Third Space London Reviews 

1,322
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 524 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff as friendly, professional, and highly trained, contributing to a welcoming atmosphere. The facilities are frequently praised for being luxurious, impeccably clean, and top-notch, featuring excellent equipment, diverse classes, and appealing spa and recovery areas. However, some people mentioned issues with overcrowding during peak times, impacting their ability to fully utilize the amenities. Additionally, a few reviewers were dissatisfied with declining service standards and the lack of compensation for facility closures due to maintenance.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Facilities

Consumers find facilities to be positive, with many reviewers describing them as spacious, top-notch, clean,... See more

Quality

Users describe positive interactions with quality, consistently praising the high standard of facilities,... See more

Location

Reviewers mention positive feedback about location, often highlighting the convenience and quality of various... See more

User experience

Clients share positive opinions on user experience, highlighting the exceptional classes, equipment, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Third Space Richmond - Great club with fantastic facilities, staff are really well trained give you great guidance on use of equipment. Classes are always well organised and instructors are really m... See more

Rated 5 out of 5 stars

Very good gym. Gym floor has lot of space, natural light and very decent equipment. Level of busyness in mornings is just right - not empty, not crowded. Hope they keep it that way! Reformer Pi... See more

Rated 5 out of 5 stars

Variety of all possible classes (including reformer Pilates) in very convenient times. Incredibly clean and stylish. That’s what premium fitness experience should feel like. Can get a little busy in p... See more

Rated 5 out of 5 stars

This is an amazing club. High quality and varied classes with really motivating instructors. All the staff are friendly who work there. The cleanliness surpasses any gym I’ve been to before. Th... See more


Company details

  1. Fitness and Nutrition Service

Written by the company

London’s luxury health clubs; individual in style, bound by a common philosophy: to provide outstanding fitness spaces that members feel are their own.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 24% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.5

All reviews

(1,322)

523 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love Third Space Islington!

I love Third Space Islington! From the sparkling clean gym and super friendly cleaners to the lovely people on reception (Sally, Hatita, Michaela, Rita and Gus), and all the amazing class staff - Teresa, Lou, Randal, Joe, Stephanie, Peace and Kristian! Cant imagine my week without them all!! Thank you! :)

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

Third Space Clapham is a fantastic…

Third Space Clapham is a fantastic club. I use it mainly for the classes all of which I really enjoy, there is a great mixture on the timetable and lots of reformer Pilates classes too. All the coaches and staff are great and the changing rooms are maintained to an incredible clean standard!

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

Modern

Modern, light and clean gym with abundance of classes and all the equipment one can think of.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Third Space Soho

A real third space for me between home and work. Excellent and regularly changing classes and a very useful app, which allows me to continue workouts when on the road, through a great catalogue of recorded sessions. Soho has been my home club for 15 years now and counting

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Third Space does everything so well

Third Space does everything so well. To list just a few: -Across the board, the instructors are excellent. Classes start and end bang on time. If a class is cancelled (once or twice in my >1 year experience of going an average of 5x a week), they have offered something from the food bar as compensation. It's nice to have a place value my time. -It's clean! And cleaning staff are as professional as the rest of the team. Everything works. -Feedback and inquiries are acted upon promptly. -Overall, a great place that makes you feel good about being there.

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional gym - like a second home

Exceptional gym! Feels more like a second home than a gym. The third space team are wonderful, equipment is excellent and the classes are great. The changing rooms have everything (and more) that you need so you leave in a high vs. rushed / stressed. This gym is slightly less busy than some of the other third space gyms which really adds to its luxury feel. Hard to not be there each day!

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Gym with Endless Class Options

Third Space Richmond is an outstanding gym — clean, modern, and well-equipped. The staff are friendly and professional, and there are so many classes to choose from, covering everything from strength and cardio to yoga and recovery. Highly recommend!

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Third space in Richmond provides a…

Third space in Richmond provides a fantastic range of classes as well as gym equipment and relaxation classes meaning I don’t have to hold multiple memberships for all round well being.

January 25, 2026
Unprompted review
Rated 5 out of 5 stars

Great studios and classes

The gym has great studios, facilities and teachers. The pilates classes are really good - especially Kayla's. Also love the LGA and Lift classes with Karen and Laura.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Fab gym

Fab gym. Great space, equipment and classes. All the team from the concierges through trainers and housekeeping are friendly and professional. Facilities are top rate. Highly recommended.

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

Love this gym

Love this gym, have been a member for more than a year. The classes, the ambience, and especially the quality of the reformer classes is worth every penny. There was a period when it was hard to book popular classes but now I always get in, even from the waiting list.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent gym with wonderful members

Excellent gym with wonderful trainers, receptionists, and housekeepers!

I recently joined Third Space Marylebone this month, and I have already been fully impressed with the gym facilities and members.

My personal trainer, Charbel, is very professional and highly knowledgeable in fitness training. I train with him as a PT every day, and I already feel a significant improvement in my performance this month.
Other members of the gym are hardworking and conscientious. In particular, Marcos (the housekeeper) always works very hard; he is essentially everywhere, sorting out everyone's needs.

I like the personal locker and laundry service, as I do not have to bring any of my used gym clothes home; everything is clean and ready for me to train in the morning.

I am so happy I joined Third Space Marylebone—I should have joined much earlier!

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing facility

Third space Canary Wharf is an absolute luxury! Staff are lovely and the facilities are out of this world! Zoe is a very polite and super friendly manager who always goes out of her way to talk to me and ensure my session is going smoothly! Shout out to the concierge staff who always greet me on arrival!

January 23, 2026
Unprompted review

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