Brilliant service
Brilliant service. Unable to collect from the shop as I normally do. Offered delivery-arrived the next day. Very helpful and polite over the phone. Thank you.
August 1, 2021
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Information provided by various external sources
Think Rethink in Hereford, providing printers, copiers, cartridges, printer repairs, Telecoms, IP telephony, CCTV, Alarms, IT services, cloud services, data recovery and also marketing.
Contact info
Unit 2 Mortimer Business Park, Mortimer Road, HR4 9SP, Hereford, United Kingdom
- 01432 27 22 33
- info@thinkrethink.co.uk
- www.thinkrethink.co.uk
Great service.
September 26, 2019
Unprompted review
Reply from Think Rethink
Thank you - have a great day
Very helpful company with quick…
Very helpful company with quick delivery!
September 18, 2019
Unprompted review
Reply from Think Rethink
Morning - thank you for your great review. Have a great week
Service is always quick and reliable
September 18, 2019
Unprompted review
Reply from Think Rethink
Thank you for those kind words Alex - have a great day
Excellent
I ordered cartridges for my printer over the phone on a Tuesday afternoon and they arrived the very next day. Great service along with helpful and friendly staff too. Highly recommended.
September 11, 2019
Unprompted review
Reply from Think Rethink
Thank you for your kind words Simon - have a great day
Great customer service and products.
Great customer service and products.
Always at the end of the phone to offer advise and guidance when needed.
Would highly recommend 'Think Rethink' to any business
September 11, 2019
Unprompted review
Reply from Think Rethink
Thanks for that brilliant review - have a great week
Creative and imaginative Rethink have…
Creative and imaginative Rethink have been going the extra mile to help us develop our business. Tim Kington Post Office
August 5, 2019
Unprompted review
Reply from Think Rethink
Thank you for that great review Tim - fantastic being a part of your venture. Have a great week
Can not fault them.
August 5, 2019
Unprompted review
Reply from Think Rethink
Thank you for your kind words - have a great week
Always excellent service
Always excellent service - been a customer for at least ten years (Rethink and Cartridge World beforehand). Never disappointed.
August 5, 2019
Unprompted review
Reply from Think Rethink
Thank you for your fab review Greg. Have a great week
Excellent service as always
August 5, 2019
Unprompted review
Reply from Think Rethink
Thanks Colin - hope you have a great week
I am a little disappointed of late with…
I am a little disappointed of late with the delivery of the refill cartridges. We have told them to deliver them to the Nursery door and they keep being delivered to school, so we have been told they have been delivered but then it turns out that they hadn’t been delivered at all. Also we used to have someone collect the empties but this has not been done this time. The actual product is good and the printer is fab.
August 5, 2019
Unprompted review
Reply from Think Rethink
Thank you for your honest review and I am so sorry you have experienced this. We have just been chatting about it in the office and we are contacting the courier company to see if we can get their couriers to read the delivery instructions we provide. But to ensure you have no issues next time, we will deliver your next order ourselves and we will also pick up your empties. I hope that is all ok and we will get this resolved.
Have a great week.
Always helpful and efficient service
Always helpful and efficient service! We've worked with Rethink for a number of years now and very happy to continue.
July 3, 2019
Unprompted review
Reply from Think Rethink
Thank you for the continued custom and the lovely review. Enjoy the sunshine
I have found that leasing a printer…
I have found that leasing a printer from Think Rethink is a great way to have a printer and not have to worry about it. All you have to do is add paper!
The engineers are on the end of a telephone line to help put things right if they go wrong and will be out the next day if they can't fix it remotely. I have given 4 rather than 5 stars because being a bit further away from Hereford means that sometimes it can take a day longer to fix something - but that is just a location thing.
July 1, 2019
Unprompted review
Reply from Think Rethink
Hi Helen - thank you for the lovely review. Have a great week.
Reply from Think Rethink
Thank you Tony
Excellent friendly service
July 1, 2019
Unprompted review
Reply from Think Rethink
Hi Clive - thank you for the kind words
Excellent Customer Service
Always friendly and helpful. Marius is a wiz with anything technical!
July 1, 2019
Unprompted review
Reply from Think Rethink
Thank you Jacquelyn - we have also passed your kind words on to Marius the Wiz :)
Quick delivery and easy to deal with
Quick delivery and easy to deal with, the team are aways very helpful
July 1, 2019
Unprompted review
Reply from Think Rethink
Thank you for these kind words. Have a great day
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.