Three UK - 3Store Birmingham Bullring SC Reviews 

22
TrustScore 4.5 out of 5

4.6

Unit SU332, The Bullring Shopping Centre, B5 4BU Birmingham, South, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Very happy after my today’s visit. I came in to purchase an additional line and not only I got to get it but I had my own contract upgraded for better value for money. Highly appreciated! Thank you Ja... See more

Company replied

Rated 5 out of 5 stars

Laiba is such an amazing sales person,so articulate and a very sales rep…..I would love to meeting her each time I visit.

Company replied

Rated 5 out of 5 stars

Did an upgrade for my wife for contract and I managed to get good deal for my sim contract moving from O2. I have been long time customer for O2 and ANEEZ manage to find a super deal for me not to say... See more

Company replied

Rated 5 out of 5 stars

Aneez it was helpful, he manage to find me a deal best for my package and moved my number from ID mobile too. Satisfied with the service thank you

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Birmingham Bullring SC

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit SU332, The Bullring Shopping Centre, B5 4BU, Birmingham, South, United Kingdom

  • 01216430443

4.6

Excellent

TrustScore 4.5 out of 5

22 reviews

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4.6

All reviews

(22)

31,105 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Laiba is such an amazing sales…

Laiba is such an amazing sales person,so articulate and a very sales rep…..I would love to meeting her each time I visit.

December 24, 2025
Unprompted review
Three UK - 3Store Birmingham Bullring SC logo

Reply from Three UK - 3Store Birmingham Bullring SC

Wow, your 5 ⭐ review truly made our day! We’re so happy to know you had such a wonderful experience with Laiba, and we can’t wait to welcome you back again soon. -Manavata

Rated 5 out of 5 stars

Good service guy helped me out really…

Good service guy helped me out really well sorted, out everything I needed

December 24, 2025
Unprompted review
Three UK - 3Store Birmingham Bullring SC logo

Reply from Three UK - 3Store Birmingham Bullring SC

Hey Christopher, that’s lovely to hear this has been your experience. Thank you for your wonderful 5 ⭐ review. Wishing you a Merry Christmas 🎄 -Ayesha

Rated 5 out of 5 stars

Aneez it was helpful

Aneez it was helpful, he manage to find me a deal best for my package and moved my number from ID mobile too. Satisfied with the service thank you

December 17, 2025
Unprompted review
Three UK - 3Store Birmingham Bullring SC logo

Reply from Three UK - 3Store Birmingham Bullring SC

Llukan, thank you for your outstanding 5 ⭐ review! Knowing that Aneez was able to sort everything and make the experience remarkable feels amazing. We hope you have a wonderful day! 😊 -Ashifa

Rated 5 out of 5 stars

Very nice experience today at the Three…

Very nice experience today at the Three Bullring store, Jai was very helpful and helped me sort my sim only contract!

December 15, 2025
Unprompted review
Three UK - 3Store Birmingham Bullring SC logo

Reply from Three UK - 3Store Birmingham Bullring SC

Hello Charlotte, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Very happy after my today’s visit

Very happy after my today’s visit. I came in to purchase an additional line and not only I got to get it but I had my own contract upgraded for better value for money. Highly appreciated! Thank you Jai 🙂

December 15, 2025
Unprompted review
Three UK - 3Store Birmingham Bullring SC logo

Reply from Three UK - 3Store Birmingham Bullring SC

Hello Aneta, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Jai has been very good

Jai has been very good, very helpful & very patient with my husband who is not very techy at all!!! She had explained patiently in detail all that he has to learn & know from the gadget. Gave us very good deal as well. Thank you so much

December 14, 2025
Unprompted review
Three UK - 3Store Birmingham Bullring SC logo

Reply from Three UK - 3Store Birmingham Bullring SC

Ah, this is amazing to hear 🙌 I'm sure your husband will get the hang of it!

