Excellent quality card. Colours portrated as seen on screen. Wide choice of script, and clear print. Message written as requested. Will order again from this company.
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Review summary
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Brilliant service as usual. How is it that Thortful can get letters too you in quick time using the post office when other companies don't seem to get the same rapid deliveries? Well done Thortful.
Really pleased with the face swap card. It made the card really personal and I am sure that the recipient will love it. Delivery was extremely quick and the quality of the card is excellent.
Great selection of cards and gifts. Easy ordering system, and arrived exactly when they said it would.
Company details
Written by the company
Discover the latest greeting cards designed by the top creatives from across the globe.
Contact info
PO Box 76253, SW1P 9NF, London, United Kingdom
- 02080501462
- team@thortful.com
- www.thortful.com
4.3
Excellent
67K reviews
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Find something a little different.
Great product, hard to find something a little different. Good value and arrived bang on time.
May 5, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Thortful
Hi there,
Thank you for your review and we're really sorry to hear there's an issue with your order.
We're really sorry to hear your card has not arrived for the big day. Your order was sent out via Second Class post with our partners the Royal Mail. This is an estimated two day service, but they do admit a small number of items can take up to 4 working days to arrive. We can only apologise for this, we do our best to get orders sent out as quickly as possible, but sadly some cards can get caught up in the postal system along the way. We're so sorry for any inconvenience caused this time.
We'd love to get this sorted for you, but can't see that you've been in touch. Please drop us an email with your order number to talktous@thortful.com and someone from our Customer Happiness team will look into this further.
Thanks,
The thortful Team
Delivery was fast and the card was sooo…
Delivery was fast and the card was sooo good. Would recommend
December 20, 2025
Highly recommend
Really pleased with the face swap card. It made the card really personal and I am sure that the recipient will love it.
Delivery was extremely quick and the quality of the card is excellent.
May 5, 2026
Used a few times in the past
Used a few times in the past, but have become really expensive
May 5, 2026
Reply from Thortful
Hey James,
Thanks for taking the time to leave us a review.
All of the cards on our site are actually designed and uploaded by independent creators who then receive a royalty rate per sale that they make through thortful. However, what I've done is passed this on to our marketing team so they can review your experience for future updates and improvements.
If you have any further queries, please do get in touch with us directly at talktous@thortful.com.
Thanks,
The thortful Team
Excellent quality products at really…
Excellent quality products at really reasonable prices.
Take all of the hassle away too, having cards delivered directly.
March 12, 2026
Super easy and reliable experience
I used to always buy my personalised cards from a company called Scribbler, however they stopped their customer calendar meaning I could no longer save key events such as birthdays and receive notifications to remind me to send cards. That’s where Thortful come in - I found out quite quickly that they have an upload tool that uploads all your birthdays and events from your phone onto your thortful account. This was brilliant and saved me a lot of trouble. Thortful have a great range of cards to suit all recipients and they are very reliable when it comes to postage and delivering on time. Overall, I’ve had a great experience with Thortful and intend to carry on for a long time to come. Excellent ⭐️⭐️⭐️⭐️⭐️
July 14, 2025
Dog Dad birthday card. Very prompt service and delivered on…
Very prompt service and delivered on time. Quality of the product is good. I loved the card I chose! I would definitely order from you again in the future.
April 30, 2026
Great cards and quick delivery.
Absolutley thr greatest set of dirty and funny cards with quick delivery.
February 9, 2026
Super fast delivery
Order Thursday evening, delivered Saturday morning.
Card was top quality.
May 1, 2026
Ordered on Monday 4th May
Ordered on Monday 4th May. Still awaiting delivery Friday 8th May.
Arrived Saturday afternoon 9th May!
May 8, 2026
Unprompted review
Reply from Thortful
Hey Patricia,
Thanks for taking the time to leave us a review.
We're so sorry your order hasn't arrived just yet. We do all we can to get orders out quickly, so they have the best chance of arriving in time. Sadly, however, some items can be impacted by delays in the postal system along the way, we're afraid.
We're unable to see that you've been in touch regarding this already, but we would love to try and help resolve this for you! Please do reach out directly at talktous@thortful.com, and a member of our Customer Happiness Team will be more than happy to assist :)
Thanks,
The thortful Team
Absolute joke of a company
Absolute joke of a company. Expensive delivery, still waiting card 8 days later and event has now been missed. AVOID
April 30, 2026
Unprompted review
Reply from Thortful
Hi there,
Thanks for leaving a review.
I'm sorry to hear you haven't had a positive experience with us on this occasion; we always do our best to try and resolve issues promptly, so we're really sorry to hear this.
If you'd like to discuss this further, please do contact us directly at talktous@thortful.com :)
Thanks,
The thortful Team
Brilliant card and service
The gorgeous card is exactly what I was looking for and delivery was excellent - it enabled me to include my Birthday message and in good time for me to send onward by post.
April 30, 2026
Excellent selection of cards for every…
Excellent selection of cards for every occasion. Great website and very quick delivery .
April 30, 2026
Great selection of cards!
Great selection of cards, website is really easy to use. I say this as I was looking for something a little more niche, got exactly what I wanted. Ordered the cheapest delivery option and it came much sooner than expected! Happy customer, would readily recommend them.
April 30, 2026
Happy Third Time Customer
My Daughter in law was very happy with her card, arrived in time and was pleased with the amount of personalisation involved
April 30, 2026
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