The customer advisor Zamir was very helpful
Company replied
Location
Switch locationUnit 42, Princess of Wales Precinct, WF13 1NH Dewsbury, Midlands, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Zamir gave a very professional service and spent a great deal of time in store with me clearly explaining all options for new contract phone and broadband deals...saving money in the process. Hi... See more
Company replied
nothing much to say, great overall
Company replied
Zamir helped with sim replacement & mentioned the home broadband which I will consider when my current Sky contract expires.
Company replied
Company details
About Three UK - 3Store Dewsbury
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 42, Princess of Wales Precinct, WF13 1NH, Dewsbury, Midlands, United Kingdom
- 01924438568
4.9
Excellent
234 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thanks Kent from Dewsbury help me…
Thanks Kent from Dewsbury help me transferred everything from my old phone to my new one.
August 25, 2026
Unprompted review
Reply from Three UK - 3Store Dewsbury
Thanks so much, Laura! 🎉 We’re delighted that Kent was able to help you exactly the way you needed. Wishing you a wonderful day! ☺️
Amazingly helpful and had all the time…
Amazingly helpful and had all the time in the world for myself and my mum. We had several issues that he spent sorting out. Very helpful and very kind
August 23, 2026
Unprompted review
Reply from Three UK - 3Store Dewsbury
Love this, Jayne 💫 We're delighted that such dedicated care and kindness shone through while taking the time to get everything sorted for both you and your mum 💙
- Three Social Media Team
Zamir was very helpful with setting my…
Zamir was very helpful with setting my phone up.
August 23, 2026
Unprompted review
Reply from Three UK - 3Store Dewsbury
Hi Allan, we're so glad Zamir made your device setup quick and easy! Thank you for your kind review! - Three Social Media Team
Zamir helped with sim replacement &…
Zamir helped with sim replacement & mentioned the home broadband which I will consider when my current Sky contract expires.
August 23, 2026
Unprompted review
Reply from Three UK - 3Store Dewsbury
Hey there! Thank you so much for ⭐⭐⭐⭐⭐ review about Zamir! Hope you have a wonderful day 🙂 — Three Social Media Team
Zamir helped me with my roaming query &…
Zamir helped me with my roaming query & explained all cost/charges clearly.
August 22, 2026
Unprompted review
Reply from Three UK - 3Store Dewsbury
That's impressive, Raza 🎯 Fantastic to know Zamir's expertise brought clarity and confidence while helping with your roaming query 💙
- Three Social Media Team
Zamir was a great help and friendly…
Zamir was a great help and friendly guy, great service
August 22, 2026
Unprompted review
Reply from Three UK - 3Store Dewsbury
Love this, Dean! This is exactly what Zamir strive for, making you feel valued and happy. Wishing you an amazing day ahead! ☺️ — Three Social Media Team
Zamir helped me with my upgrade
Zamir helped me with my upgrade, was very patient & explained everything.
August 22, 2026
Unprompted review
Reply from Three UK - 3Store Dewsbury
Hello Ishtiaq, we're delighted Zamir could help you with your upgrade and provide such a positive experience. - Three Social Media Team
Imran was amazing fixed my three app
August 19, 2026
Unprompted review
Reply from Three UK - 3Store Dewsbury
Thanks so much for your review, Carol. We’re delighted Imran was able to get everything working smoothly for you.- Three Social Media Team
Thanks Kent from dewsbury .5Star aervice
August 18, 2026
Unprompted review
Reply from Three UK - 3Store Dewsbury
Thank you for sharing this amazing 5⭐ review, Michael. We’re pleased Kent provided the support you needed at the Dewsbury store.
— Three Social Media Team
Brilliant experience this morning with…
Brilliant experience this morning with Kent, what I thought was going to be a problem he resolved quickly and efficiently.
Thank you Kent
August 18, 2026
Unprompted review
Reply from Three UK - 3Store Dewsbury
Hey Sandra, we’re so glad to hear that Kent was supportive and made everything easy for you. Thank you for the fantastic 5⭐ review! – Three Social Media Team
Always fantastic service from imran &…
Always fantastic service from imran & jade , thank you very much for sorting everything out, thanks
August 17, 2026
Unprompted review
Reply from Three UK - 3Store Dewsbury
Thanks for sharing! 🎉 Imran and Jade always do an amazing job, and we’re so glad they sorted everything out for you today. ☺️ — Three Social Media Team
Zamir was very helpful & patient
Zamir was very helpful & patient. Set up my broadband router so i would not need to when i grt home & just plug in.
August 16, 2026
Unprompted review
Reply from Three UK - 3Store Dewsbury
That’s brilliant! We’re super happy to hear that Zamir gave you all the support you needed. We truly appreciate your feedback! 😊
– Three Social Media Team
Zamir was fab
Zamir was fab, explained it clearly, step by step, how to do the phone change (sim card), and explained the router too, top man, great service!! .....
August 16, 2026
Unprompted review
Reply from Three UK - 3Store Dewsbury
That’s fantastic, John! We’re so glad Zamir was able to provide the support you needed. Thank you so much for the 5⭐ review!
– Three Social Media Team
Zamir was very helpful
August 15, 2026
Unprompted review
Reply from Three UK - 3Store Dewsbury
Thank you, Ozioma! We're glad that Zamir made your experience excellent. We truly appreciate your support. 😊 - Three Social Media Team
It was really nice and i was able to…
It was really nice and i was able to get my broadband setup easily
August 15, 2026
Unprompted review
Reply from Three UK - 3Store Dewsbury
Hi Obinna, thanks for the glowing 5⭐ love. We are glad to know that you have been delivered exceptional assistance with your broadband setup without any hassle.
– Three Social Media Team
Reply from Three UK - 3Store Dewsbury
Thank you for your kind words, Sharon! We’re thrilled to know Imran made such a strong impression. 🌟 – Three Social Media Team
Zamir helped me witha billing query &…
Zamir helped me witha billing query & explained it very well.
August 15, 2026
Unprompted review
Reply from Three UK - 3Store Dewsbury
Hey, Rukhsana. It's excellent to hear that Zamir cleared up your billing query so effectively and explained everything clearly. 😇 - Three Social Media Team
Reply from Three UK - 3Store Dewsbury
Hey Zaffer, that’s brilliant! 🎉 We’re so glad Imran made everything go smoothly for you. 😊-Three Social Media Team
Imran has been very helpful to me and…
Imran has been very helpful to me and my wife since we started here in UK 2 years ++ months ago. Give the guy a raise pls.
August 14, 2026
Unprompted review
Reply from Three UK - 3Store Dewsbury
Hi there, thanks for sharing your experience 🌟 Great to hear Imran has been consistently helpful throughout your time in the UK. – Three Social Media Team
Mohib was very helpful
Mohib was very helpful, set up my new phone for me
August 10, 2026
Unprompted review
Reply from Three UK - 3Store Dewsbury
That’s brilliant 🌟 Robert, we're delighted Mohib got your new phone set up and ready from the outset 💙
- Three Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.