Third Rock Energy Reviews 

344
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, helpful pre-purchase phone advice, and high product quality, noting that the charging cables are robust, heavy duty, and completely reliable during everyday vehicle charging and outdoor use. Many consumers also appreciate the effective communication, helpful guidance, and the straightforward website that makes finding, selecting, and ordering the right equipment completely seamless and efficient. Though some customers noted minor drawbacks regarding accessories, mentioning tight storage bags, missing velcro straps, or the absence of included wall mounts that unfortunately need to be purchased separately.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting that the charging cables and units are... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the products are well made, sturdy, and... See more

Delivery service

Consumers find the delivery service to be efficient and timely, expressing overall satisfaction with the... See more

User experience

Users describe satisfaction with the user experience, highlighting a simple product selection and an... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased the 16A CEE version with 10m lead. It's rugged , has an informative display of the usual volts, amps, etc. When powered-up it initially displays the cumulative energy (kWh) used to date, th... See more

Company replied

Rated 5 out of 5 stars

This EV charger cable is absolutely excellent. Well made, sturdy and rugged. I bought it on recommendation from my EV charger installer so that I can park my EV in the garage whilst it is on charge.... See more

Company replied

Rated 5 out of 5 stars

After discussing options with work colleagues who have already purchased a EV granny charger I decided to purchase the same model. Its tried any tested a fits exactly what I needed. 👍

Rated 5 out of 5 stars

Charging cable was delivered quickly, well packaged and comes in a high quality padded bag. It is straightforward in use and it performs well. I have tried both the 10 and 13 amp settings, and using a... See more

Company replied


Company details

  1. Electric Vehicle Charging Station
  2. Auto Accessories Wholesaler
  3. Auto Parts Market
  4. Auto Parts Store
  5. Car Accessories Store
  6. Car Equipment Accessories Store

Written by the company

🔋 UK Specialists in Portable EV Chargers & Cables Third Rock Energy is a leading UK family-run business dedicated to supplying safe, high-quality electric vehicle charging equipment. Since 2019, we have specialized in premium portable EV chargers and durable Type 2 charging cables specifically designed and rigorously tested for use across the British market. Our commitment to quality ensures we only stock products carrying the highest levels of certification, including UKCA, CE, and TUV. This is the core of our business: providing reliable, certified EV plug-in chargers so you can charge with absolute confidence. Based in Pontefract, West Yorkshire, our team leverages extensive, in-depth industry knowledge to serve EV owners nationwide. We pride ourselves on exceptional customer service, treating every customer, supplier, and partner with the friendly, helpful approach we would expect ourselves. Whether you need guidance on a 3kW 13A charger for your home or advice on a high-power 22kW 3-phase commercial cable, we are always happy to offer expert help with no obligation to purchase. You can contact our UK team directly via email at hello@thirdrockenergy.co.uk or by phone on 0333 772 6098


Contact info

4.9

Excellent

TrustScore 5 out of 5

344 reviews

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Asks customers to review

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4.9

All reviews

(344)

64 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivery went a bit awry

Delivery went a bit awry, one phone call and it was all sorted, outside working hours. Great service and product. Thank you.

December 9, 2024
Third Rock Energy logo

Reply from Third Rock Energy

Thank you Andrew, glad we could help

Rated 5 out of 5 stars

Delivery was swift

Delivery was swift, the cable was well packaged. I emailed the company and asked to return my purchase which they readily agreed to. But I then decided to use the cable and it charged my EV with no problems. I’m a very satisfied customer.

November 24, 2024
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Reply from Third Rock Energy

Thank you Robin

Rated 5 out of 5 stars

Great quality and great service

My second purchase was a 10m type 2 charging cable, which was dispatched promptly and arrived well packaged, including carry case. Well made product that works just fine.

November 24, 2024
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Reply from Third Rock Energy

Thanks Andrew

Rated 1 out of 5 stars

STOP ASKING ME TO REVIEW IF I WANTED TO…

STOP ASKING ME TO REVIEW IF I WANTED TO I WOULD HAVE

November 15, 2024
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Reply from Third Rock Energy

Hi Sean, I am very sorry to have caused you any frustration. Review requests are sent via an automated service. I will check to make sure you are not contacted again.

Rated 5 out of 5 stars

Great quality

Easy to order online, fast shipping arrived to following day

November 15, 2024
Third Rock Energy logo

Reply from Third Rock Energy

Thank you Jill

Rated 5 out of 5 stars

Easy website to choose and buy from

Easy website to choose and buy from. Rapid delivery and well packaged. Well constructed 3-pin ev charger and delay option works well.

November 3, 2024
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Reply from Third Rock Energy

Thank you Adrian

Rated 5 out of 5 stars

It's an excellent product

It's an excellent product and a quick delivery.
I was looking for a charger with a long cable and that doesn't get overheated. The big benefit is that you can delay the time and charge at the most preferential rate (night-time)

November 1, 2024
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Reply from Third Rock Energy

Thank you

Rated 5 out of 5 stars

I called the company as I wanted some…

I called the company as I wanted some information about EV chargers. The person I spoke to was very informative and spent a lot of time explaining the difference between Third rock chargers and other brands.
In that advice I decided to the charger.

October 31, 2024
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Reply from Third Rock Energy

Thank you

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