I needed a repair under warranty for my Thermal Rifle Scope XQ38 - Thomas Jacks did not fail in their service, first class from the team ( Paul French, James Brenton, the two lady receptionists Gini... See more
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Contacted Thomas Jacks as I had a feeling a device I bought was faulty. The whole process of returning, TJ inspecting the device and replacing the faulty product was absolutely faultless. Fa... See more
Initially had some issues with claiming under my warranty but these were resolved and the repair was all made under my warranty. Very fast service posted Monday and had it back by Friday the same week... See more
I contacted them regarding a problem when I was unable to get a new thermal monoscope to work. They were brilliant on the phone to ensure there was a problem by talking me through resets. They took on... See more
Company details
Written by the company
Thomas Jacks Limited is the exclusive UK & ROI distributor of thermal optics and night vision from Cobra Optics, Pulsar, and Yukon. Offering the largest selection of consumer/commercial thermal optics and night vision in the UK, our wide of range products include a variety of thermal and night vision optics, including monoculars, binoculars, bioculars, goggles (NVG), and scopes from industry leading brands such as Cobra Optics, Pulsar, Yukon, Guide, SiOnyx, and Conotech. With such a wide array of specifications available – from entry-level consumer to professional – and an eclectic range of devices, there should be a model suited to almost any requirement; be that casual/professional wildlife observation, conservation, home/professional security, land management, gamekeeping, pest control, marine, emergency services, or search and rescue. As we have grown, so has the range of products we distribute. We are now the exclusive UK & ROI distributor of prismatic scopes from Immersive Optics, cellular trail cameras from Spypoint, and wireless security cameras from Vosker. Other brands we distribute include Adventure Lights, Gerber, and PowerFlare; manufacturers of accessories including thermal imagers, safety lights, personal identification beacons, eyesafe IR illuminators, knives, machetes, axes, and multitools. Please note that we are a trade-only supplier and, as such, the range of products we distribute is available only through high street retailers, mail order catalogues, internet resellers, and selected wholesalers. No matter the brand or product we are offering, our basic principles always remain the same: the design must be functional, performance the best in its class, and the quality and features unmatched at the price.
Contact info
Thomas Jacks Limited, Apex House, Timothy's Bridge Road, CV37 9BF, Stratford Upon Avon, United Kingdom
- 01789264100
- info@thomasjacks.co.uk
- www.thomasjacks.co.uk
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Thank you Thomas Jacks
Sent my rifle night scope to Thomas Jacks, they thoroughly checked it out without finding fault apart from cleaning it and replacing a torn eye piece. They then carefully packaged the scope and sent it back to me free of charge as a good gesture. My faith in human nature has been restored, many thanks Thomas Jacks I thoroughly recommend you to anyone having issues with their rifle scope. Neil Parry
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