Our hosts were gracious and clearly wanted us to be comfortable in their home. The home, gardens and view are all very beautiful. While the weather could have been better we were very comfortable and... See more
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ThirdHome is a luxury home exchange community, exclusive for second home owners with over 30,000 members with properties in over 100 countries globally. Being part of ThirdHome's private home exchange allows you to trade unused time in your second home to gain access to countless others in exclusive destinations. In addition to private homes, enjoy access to yachts, estates, and 100+ resorts worldwide. You’ll never have to visit the same place twice. You’ll never pay rental rates but a nominal Exchange Fee.
Contact info
5200 Maryland Way, 37027, Brentwood, United States
- contact@thirdhome.com
- www.thirdhome.com
Replied to 96% of negative reviews
Typically replies within 48 hours
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Our host was tremendous and super…
Our host was tremendous and super responsive to everything! Thirdhome made the booking simple and straightforward, and all was handled well. Great home and super simple to navigate!

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Very accommodating owner
Because of some personal reason, I was not able to use the property. I did let neighbors of mine use it. They raved about the property.

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Third Home properties are amazing for…
Third Home properties are amazing for home-away-from-home accommodations, with the comfort of knowing the places are vetted. We've stayed at several properties, and all have made our holiday time more special.

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The Penthouse was wonderful
The Penthouse was wonderful! The staff were great and the food and amenities were all wonderful!! We look forward to coming back soon!!

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Worked with me to replace our unit when…
Worked with me to replace our unit when the previous owner backed out

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Thank you Third Home!
Our contact Jennifer facilitated the booking process of this gorgeous beach home close to the family of my son's new in laws in Brazil. Everything worked out beautifully with the available dates, amazing proximity to beautiful beaches, great food and million dollar views. We would return tomorrow if circumstances permitted.

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Hillside Apartment overlooking Oldtown Puerto Vallarta
The apartment was as shown in photos, spacious and nicely decorated. The deck had a wonderful view especially at night. The second deck was really not useable as it was open to the apartment building hallway.
The owner and management were fantastic, one service I highly recommend is to have them buy groceries head of check-in. It was much easier than trying to find a grocery store.

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SEamless from pick up to deoarture
SEamless from pick up at the airport to Vista Encantada, our concierge - Elder (who was amazing), bellhops to room and all the way to leaving. OUr room was large and spacious, clean and the pools and dining were superb. We will be returning.

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Starbright Cottage in Peebles
Starbright Cottage in Peebles, Scotland is beautifully appointed treasure. The stay was effortless. From driving directions to entry into the Cottage to living in a modern home was top notch. We walked 15 minutes from the Cottage to the center of Peebles. Such was the sense of history with the stone walls and single lane bridges. We experienced the pride and genuine friendliness the Scots have about their country and their culture.

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Happy members
Web site is easy to navigate, but when you have questions the team is very helpful.
We’ve only had one bad experience with a property in many years of use The property we are staying at in south Florida this week is exceptional.

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Great property
Great property. Very convenient to everything. Great pools. Fun time and great golf.

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We had a great experience
We had a great experience! The property was well maintained, VERY clean and we had no issues the entire visit. The owners checked on us and were super friendly. HIGHLY RECOMMEND

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Although it is increasingly difficult…
Although it is increasingly difficult to find equitable exchanges in the club, we were very pleased with our stay and its exchange value.

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Best Sarver Group Team award trip!
Best team reward trip! Our team, The Sarver Group in Lake Norman of Charlotte, NC wanted to celebrate our 2025 success with a vacation to Destin and upon arrival the home was even more stunning than we had anticipated! Being new construction with the latest updates and thoughtfully laid out to make us feel as comfortable as possible having 16 people together for a few nights! We hired an in home chef for 2 of the nights and one of the days we took a charter boat an caught our own Red Grouper and Mingo and was able to grill it that night to have the most amazing fish tacos! We loved all the amenities especially the pool and spa overlooking the canal that had gorgeous sunsets! Highly recommend! Thank you for providing a great home and Luxe experience for our team! 😃

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Great concept and execution of home…
Great concept and execution of home "swapping." Would love to see the higher end properties with a little more availability. I put numerous properties on watchlist and they almost never show up as available.

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