Thanks for taking the time to share such a positive review 😊 -Jade

Rated 5 out of 5 stars

Did an upgrade for my wife for contract…

Did an upgrade for my wife for contract and I managed to get good deal for my sim contract moving from O2. I have been long time customer for O2 and ANEEZ manage to find a super deal for me not to say no. I’m glad I came today & came across aneez

December 7, 2025
Unprompted review
Three UK - 3Store Birmingham Bullring SC logo

Reply from Three UK - 3Store Birmingham Bullring SC

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Aneez manage to look through my account…

Aneez manage to look through my account and found me really impressive deals and manage to get a sim plan for my husband for really good price too. Really satisfied

December 7, 2025
Unprompted review
Three UK - 3Store Birmingham Bullring SC logo

Reply from Three UK - 3Store Birmingham Bullring SC

Hi there.

Awesome stuff. Thanks for the 5 stars. -Pete

Rated 5 out of 5 stars

Aneez have been able to solve my…

Aneez have been able to solve my questions & gave me good offer for my packages. Recommend bullring store and colleagues

December 5, 2025
Unprompted review
Three UK - 3Store Birmingham Bullring SC logo

Reply from Three UK - 3Store Birmingham Bullring SC

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

Rated 5 out of 5 stars

Our experience with aneez during our…

Our experience with aneez during our visit to the branch, he was very helpful and knowledgeable. We are very happy with the service given.thank you

December 5, 2025
Unprompted review
Three UK - 3Store Birmingham Bullring SC logo

Reply from Three UK - 3Store Birmingham Bullring SC

Hi.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Great experience

I was served by Jai who was absolutely fantastic. She understood my situation and was able to quickly help me switch to a new device.

November 29, 2025
Unprompted review
Three UK - 3Store Birmingham Bullring SC logo

Reply from Three UK - 3Store Birmingham Bullring SC

Hi there.

Awesome stuff. Thanks for the 5 stars. -Pete

Rated 5 out of 5 stars

Fantastic support from Jake!

Fantastic support from Jake!! Very friendly!! Listened to what we needed, offered products based on our needs and suggested products that were more value for money!! This is part of why I’ve been with 3 for 20 yrs!! Thanks

November 27, 2025
Unprompted review
Three UK - 3Store Birmingham Bullring SC logo

Reply from Three UK - 3Store Birmingham Bullring SC

We are grateful for your loyalty, and hope we can continue giving you friendly service for a long time :) Thank you for a lovely review, Matt -Scott

Rated 5 out of 5 stars

They are very good

They are very good

November 22, 2025
Unprompted review
Three UK - 3Store Birmingham Bullring SC logo

Reply from Three UK - 3Store Birmingham Bullring SC

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

Rated 5 out of 5 stars

Mysty was amazing she helped me and my…

Mysty was amazing she helped me and my with transferring sims great attitude towards her job

November 15, 2025
Unprompted review
Three UK - 3Store Birmingham Bullring SC logo

Reply from Three UK - 3Store Birmingham Bullring SC

Hey.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Good experience a really friendly

Good experience a really friendly
Tee was really helpful and Pleasant

November 4, 2025
Unprompted review
Three UK - 3Store Birmingham Bullring SC logo

Reply from Three UK - 3Store Birmingham Bullring SC

Thanks for this fantastic 5⭐ review, Mr Hussain. We really do appreciate you taking the time to send this over! Great work Tee 🎉 -Jade

Rated 5 out of 5 stars

I am pleased with the service

I am pleased with the service

November 3, 2025
Unprompted review
Three UK - 3Store Birmingham Bullring SC logo

Reply from Three UK - 3Store Birmingham Bullring SC

Thanks for your feedback, Arnett, and it's lovely to hear that you enjoyed great service. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Aneez very brilliant customer service…

Aneez very brilliant customer service representative.
I came in and he has been brilliant in sorting my plan out

November 3, 2025
Unprompted review
Three UK - 3Store Birmingham Bullring SC logo

Reply from Three UK - 3Store Birmingham Bullring SC

Thanks for this fantastic 5⭐ review. We really do appreciate you taking the time to send this over! Great work Aneez 🎉 -Jade

Rated 5 out of 5 stars

Very good customer relationships

Very good customer relationships

November 3, 2025
Unprompted review
Three UK - 3Store Birmingham Bullring SC logo

Reply from Three UK - 3Store Birmingham Bullring SC

Hi Omolara, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

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