Three UK - 3Store Aberystwyth Reviews 

34
TrustScore 4.5 out of 5

4.7

3 North Parade, Aberystwyth, SY23 2JH Aberystwyth, South, GB


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See what reviewers are saying

Rated 5 out of 5 stars

What a team! We popped into 3 in Aberystwyth as we were having problems with our accidental order that we couldn’t sort online. We were met by a friendly guy called Michael, who put us onto his assis... See more

Company replied

Rated 4 out of 5 stars

The assistance(Rich) was kind & helpful. Patient with my lack on phone knowledge. Good work

Company replied

Rated 5 out of 5 stars

I spoke briefly with Rich and in depth with Steven about getting a new phone and what would be best for me. Steven was incredible, going through every detail and answering all of my daft questions. Th... See more

Company replied

Rated 5 out of 5 stars

Came in today to check my bills and sort my account out as I had a notification on early upgrades. There was a new starter, Sabian, who assisted me alongside Mike the Store Manager. Both were very lov... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Aberystwyth

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 3 North Parade, Aberystwyth, SY23 2JH, Aberystwyth, South, United Kingdom

  • 01970623741

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

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4.7

All reviews

(34)

30,196 reviews in the last 12 months

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Rated 5 out of 5 stars

Matthew and Steven were very helpful…

Matthew and Steven were very helpful and courteous

February 14, 2026
Unprompted review
Three UK - 3Store Aberystwyth logo

Reply from Three UK - 3Store Aberystwyth

Thanks, Howard 💜 Wonderful to hear Matthew and Steven provided such supportive service. -Shivam

Rated 5 out of 5 stars

Really friendly service and very…

Really friendly service and very insightful - Steve and Mike were great when my phone number was messed up through online spoofing

February 2, 2026
Unprompted review
Three UK - 3Store Aberystwyth logo

Reply from Three UK - 3Store Aberystwyth

We really appreciate your feedback, Hevbev 🌟. It’s great to hear Steve and Mike were able to provide excellent service and help resolve the issue with your number💙. -Shivam

Rated 5 out of 5 stars

Great staff with lots of knowledge

Great staff with lots of knowledge. I have been with 3 for 20 years and the staff are very helpful.

January 23, 2026
Unprompted review
Three UK - 3Store Aberystwyth logo

Reply from Three UK - 3Store Aberystwyth

Hey James! 🌟 Your words truly inspire us. A 20‑year journey built on trust and cherished moments, made possible by our dedicated team. We’re honored to be part of it. 💖 -Ashifa

Rated 5 out of 5 stars

Got what I needed done.

Got what I needed done.

January 19, 2026
Unprompted review
Three UK - 3Store Aberystwyth logo

Reply from Three UK - 3Store Aberystwyth

Hey Louisa, that’s brilliant! We’re so glad everything went smoothly for you. Thanks so much for the amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Friendly Staff

Came into store today and Mike was very helpful with me. Gave me all the information I needed and really showed world class service! 10/10 for this American

January 15, 2026
Unprompted review
Three UK - 3Store Aberystwyth logo

Reply from Three UK - 3Store Aberystwyth

We’re so glad Mike made everything easier, Sharbel! Delivering top‑tier service is exactly what we aim for, and hearing you rate it a perfect 10/10 truly makes our day. ☺️ -Kashish

Rated 4 out of 5 stars

The assistance(Rich) was kind &…

The assistance(Rich) was kind & helpful. Patient with my lack on phone knowledge.
Good work

January 13, 2026
Unprompted review
Three UK - 3Store Aberystwyth logo

Reply from Three UK - 3Store Aberystwyth

We absolutely love hearing feedback like this! Kudos to Rich for being so supportive, and we hope you have a wonderful day, Alison 😊 -Ashifa

Rated 5 out of 5 stars

Friendly and helpful staff

December 13, 2025
Unprompted review
Three UK - 3Store Aberystwyth logo

Reply from Three UK - 3Store Aberystwyth

Hi Anne, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Rich and Mike were extremely helpful…

Rich and Mike were extremely helpful when I came to the shop, really grateful for their help and it’s great to have access to a store in person. Thank you very much!

December 9, 2025
Unprompted review
Three UK - 3Store Aberystwyth logo

Reply from Three UK - 3Store Aberystwyth

That's super, we're glad that Rich and Mike made the store experience feel special, and that you got the help you wanted :) Thanks, Carys, for a great review -Scott

Rated 5 out of 5 stars

Wonderful service

Wonderful service

December 6, 2025
Unprompted review
Three UK - 3Store Aberystwyth logo

Reply from Three UK - 3Store Aberystwyth

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Grandma's box

Problem solved,,,by Rich from the Aberystwyth 3store
Went the extra mile to help me ,very patient, and with a genuine smile on his face,,

December 3, 2025
Unprompted review
Three UK - 3Store Aberystwyth logo

Reply from Three UK - 3Store Aberystwyth

We're really glad to hear that, Lynette -Maxine

Rated 5 out of 5 stars

Visited Aberystwyth branch today and…

Visited Aberystwyth branch today and was served by Rich. Was very professional in the way he explained everything

December 1, 2025
Unprompted review
Three UK - 3Store Aberystwyth logo

Reply from Three UK - 3Store Aberystwyth

That's wonderful, Gwenan, we're delighted that Rich and the Aberystwyth team impressed :) Thank you for a kind review -Scott

Rated 5 out of 5 stars

Great store

Very friendly helpful staff 11/11/25

November 11, 2025
Unprompted review
Three UK - 3Store Aberystwyth logo

Reply from Three UK - 3Store Aberystwyth

Hello Yvonne, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

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