Wasn't intending to update my phone, given the costs etc. After a couple of minutes discussing various phone options (bells and whistles) with the Customer Avisor Darren, recognised there was no p... See more
Company replied
Location
Switch locationUnit 10, Antonine Shopping Centre, Tryst Road, G67 1JW Cumbernauld, North, GB
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I've been with 3 for more years than I can remember would never go anywhere else the staff in cumbernauld store are so friendly and do their best to get you a great deal
Company replied
Kevin in the Cumbernauld store was very friendly, and very efficient . Very good service, happy customer. Thank you
Company replied
We had a fantastic experience with Kim in the Cumbernauld branch this afternoon! My partner needed his mobile number to be transferred from another sim and for his phone to be upgraded,and she took ex... See more
Company replied
Company details
About Three UK - 3Store Cumbernauld
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 10, Antonine Shopping Centre, Tryst Road, G67 1JW, Cumbernauld, North, United Kingdom
- 01236725822
4.8
Excellent
52 reviews
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Kevin in the Cumbernauld store was very…
Kevin in the Cumbernauld store was very friendly, and very efficient .
Very good service, happy customer. Thank you
May 11, 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hi there, great to know Kevin at our Cumbernauld store created such a welcoming experience and handled everything with ease, leaving you feeling really pleased. -Kishan
Great service
May 10, 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Heather, we’re really glad to hear you received such great service. Thank you for taking a moment to share your feedback. -Manavata
Aiden and Sarah were very helpful and…
Aiden and Sarah were very helpful and made our experience great.
May 9, 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hi Carrie, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from Aiden and Sarah. 😇 -Prabhjeet
Quick and friendly service from Kevin
Quick and friendly service from Kevin. Great deal given and happy with new purchase
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Absolutely love hearing this ✨ Kirsty, We’re delighted Kevin brought such brisk, welcoming support and helped you walk away happy with your new purchase. Here’s to more great moments ahead 💛 -Arvind
3 upgrade
I've been with 3 for more years than I can remember would never go anywhere else the staff in cumbernauld store are so friendly and do their best to get you a great deal
April 28, 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hi Graham! It is a pleasure to have such a longstanding member of the Three family with us. Our Cumbernauld team clearly remains welcoming while ensuring you receive optimal value during your visit. -Kishan
Darren was a great help during our trip
April 25, 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hey Bethany, that’s brilliant! 🎉 We’re so glad Darren made everything go smoothly for you. 😊 -Maryalex
Kevin has given me a very good…
Kevin has given me a very good experience, very helpful and answered all my questions.
April 24, 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
That’s brilliant, Anne! 🎉 We love hearing that Kevin made everything smooth and easy for you. Thank you for this feedback! -Veronica
Kevin was fantastic
Kevin was fantastic, leaving the store with what I wanted and information that I asked for. Highly recommend a visit to this store.
April 21, 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hi Stephen, thanks for taking the time to share your experience 😊 It’s great to hear your visit went smoothly and that Kevin helped you leave with exactly what you needed. -Shivam
Great experince with Kevin
Great experince with Kevin, staff are lovely always get great service in store.
April 20, 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Thank you for sharing your feedback, Rhonda! We’re thrilled to hear you had such a positive visit and that Kevin and the team made your experience enjoyable. -Afaq
Reply from Three UK - 3Store Cumbernauld
Wow, we absolutely love hearing this, Pamela! Thank you for the feedback. Enjoy the rest of your day. -Afaq
Darren was amazing today ,well informed…
Darren was amazing today ,well informed and happy with our new phone. Would definetley recommend.Been with 3 for many years and with helpful staff like Darren i will be for many more.
April 18, 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
We appreciate your feedback, Elissa. It’s wonderful Darren’s expertise helped with your new phone. Your loyalty inspires us to keep delivering attentive service every time. -Suhaas
Very beneficial
Very beneficial, very professional Kevin was very helpful.
April 11, 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Amazing, Michael! We’re glad to hear that Kevin provided a positive experience and was able to assist you. Your feedback means a lot to us. -Afaq
Easy to arrange new contract
April 9, 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Deal sealed, excitement everywhere! Poacher, your happiness makes our day! -Ashifa
Cumbernauld staff was fantastic,got my…
Cumbernauld staff was fantastic,got my phone working as it died,but we decided a new one was needed,fabulous service
March 26, 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hi Barbara, we're thrilled to hear that our Cumbernauld team made your day 🎉! Thank you for the amazing review. -Neha
Reply from Three UK - 3Store Cumbernauld
Alexander, your delight is our joy! Thank you for sharing your kind words and dropping a 5 ⭐. What a joy it was to serve you at Cumbernauld! -Ashifa
Darren was a great help and got me set…
Darren was a great help and got me set up with exactly what I asked for.
March 14, 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
We’re so happy that Darren took the time to understand your needs and support you with everything, Seylina. 🌟 Thank you for your wonderful support :) -Ayesha
Very helpful
March 14, 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Thank you for the feedback, Ziqyia! We’re so pleased the service made a positive difference for you. 😊 -Veronica
Darren was very knowledgeable
Darren was very knowledgeable, he listened to my issues and managed to give me an excellent deal. Lovely young man and a credit to your store. I look forward to dealing with him again in the future
March 13, 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hello, Sean. We’re delighted to hear that Darren provided you with such knowledgeable and attentive service, and that he was able to secure an excellent deal for you. We hope you have a wonderful day! 😊 -Prabhjeet
Wasn't intending to upgrade phone
Wasn't intending to update my phone, given the costs etc.
After a couple of minutes discussing various phone options (bells and whistles) with the Customer Avisor Darren, recognised there was no point in delaying.
There was no pressure no hardsell etc.
Would recommend this store, and this member of staff to look after our phone needs.
Many thanks.
March 10, 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hi Martin, it’s brilliant that Darren could help you find the right device at your own pace. We’re glad he made the decision easy by focusing on what mattered most to you. We really appreciate the recommendation and thanks for trusting us with your upgrade! -Kishan
Dealt with Kevin got what I asked for.
Dealt with Kevin got what I asked for.
March 1, 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Great to hear this! 😊 Kevin made sure you got exactly what you needed. 👍 -Veronica
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