What a team! We popped into 3 in Aberystwyth as we were having problems with our accidental order that we couldn’t sort online. We were met by a friendly guy called Michael, who put us onto his assis... See more
Company replied
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What a team! We popped into 3 in Aberystwyth as we were having problems with our accidental order that we couldn’t sort online. We were met by a friendly guy called Michael, who put us onto his assis... See more
Company replied
The assistance(Rich) was kind & helpful. Patient with my lack on phone knowledge. Good work
Company replied
I spoke briefly with Rich and in depth with Steven about getting a new phone and what would be best for me. Steven was incredible, going through every detail and answering all of my daft questions. Th... See more
Company replied
Came in today to check my bills and sort my account out as I had a notification on early upgrades. There was a new starter, Sabian, who assisted me alongside Mike the Store Manager. Both were very lov... See more
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

3 North Parade, Aberystwyth, SY23 2JH, Aberystwyth, South, United Kingdom
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Matthew and Steven were very helpful and courteous

Reply from Three UK - 3Store Aberystwyth
Really friendly service and very insightful - Steve and Mike were great when my phone number was messed up through online spoofing

Reply from Three UK - 3Store Aberystwyth
Great staff with lots of knowledge. I have been with 3 for 20 years and the staff are very helpful.

Reply from Three UK - 3Store Aberystwyth

Reply from Three UK - 3Store Aberystwyth
Came into store today and Mike was very helpful with me. Gave me all the information I needed and really showed world class service! 10/10 for this American

Reply from Three UK - 3Store Aberystwyth
The assistance(Rich) was kind & helpful. Patient with my lack on phone knowledge.
Good work

Reply from Three UK - 3Store Aberystwyth

Reply from Three UK - 3Store Aberystwyth
Rich and Mike were extremely helpful when I came to the shop, really grateful for their help and it’s great to have access to a store in person. Thank you very much!

Reply from Three UK - 3Store Aberystwyth

Reply from Three UK - 3Store Aberystwyth
Problem solved,,,by Rich from the Aberystwyth 3store
Went the extra mile to help me ,very patient, and with a genuine smile on his face,,

Reply from Three UK - 3Store Aberystwyth
Visited Aberystwyth branch today and was served by Rich. Was very professional in the way he explained everything

Reply from Three UK - 3Store Aberystwyth

Reply from Three UK - 3Store Aberystwyth
Illora was very helpful and made the experience a straight forward and positive one :)

Reply from Three UK - 3Store Aberystwyth
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