Thistle Reviews 

I switched from CookUnity to Thistle for the summer due to the lack of ice packs CU provides during the sweltering summer heat. Thistle has been excellent so far. They have a good delivery system established, with great packaging and enough of ice packs (2 big ones!). They also deliver at around 5AM in my 100+degrees city so my food is always cold by the time I get up to go to work and grab the food. The food itself is great! I get their lunch and their salad has always been fresh and their salad dressing is just delicious. The portion is a bit on the medium side but still filling enough for me because I don't personally eat big meals during lunch. I will definitely continue to subscribe to this service every summer.

Love the convenience of having fresh and healthy meals delivered 2x/ week right to my door. Food quality, taste, and quantity has been very good for the cost. Customer service has been good when our orders have been missing items ($ credited back to my account). Unfortunately, I am considering cancelling or reducing my deliveries to once per week because my deliveries consistently arrive after the 6pm-10pm quoted window and I am exhausted by waiting until after 11pm to collect & unpack my perishable delivery. My bedtime is usually 9pm so staying up till 11 and beyond expecting my delivery really throws a wrench in my week. I do live in the suburbs but it's frustrating to be quoted a window then not have the service deliver as expected.

If you are busy and want fresh meals, this is it. After four years and counting, I am still loving the service. The only reason for not giving five stars is that the past few months, the quantity of the greens has significantly reduced in many of my salads. The dinner meals are always on point! I get five lunches and meals weekly and cannot express how Thistle has gotten me back to my optimal body weight. Thanks Thistle

I've been subscribing to thistle for years now. It's so convenient and I love that I have to do zero cooking. It changed my life! As a plant based customer, I do feel there are too many tofu dishes. It feels overkill at times. The plastic containers are the only other bummer as well. I feel insanely guilty and wasteful even though I wash them out and recycle. I wish there were an alternative. I love nearly every dish and get very excited when meals I've never tried get delivered. Thanks so much!

Been a member of Thistle for almost a year. The flavor, variety, freshness and add ons are exceptional! What is also exceptional is the customer service! Every experience with Thistle has exceeded my expectations. Recommend for anyone needing easy, delicious, healthy and dependable meals!

I found Thistle one year ago, and I am totally devoted. It’s been a total game changer to have fresh, healthy, tasty food delivered regularly. As a busy entrepreneur there were days I didn’t even eat because I didn’t have time to grocery shop and cook, and it was affecting my health. Now I know I always have something good to eat. Everything tastes incredible. The only reason I gave 4 stars is because I’ve had many issues with delivery. Sometimes I’ve gotten the wrong order delivered. Sometimes I received no order. Which was very bad when I was counting on having that food. The customer service team is always responsive, but it’s taken a lot of time to deal with these issues. But still I will continue to order, because I absolutely love eating Thistle.

I've been getting Thistle delivered most weeks for over 2 years now, so clearly I'm very happy with the quality and taste.

First week everything was perfect. After that, I found the quality and actually taste was very inconsistent. I’ve had multiple meals that were Spoiled. I also had meals where the quality of the ingredients was terrible. The only way to contact the company is by email which I find offensive and annoying. Too bad because I like some of the foods, but I’m not gonna pay for inconsistent Quality of food. Additionally, the taste of a few of the items just changes from week to week making the food, but I would think they have to use recipes I don’t know why it tastes different all the time. If you email them and tell them, something was bad they’ll credit you, but I just find it annoying that I have to do this almost every single week. I canceled my subscription and told them the reasons why. I gave them another chance and the same thing is happening week. One is good and then it all goes downhill.

Deliveries are almost always on time! The food is good and a nice variety of flavors.

I would love to see more options or more rotation of the meals because I feel like I am getting a lot of the same meals.

I had a weekly meal service 5 years ago and Thistle has been a much better experience. The food is fresh, the salads are great and the desserts are very good. You can customize your delivery and the continuing variety is also a plus.

I’ve been ordering with Thistle for 4-5 years! I have never had an issue. My good is always delivered on time and I can trust that my food is of high quality and mostly organic. I know that I’m getting a lot more veggies in my diet eating their meals.

I’m on my third week of starting with thistle. I very much enjoy the delicious lunch, dinner and snack items. The sauces are amazing - thanks.

The food is usually tasty and creative. I like that I can pick and choose my menu and quantity each week and the price is very reasonable for this type of food delivery. Only 4 stars because there are logistical issues- containers not closed properly resulting in spilled and ruined food, missing items, sometimes the full delivery doesn't show up.

