Three UK - 3Store Broadstairs Reviews 24

TrustScore 4.5 out of 5

4.6

Unit 12, westwood cross, CT10 2BF Broadstairs, South, GB


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Rated 5 out of 5 stars

Very pleased indeed with the help I received today which was clearly explained and efficient. I felt confident that I was being sold the best product. I can thoroughly recommend the shop and the staff... See more

Company replied

Rated 5 out of 5 stars

KELVIN at Westwood Cross, Broadstairs branch, was so helpful to me when I attended your branch yesterday. Give him a Gold Star - he helped a very confused elderly lady. Wish you weren’t closing do... See more

Company replied

Rated 5 out of 5 stars

Excellent service, I've been coming to the store in Westwood for many years and have never been disappointed. Jay managed to to sort my plans and with great quality service Jay was fantastic a real... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Broadstairs

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 12, westwood cross, CT10 2BF, Broadstairs, South, United Kingdom

  • 01843862969

4.6

Excellent

TrustScore 4.5 out of 5

24 reviews

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Rated 5 out of 5 stars

Jay was amazing and helped me in…

Jay was amazing and helped me in chosing my new phone. Wishing hi. All the best for Japan.

February 5, 2026
Unprompted review
Three UK - 3Store Broadstairs logo

Reply from Three UK - 3Store Broadstairs

Hello Luke, we’re so glad Jay made your phone buying experience special. We’re sending warm wishes right back to you! 🤗 -Kashish

Rated 5 out of 5 stars

Jordan was very helpful throughout…

Jordan was very helpful throughout great service 😃

February 2, 2026
Unprompted review
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Reply from Three UK - 3Store Broadstairs

Thanks so much, Charlie! It’s fantastic to hear that Jordan supported you so well from start to finish. We’re really pleased to know your visit turned out so positively. 😊 -Manavata

Rated 5 out of 5 stars

Jordan is always very helpful,kind and…

Jordan is always very helpful,kind and friendly. Always does he's up most to help you find the best deals

February 2, 2026
Unprompted review
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Reply from Three UK - 3Store Broadstairs

We really appreciate your kind words, Francesca 🌟. It’s great to hear Jordan always goes the extra mile to help you choose the right deals 😊. -Shivam

Rated 5 out of 5 stars

Cameron and Jordan were very helpful…

Cameron and Jordan were very helpful excellent customer service

January 26, 2026
Unprompted review
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Reply from Three UK - 3Store Broadstairs

Hey Scarlett, thank you for sharing this amazing 5⭐ review! We’re thrilled Cameron and Jordan gave you such fantastic support. -Veronica

Rated 5 out of 5 stars

Very pleased indeed with the help I…

Very pleased indeed with the help I received today which was clearly explained and efficient. I felt confident that I was being sold the best product. I can thoroughly recommend the shop and the staff.

January 22, 2026
Unprompted review
Three UK - 3Store Broadstairs logo

Reply from Three UK - 3Store Broadstairs

Amazing, Rosemary! Thank you for sharing your great experience. It’s great to know that our entire team brought the good vibes! ✨ Thank you! ☺️ -Kashish

Rated 5 out of 5 stars

Thank you so much

Most helpful .Jay sorted my problems out really well very pleased.

January 13, 2026
Unprompted review
Three UK - 3Store Broadstairs logo

Reply from Three UK - 3Store Broadstairs

Maurice, thank you for your feedback. We’re glad Jay was able to give you the support you needed and make things straightforward. -Shivam

Rated 5 out of 5 stars

Went into three at Westwood cross and…

Went into three at Westwood cross and the helpful young man, Joe, couldn’t do enough to help me switch phones. His patience was amazing and so helpful
Thank you.

