Ordered an in-cab height indicator, clicked the 'buy now' without checking thoroughly. I am sorry, but for a small item costing £9.16, and be charged £8.95 shipping within the UK is frankly shocking.... See more
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I ordered 2x car ramps from the website, no big deal really, anyway when they turned up the couriers had damaged one. I then contacted Jon at Thompsons and after a couple of pictures explaining my p... See more
Waited a week for Microphone to arrive to find was not even compatible with steam. Also waiting to reply to my message until day it arrives is also as useless as my purchase.
This DIY Hardware shop has everything I’ve ever needed with regards to doing stuff around the house. Whether it’s cleaning or repairs. The staff are all knowledgeable about the stuff they sell... See more
Company details
- Car Accessories Store
- Auto Machine Shop
- Auto Parts Store
- Car Equipment Accessories Store
- Car Service
- Car Stereo Store
Information provided by various external sources
Family Run Business In Macclesfield Since 1960s. Car Parts & Car Audio Products, Huge Big Brands with Huge Savings Across Thousands of lines and Brands
Contact info
Park Lane 87, SK11 6UA, Macclesfield, United Kingdom
- www.thompsonsltd.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Very positive returns process
Things don’t always go to plan. On this occasion, the “Ring” electric tyre pump I ordered from Thompsons last June did not work. I didn’t try the unit until October.
From start to finish the exchange process with Thompsons was totally stress-free. I explained the problem- a replacement was sent-including a pre-paid returns label for the faulty item. All completed in less than a week, no hassle.
From the first welcoming phone call to returning the faulty item it was a genuinely refreshingly easy process. The customer support agent Jon who managed my problem did just that, he managed it professionally and efficiently. I felt like a valued customer, - it’s not very often that you feel that way !!!
I spent my working life in procurement, and for me, it was a test of a good supplier on how they managed problems.
In my opinion Thompsons, and their staff delivered top service from the original purchase to the exchange of faulty goods. . I will happily order from them again and recommend them.
Car paint supplier also knows how to be green :-)
Found when searching for car paint as most are closed in town locally. This company had everything i wanted online but the car paint producer "AutoTek" i dont recall ever hearing of them, so a bit wary.
The 1st order of aerosol paint was for just 1 white primer and 1 white gloss to give them a trial.
These paints have left me so impressed, so today i have order several more.
Quick drying and very nice finish, so im a happy chappy :-)
As for Thompsons Ltd - They were well packed and arrived safely, using corrugated cardboard, no plastics, so a big shout to Thompsons who are showing their green credentials here!!
The Chinese virus has meant that most deliveries are on the slow side - so no loss of points for being just a few days late arriving :-)
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