Three UK - 3Store Canterbury Reviews 49

The Canterbury store was busy but Alex took the time to explain everything to me and save me money on my bill. I couldn't asked for more

John is amazing! We have been going into the store to sort phone things out for years and he is always so helpful. Absolutely brilliant. Thank you!

Very helpful, patient and attentive.
Alex was polite, friendly and informative

Went into 3 to renew my contract after a few years and spoke to Jon there. He was so helpful and knowledgeable and talked me through everything. I feel pretty clueless about data and phone contracts so he was very patient and insightful. Made it all very easy thankfully.

Alexandra was extremely patient with two elderly people and very helpful.

I wanted a new SIM-only contract to replace my old one with Vodafone which had only allowed me 2GB of data per month. I now have 100GB for roughly the same cost. The manager in the Three shop in Canterbury was friendly, informative and efficient, and the transfer to Three was very smooth.

Have had to call into the Canterbury store three times within a week for clarification on certain usages on my wife's phone.
Both Declan and Jon were most helpful in explaining things and reassured us over our concerns.
First class service from polite and knowledgeable staff.

Lydia at Canterbury three store was amazingly helpful great customer service made everything simple and stress-free would highly recommend!
5*.

Wanted a new phone but wasn't sure which lydia was really helpful and knowledgeable she didn't rush through and explained all my options very happy.

Lovely young man declan was so helpful.
He was very understanding because l am not very good with technology
So thank you.

Great help from Declan, many thanks. Problems resolved with a smile.

The dreaded time came to ditch the old faithful phone and get a new one. Also needed to sort out my 3 dongle which was hit and miss with a connection. So went to Vodafone where the contract for the phone was and then 3 where the contract for the dongle was. I was greeted as soon as I entered the shop by a lovely young lady who took me to Declan. We discussed the dongle issues. He immediately installed complete confidence. We discussed my Vodafone contract and luckily I was still in the cooling off period. I would say that I've been an avid Vodafone business customer for longer than I can remember. So here's the thing, Declan said let's join together the phone and the wifi with one simple payment, half the cost of Vodafone. I agreed and he made the whole process stress free. I've never had this experience in a mobile phone shop before. I simply cannot thank Declan enough. He is a massive credit to the company. Thank you Declan. I am now a very happy 3 customer 🙏

Alex was really helpful, helping my friend set up his first contract. Very respectful much appreciated.

I recently visited three store Canterbury it was clean well organised and easy to navigate Lydia was very friendly and approachable and she helped me choosing the right plan

The coustmer service is very good and service is fabulous

Alex was a great help and all round lovely person to help me start a new contract

Overall good

Very nice and very helpful

Lydia. Alexandra and Declan were superb in helping me set up a new phone and contract today. I couldn't have asked for more support. Excellent service.

Big thanks to Declan at 3 for the incredible help! We were juggling a ton of account sorting and upgrades, and he handled it all perfectly. He made a complicated process feel easy and kept everything organized throughout. Highly recommended!