formal complaint to the FSA is underway.

The platform is good for trading. However, there has been strange delays and it has been affecting everyone due to their technical issues. All the other brokers are fine and their platforms are functioning well. I love the broker and i enjoy their platform.

Poor communication and their service kept stopping

I don't know how to thank Thinkmarkets For Their Incredible Service....They have Thinkcreator program & i was part of it & earned some $ from it to my Thinkmarkets live Account & Today i withdraw from My Live Account to my Crypto wallet & The withdrawal Processed within 3hours & I really appreciate Thinkmarkets For Their Great Thinkcreator Program also Their Great Trading platform which is Directly On Tradingview & Their fast Withdraw process, Thank You so Much Thinkmarkets.

To be honest, your app and website are very easy to use. My account manager has always tried to help me and has been there when I needed him. But everything changes when you request to withdraw money; it's a nightmare. This kills company' s reputation. I have been forced to open a dispute 18/12/ for three withdraw not received, one of them from October. They are regulated by some authorities, my advice opens a dispute with one through one of them like for example Cyprus Securities and Exchange Commission (CySEC) where i have opened.They sent me ARN related to the withdraw and my bank was not able to get any piece of information about the money. I,m assuming i have lost already.Two days ago, I requested to disable my account which they have done really fast but when i confirmed them i have opened a dispute they are asking me again for information about the withdraw when i have many emails from them regarding this issue. Sounds like scammers, in fact I have contacted the office of consumer in Qatar where I live to elevate the situation and operation this broker in the country. Its a pity cause being honest I really loved, spread are really good ones, application is great, but when you request a withdraw...is when everything change.

I’ve been trading with ThinkMarkets for a bit now, and it’s been smooth overall. The app is straightforward, and I like how fast trades execute. It feels like a platform built with traders in mind, not just another brokerage.

If you love yourself, stay clear of these broker. After withdrawing in my trading account before, want to place my second withdrawal, they started asking for unnecessary documents again after my account has been verified already and they hold my withdrawal for more than a week. They are fraudulent

scam... withdrawl not land in rekening bank ..,
broker scam

The difference in an amount while making withdrawals is hudge. They have took more than the half of my withdrawals.
I made withdrawals with other brokers and I always the correct amount !
I want all my money back!
You are the wires broker i ever seen.

ThinkMarkets is a reputable and dependable broker offering competitive spreads, rapid trade execution, and secure transactions. Their customer support is prompt and helpful, providing a smooth and reliable overall trading experience.

Trading with this broker has Texceeded all my expectations. The platform is incredibly fast, intuitive, and packed with features that make every trade seamless. Customer support is outstanding—always responsive and helpful—and withdrawals are processed with impressive speed and reliability.

Everything functions flawlessly, and without a doubt, this is one of the most professional and trustworthy brokers I’ve ever worked with!

Think Markets consistently delivers an exceptional experience across every part of their service. Their product offerings are not only robust and feature-rich but also incredibly intuitive, making them suitable for both new and seasoned traders. The platforms are fast, reliable, and packed with tools that truly support informed decision-making.

What really sets Think Markets apart is their team. The sales team is knowledgeable, approachable, and genuinely committed to understanding client needs. They take the time to explain options clearly and ensure that every client feels confident and well-supported.

Equally impressive is the client service team, available 24/7. Whether it's a quick question or a more complex issue, their support staff responds promptly with professionalism and expertise. Having round-the-clock assistance provides peace of mind and creates a seamless trading experience.

Overall, Think Markets excels in product quality, customer care, and consistent reliability. Highly recommended for anyone looking for a trusted and supportive trading partner.

This is an Honest Review,

I have traded with this company for over 5 years .
The support is ok the trading platform is good , the execution is Ok .
The Swaps are Very bad and to expensive.
The Biggest problem for this Company is the Withdrawal.
It’s very difficult and there always a problem when you want your money .
There system are slow so withdrawal are alway very Delayed and your constantly contacting Customers Service who try to help but it’s still ends up a Very Very Long winded Process.

I am Now looking for another Provider!!!!
I have Given Think markets so many chances .

It’s Best to Avoid this company .