January 2, 2026
Unprompted review
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Reply from Three UK - 3Store Broadstairs

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 4 out of 5 stars

Very good I enjoyed it and was clear…

Very good I enjoyed it and was clear thanks

December 29, 2025
Unprompted review
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Reply from Three UK - 3Store Broadstairs

Fantastic, Adam! We’re thrilled to hear that. Thank you for taking the time to leave us a 4⭐ review! -Neha

Rated 5 out of 5 stars

I needed help with my phone and your…

I needed help with my phone and your customer advisor Kelvin as super helpful and patient with me

December 29, 2025
Unprompted review
Three UK - 3Store Broadstairs logo

Reply from Three UK - 3Store Broadstairs

Hey Tahira, that’s marvelous! A big shoutout to Kelvin for delivering such amazing support. Thanks so much for taking the time to leave us a 5⭐ review! -Veronica

Rated 5 out of 5 stars

Very helpful and good Value

Got a new tablet with data for good value. Very helpful

December 29, 2025
Unprompted review
Three UK - 3Store Broadstairs logo

Reply from Three UK - 3Store Broadstairs

Hey Elizabeth, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Great response from Joe…

The customer advisor absolutely knew and understood my dilemma, Joe solved my issue in quick time, and no request was to difficult.

December 29, 2025
Unprompted review
Three UK - 3Store Broadstairs logo

Reply from Three UK - 3Store Broadstairs

Your kind review brought us joy, Maurice 🎉. Joe’s dedication made your experience shine, and your words truly brightened our day ✨. -Manavata

Rated 5 out of 5 stars

Amazing customer service !!

Phil & Jordan amazing helped with everything needed ..!!
Great customer service & recommendations !!

December 23, 2025
Unprompted review
Three UK - 3Store Broadstairs logo

Reply from Three UK - 3Store Broadstairs

Hey Geneicka, thank you so much for the kind words! We’re happy to hear Phil and Jordan were able to help with everything you needed. Wishing you a Merry Christmas 🎄 -Ayesha

Rated 5 out of 5 stars

KELVIN at Westwood Cross

KELVIN at Westwood Cross, Broadstairs branch, was so helpful to me when I attended your branch yesterday. Give him a Gold Star - he helped a very confused elderly lady.

Wish you weren’t closing down there in the New Year

December 16, 2025
Unprompted review
Three UK - 3Store Broadstairs logo

Reply from Three UK - 3Store Broadstairs

Hey there, thank you so much for the 5 ⭐ review! We’re thrilled to hear Kelvin made your experience epic. Have an amazing day! -Afaq

Rated 5 out of 5 stars

fantastic service

December 4, 2025
Unprompted review
Three UK - 3Store Broadstairs logo

Reply from Three UK - 3Store Broadstairs

This is what we like to hear, Mark. Thanks for the 5⭐ review! -Jade

Rated 5 out of 5 stars

Honest and helpful advice

Honest and helpful advice, as always.

November 16, 2025
Unprompted review
Three UK - 3Store Broadstairs logo

Reply from Three UK - 3Store Broadstairs

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

The service was great

The service was great as usual. Transfer was done for me and Jay was more than helpful. A real asset.

November 13, 2025
Unprompted review
Three UK - 3Store Broadstairs logo

Reply from Three UK - 3Store Broadstairs

Thanks for this fantastic 5⭐ review, Sue. We really do love to hear this! Well done Jay 👏 -Jade

Rated 5 out of 5 stars

It was quick and easy

November 12, 2025
Unprompted review
Three UK - 3Store Broadstairs logo

Reply from Three UK - 3Store Broadstairs

Thanks for this fantastic 5⭐ review, Richard. We really do appreciate it! Have a great day 😊 -Jade

Rated 5 out of 5 stars

Great customer service

Sat down with Cameron who was a great help clear and professional all the way through.

October 30, 2025
Unprompted review
Three UK - 3Store Broadstairs logo

Reply from Three UK - 3Store Broadstairs

Thanks for this amazing 5⭐ review, Andrew. We really do appreciate you taking the time to send this over! Well done Cameron 🎉 -Jade

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