Three UK - 3Store Bridlington Reviews 

173
TrustScore 5 out of 5

4.9

34 Chapel Street, YO15 2DW Bridlington, North, GB


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Rated 5 out of 5 stars

Our assistant Naomi was very helpful and very friendly she sorted my queries out really fast she knew her job and products inside out and resolved any problems we had. Her co worker Lauren was also re... See more

Company replied

Rated 5 out of 5 stars

Your representative Naomi dealt with the virus which had appeared on my phone in a professional and caring manner. She resolved the problem and calmed my fears. What a lovely young lady.

Company replied

Rated 5 out of 5 stars

Seen Joanna today in Bridlington was very helpful and helped us understand everything and sort some amazing deals we have about 8 contracts with 3 mobile and Joanne has sorted them all out for us what... See more

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Rated 4 out of 5 stars

Joanna was very helpfull with helping me sorting As this is not my usual shop as i was on holiday and called in

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Bridlington

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 34 Chapel Street, YO15 2DW, Bridlington, North, United Kingdom

  • 1262675368

4.9

Excellent

TrustScore 5 out of 5

173 reviews

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4.9

All reviews

(173)

32,094 reviews in the last 12 months

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Rated 5 out of 5 stars

Joanna - You're amazing!

Joanna was absolutely fantastic! She was really professional, informative and lovely to speak too! She made me feel at ease and didn't pressure me into anything. She gave me all my options and let me decide for myself. She put my mind at ease and we had some lovely conversations! She's honestly an amazing employee and I couldn't recommend her enough!

I was also with my 4 year old autistic son and she was so lovely with him and offered me advice also from her own personal experience which was really nice of her! Joanna went above and beyond in her role!

May 16, 2026
Unprompted review
Three UK - 3Store Bridlington logo

Reply from Three UK - 3Store Bridlington

Thank you for your wonderful feedback, Beth! 🌟 We’re delighted to hear how well Joanna looked after you both. She’ll be thrilled to know she made such a positive impact. 😊 -Veronica

Rated 5 out of 5 stars

Lauren was most helpful and explained…

Lauren was most helpful and explained what had gone wrong cheerful and polite

May 15, 2026
Unprompted review
Three UK - 3Store Bridlington logo

Reply from Three UK - 3Store Bridlington

That’s what great service looks like! Huge shout‑out to Lauren for making your visit special, and we’re even happier knowing it meant so much to you, Mrs Sheppard. -Ashifa

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, helped me with all my needs. Received an amazing deal on my phone and broadband package.
Many thanks to Lauren at 3 🙂

May 13, 2026
Unprompted review
Three UK - 3Store Bridlington logo

Reply from Three UK - 3Store Bridlington

Smooth purchase, seamless support, that’s the kind of experience we love delivering, Daniel. Lauren made sure you walked away with a great deal and a stress‑free move to your new phone. Thanks for choosing us and letting us be part of your journey. -Ashifa

Rated 5 out of 5 stars

went into the Bridlington store

went into the Bridlington store
for an upgrade mobile hub for our caravan
was served by Joanna who was very helpful and informative also managed to get a new deal on a mobile phone compared to my current one with another supplier

May 9, 2026
Unprompted review
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Reply from Three UK - 3Store Bridlington

Hi Leann, great to hear your visit to our Bridlington store went so smoothly. Joanna took the time to guide you through your options and helped you leave with a setup and deal that suited you better than before. Thanks for sharing your experience with us. -Shivam

Rated 5 out of 5 stars

The banter

The banter. The customer service assistant had good banter, was very helpful and she could speak perfect English, which is more than can be saod than when you ring up Three as it's all farmed out to call centres in India.

I ask them how the weather it and they don't have a clue.

Joanne was very very good.

May 9, 2026
Unprompted review
Three UK - 3Store Bridlington logo

Reply from Three UK - 3Store Bridlington

This is great to hear, Paul! 😊 We’re really pleased Joanne made the experience enjoyable, helpful, and easy to understand. Thanks for sharing such positive feedback with us! -Samad

Rated 5 out of 5 stars

Staff friendly and very helpful

Staff friendly and very helpful. Listen to my thoughts. Gave good advice.

May 9, 2026
Unprompted review
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Reply from Three UK - 3Store Bridlington

Wow, we absolutely love hearing this! Thank you for the feedback. Enjoy the rest of your day. -Afaq

Rated 5 out of 5 stars

First class service from Naomi

First class service from Naomi sorting out my various physical and eSIM problems. Spent a considerable amount of time to make sure all issues were resolved before I left the shop. A real credit to three!

May 6, 2026
Unprompted review
Three UK - 3Store Bridlington logo

Reply from Three UK - 3Store Bridlington

Thank you so much for the fantastic feedback! We’re happy to hear Naomi was able to sort out your physical and eSIM issues. She spent the time to make sure everything was fully resolved, and it’s great to know that made a difference for you☺️ -Ayesha

Rated 5 out of 5 stars

Fantastic service as always

Fantastic service as always in the very friendly Bridlington store. There were a couple of questions we needed assistance with and Naomi and Shannon were straight onto them and dealt with us in a very professional and friendly manner ensuring we understood each step as required. Thank you so much for Kev

May 4, 2026
Unprompted review
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Reply from Three UK - 3Store Bridlington

Amazing! 🎉 It’s wonderful to hear that Naomi and Shannon at our Bridlington store took such great care of you and Kev. We pride ourselves on making sure every step is clear and friendly, so it’s brilliant to know they delivered exactly that. -Prabhjeet

Rated 5 out of 5 stars

Naomi made everything easy to…

Naomi made everything easy to understand very polite and helpful .