I have been ordering from Thistle for over a year, and they have delivered incomplete meals many times. This is really inconvenient when I am expecting the meals to be delivered. Thistle always kindly credits my account or refunds my payment, but it doesn't make my life any more convenient by doing this... what would make a difference is if they actually double checked their outgoing packages before leaving their facility. I actually really like the food, even though the portions are not always consistent, but the inconsistency in delivery is really unfortunate and frustrating. It make customers feel not cared for. I will continue to try out the service for a little bit longer, as I like most of their menu compared to other vegan delivery services, but they do not have my trust for much longer if they can't clean up their service.

I loved Thistle for the first few weeks of deliveries but my view is changing. The meals I receive aren't always fresh. I'm also tired of the lack of variety. I keep receiving meals that I have previously given low ratings. I'm unable to use the meal swap out due to delivery location...I might give it another try in a few weeks... Hopefully, things will improve.

Love all the food, but would love to see more organic ingredients. Would be willing to pay more for this option.

I have been using Thistle for years. I love the service. I love the food. I also love how it enabled me to easily eliminate meat and dairy from most of my diet. If you have been thinking of eating vegan more often, this is an excellent option.

Customer service has always been responsive and when things do go wrong, they have made good with very little effort on my part. (This includes during lockdown in the pandemic - Thistle was a lifesaving bit of stability at that time.)

I can't speak for how the staff and delivery drivers are treated or the ethics/sustainability of ingredient sourcing - so if there's ANY criticism (and this is asking more of literally everyone else) - some more transparency on those specific things would be awesome. Thistle, if you are knocking it out of the park on those metrics, by all means, let us know.

The only other criticism is all the plastic. I'm recycling it, for now... but a more sustainable and cheaper solution would always be welcome.

Otherwise, thank for years of nutritious meals. I look forward to many more in the future.

Overall, food is good and healthy. Will still continue to order but below are areas that need improvement.

1. Pasta are ALWAYS way overcooked and mushy. Please switch brands and cook them al dente (or even a tad underdone).
2. Portions can be inconsistent, sometimes they are full/adequate, sometimes they they are quite lacking in terms of volume, especially the greens.
3. Would be nice to get options that are not always on the sour range, talking about salad dressings. I suffer from acid reflux so this would be a great change.
4. Small pet peeve, sometimes the salad dressing comes in this sealed container that is very hard to open, its better if they consistently come in the container with the lid, and please do not scrimp on the dressing.

I am very happy with my experience with Thistle overall. The food is reasonably priced, varied and truly healthy, customer service helpful when needed.

Last night while eating one of the dinners there was a rock (? I don't know what else it would be because there's no bones presumably in vegan meals) I bit down on which gave me a mini panic attack. I literally did not buy from Trader Joe's for a few months after the news about rocks in their meals because I wanted to avoid this exact situation. There could have been lots of rocks in the meal but I wouldn't know because I immediately stopped eating it because the feeling was so unsettling and I was sure it chipped my teeth (somehow I miraculously did not chip a tooth). IN ADDITION, I kept receiving the wrong meals then what the "menu" said and for the snack item I received the same thing every week (to be more specific, I included 1 snack in my meal plan and every week I would get the "Awake Energy Bar" instead of the "Millionaire Bar" or "Okinawan Sweet Potato Bar"). Part of the draw to this meal plan that this company prides themself on is their attention to allergens but I do not trust that my allergens are being respected if I am given the wrong meal. I DON'T want to be told I am getting some yummy chocolate 'Millionaire Bar' to only receive a granola bar, I at least would have like some communication of like 'hey we don't have that this week and apologize but want to conserve on ingredients or avoid waste" - anything. I had sent a few reviews and submitted a forum ("contact us" submission on their website) (which is stupid that I do not have any way to contact them except for that and then the response from them goes to your freaking junk folder in your email) which I thought had gone unanswered but finally found that the company had responded to me (I finally thought to check my junk folder of my email - I had already received an email from them in the past regarding starting my subscription so I don't know why the response to a customer's forum is sent to the email junk folder - is it because this company is scammy????) but the message they sent was petty, felt like they didn't believe me and were not going to do anything about it.

I was very excited about this meal plan, talked about it to a lot of friends and coworkers to promote it; so, needless to say, I was very bummed for how things ended and am now telling all of those people and more never to give them money.