Ashley & Mehdi were amazing they really took their time to help me with my phone and watch and then set everything up for me
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had a great experience being served by Ashley and Kimberley. They were both extremely professional, approachable, and knowledgeable throughout my visit. They took the time to carefully listen to... See more
Company replied
Urveesha from Three was very helpful in solving my enquiry. She is courtious very eager to help. She spoke to customer services on my behalf with such energy. She went the extra mile to assist me.
Company replied
Ashley was a the best advisor. Very friendly. This was a gift and helped with accessories. Honestly the people advisor Ashley and the people in the store super friendly.
Company replied
Company details
About Three UK - 3Store Edgware
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
6A Broadwalk Shopping Centre, HA8 7BD, Edgware, London, United Kingdom
- 02089523307
4.9
Excellent
155 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had such a great experience in store
I had such a great experience in store, i have been served by Mehdi and i have purchased a new device and the service is highly recommended
January 26, 2026
Unprompted review
Reply from Three UK - 3Store Edgware
Hi Babu, thank you for taking the time to share your experience. We’re glad to know that Mehdi at the store gave you the support you needed and helped you get the best deal. -Neha
Thank you Shahid!
Shahid was very kind helpful for me and my mum. He secured us a great offer and made the experience very enjoyable.
January 25, 2026
Unprompted review
Reply from Three UK - 3Store Edgware
Aww, that’s so sweet of Shahid! We’re happy he was able to find you the perfect offer and that you loved it. Wishing you the very best ahead, Drilon 🤗 -Ayesha
Unarmed was amzing
January 22, 2026
Unprompted review
Reply from Three UK - 3Store Edgware
Hi, Aibo. We're so happy to know that you had a great experience with us. Thank you for taking the time to share this lovely feedback. ☺️ -Prabhjeet
Reply from Three UK - 3Store Edgware
Hi Warsame, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
I was helped out by Ana and she…
I was helped out by Ana and she provided a pleasant experience and explained everything necessary
January 18, 2026
Unprompted review
Reply from Three UK - 3Store Edgware
Your kind words truly inspire us 🌼 A huge shoutout to Ana for delivering such clarity and care. Thank you for sharing your experience, Ahmad 😊 -Arvind
Had a great experience Ashley was…
Had a great experience Ashley was amazing
January 14, 2026
Unprompted review
Reply from Three UK - 3Store Edgware
Hey Susan! We appreciate you sharing your experience. We’re so glad Ashley provided you with outstanding support. Wishing you an amazing day! ☺️ -Veronica
I was served my Anda and she was super…
I was served my Anda and she was super nice and approachable. Super friendly.
January 14, 2026
Unprompted review
Reply from Three UK - 3Store Edgware
We’re so glad to know, Ali, that Anda made your experience warm and welcoming. That’s the kind of friendly service we love to provide. Here’s to more great experiences together! 🥰 -Ayesha
Reply from Three UK - 3Store Edgware
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Anda did an amazing contract for me and…
Anda did an amazing contract for me and my family! I really appreciate
January 10, 2026
Unprompted review
Reply from Three UK - 3Store Edgware
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Anda and the manager were really good
January 7, 2026
Unprompted review
Reply from Three UK - 3Store Edgware
Hi Sarah, your 5 ⭐ review truly made our day. We're thrilled Anda and the team created such a positive experience for you. Enjoy your day 😊 -Arvind
The service was very successful and…
The service was very successful and efficient, I felt comfortable and got exactly what I want.
January 5, 2026
Unprompted review
Reply from Three UK - 3Store Edgware
Thanks for your 5 ⭐ review, Afua, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us 🎊. -Michael
Anda served me she was super helpful…
Anda served me she was super helpful and friendly. Super quick too
January 4, 2026
Unprompted review
Reply from Three UK - 3Store Edgware
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Had an amazing experience in store…
Had an amazing experience in store great customer service
January 4, 2026
Unprompted review
Reply from Three UK - 3Store Edgware
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
I was helped by Ana and she helped me…
I was helped by Ana and she helped me resolve my issue.
January 3, 2026
Unprompted review
Reply from Three UK - 3Store Edgware
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
I was served by Anda
I was served by Anda. The deal she gave me was amazing and the experience was very smooth
January 3, 2026
Unprompted review
Reply from Three UK - 3Store Edgware
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Thank you very much to Umar and it did…
Thank you very much to Umar and it did the best job he could for me. Very kind and helpful with incredible customer service skills
January 3, 2026
Unprompted review
Reply from Three UK - 3Store Edgware
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Reply from Three UK - 3Store Edgware
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Ana and Mehdi were superb and looked…
Ana and Mehdi were superb and looked after me as true professionals.
December 20, 2025
Unprompted review
Reply from Three UK - 3Store Edgware
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Good customer service
Good customer service! Ashley and Ana helped me with my phone
December 20, 2025
Unprompted review
Reply from Three UK - 3Store Edgware
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Excellent service
Excellent service. Matteo, anda and Kim were very helpful. I’m very happy with the service provided
December 19, 2025
Unprompted review
Reply from Three UK - 3Store Edgware
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.