April 26, 2026
Unprompted review
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Reply from Three UK - 3Store Bridlington

Hi Heather, thank you for sharing this! We’re so glad Naomi guided you with patience and care. Have a great day 😊 -Samad

Rated 5 out of 5 stars

Great service and very helpful staff

I had a very good experience at the Three store in Bridlington. The service was excellent and the staff were very helpful and professional.
Special thanks to Joanna – she was very friendly, patient and took the time to explain everything clearly. She made the whole process easy and stress-free.
I really appreciate the support and would definitely recommend this store to others.

April 23, 2026
Unprompted review
Three UK - 3Store Bridlington logo

Reply from Three UK - 3Store Bridlington

Pawel, thank you for letting us know about your visit to our Bridlington location. It’s great to hear that the team made your visit smooth and enjoyable. We’re glad Joanna provided clear guidance and helped make everything straightforward. We truly appreciate your recommendation. -Afaq

Rated 5 out of 5 stars

Naomi...excellent advisor.

Naomi...excellent advisor....best you get lady we have had so far....
Nothing was too much trouble.....explained everything for us....no rush....just couldn't have asked for a better service....thankyou Naomi..

April 21, 2026
Unprompted review
Three UK - 3Store Bridlington logo

Reply from Three UK - 3Store Bridlington

Hey Paul, that’s so heartwarming! We’re overjoyed to hear how happy you are with Naomi’s support, and we truly appreciate your glowing 5 ⭐. -Ashifa

Rated 5 out of 5 stars

Naomi was very efficient personable

Naomi was very efficient personable, kind , smiley and helpful to an oldie.
Got a very good deal too.
A good experience all round. THANKYOU

April 20, 2026
Unprompted review
Three UK - 3Store Bridlington logo

Reply from Three UK - 3Store Bridlington

Service with heart and a better deal to top it off. We're happy Naomi could make it all come together for you, Diana. Thanks for sharing your experience! -Ashifa

Rated 5 out of 5 stars

Laura was very professional and very…

Laura was very professional and very knowledgeable very polite and it was very easy to talk to the lady

April 18, 2026
Unprompted review
Three UK - 3Store Bridlington logo

Reply from Three UK - 3Store Bridlington

Hello Michael, every cherished memory is shaped by people like Laura, whose dedication truly stands out. It was a joy to support you! -Ashifa

Rated 5 out of 5 stars

Helpful staff and polite

Helpful staff and polite

April 18, 2026
Unprompted review
Three UK - 3Store Bridlington logo

Reply from Three UK - 3Store Bridlington

Thanks so much, Noel. We’re happy to know the team took good care of you with their helpful and polite approach.✨ -Ayesha

Rated 5 out of 5 stars

First class service from Joanna

First class service from Joanna, she couldn't have been more helpful, a real asset to 3. Well worth changing from EE.

April 13, 2026
Unprompted review
Three UK - 3Store Bridlington logo

Reply from Three UK - 3Store Bridlington

Thank you for the incredible shout-out for Joanna! Feedback like this, Mike, isn’t just a pat on the back for us 😍 it motivates us to keep improving and delivering even better experiences every day. -Ashifa

Rated 5 out of 5 stars

My husband and I went into 3…

My husband and I went into 3 Bridlington Store for advice on changing companies and were met by Joanna who was very helpful and friendly,she had given us some useful information,Joanna is a valued member of your staff. Thank you Joanna.

April 13, 2026
Unprompted review
Three UK - 3Store Bridlington logo

Reply from Three UK - 3Store Bridlington

Angela, what a fantastic note to receive! 🌟 Your recognition of Joanna’s support at the Bridlington Store truly shines through. It’s clear she made your visit both welcoming and informative, leaving you with confidence in the guidance provided. Feedback like yours highlights the dedication and warmth our team strives to deliver every day, and Joanna’s efforts are a perfect example of that commitment. -Manavata

Rated 5 out of 5 stars

Naomi was extremely helpful

Naomi was extremely helpful. Friendly, good knowledge and nothing too much trouble.
Also Joanna, last week when I had a problem with my phone.

April 13, 2026
Unprompted review
Three UK - 3Store Bridlington logo

Reply from Three UK - 3Store Bridlington

Hey Andrea, every cherished memory is shaped by people like Naomi and Joanna, whose dedication truly stands out. Serving you at our store was an absolute joy! -Ashifa

Rated 5 out of 5 stars

Great service very helpful from Joanna…

Great service very helpful from Joanna would recommend

April 11, 2026
Unprompted review
Three UK - 3Store Bridlington logo

Reply from Three UK - 3Store Bridlington

You’ve totally made our day with those ⭐⭐⭐⭐⭐ vibes, Peter! We’re happy to know Joanna was on point, thanks for sharing this with us!🔥 -Kashish

Rated 5 out of 5 stars

Lauren was fab

Lauren was fab
I’m so hopeless but she always solves my oroblems

April 11, 2026
Unprompted review
Three UK - 3Store Bridlington logo

Reply from Three UK - 3Store Bridlington

Hi Sarah, it’s great to hear Lauren continues to give you the steady support you need and always finds a way to sort things out for you. We really appreciate your feedback. -Kishan

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