Ashley & Mehdi were amazing they really took their time to help me with my phone and watch and then set everything up for me
Company replied
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I had a great experience being served by Ashley and Kimberley. They were both extremely professional, approachable, and knowledgeable throughout my visit. They took the time to carefully listen to... See more
Company replied
Urveesha from Three was very helpful in solving my enquiry. She is courtious very eager to help. She spoke to customer services on my behalf with such energy. She went the extra mile to assist me.
Company replied
Ashley was a the best advisor. Very friendly. This was a gift and helped with accessories. Honestly the people advisor Ashley and the people in the store super friendly.
Company replied
Company details
About Three UK - 3Store Edgware
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
6A Broadwalk Shopping Centre, HA8 7BD, Edgware, London, United Kingdom
- 02089523307
4.9
Excellent
155 reviews
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Reply from Three UK - 3Store Edgware
Hi Laura, thanks for getting in touch with us about this, we’re so happy to hear this has been your experience, we’ll certainly pass your feedback on! -John
Bad company to deal with
This company has been so bad to my wife as they took advantage of my wifes language barrier and when she went to cancel the contract at the branch Edgware (north London). The staff at that branch abused their power as they opened a new phone contract without my wife’s knowledge therefore she kept getting charged without her will. We have been fighting three for two years now despite the fact that we paid the bill in full they still gave her a bad credit report that is now affecting us in getting a mortgage. People please be aware because they are not based in the Uk they are based in India and no one will help when you contact them to sort out this matter. They pass you from people to people and they don’t understand the frustration and damaged this company have caused our family. We are very honest people, we pay our way in life and we would never dismiss such a big problem and how this got so far, it has created so much stress and has affected our lives. We will never ever go with three and we would never recommend this company to our family and friends.
June 6, 2025
Unprompted review
Reply from Three UK - 3Store Edgware
Hi there, we're so sad to hear this has been happening, we'd like the opportunity to discuss this further, so we can do that, please get in touch with us on our customer care team and request this to be escalated for a deeper investigation, you can reach the team here: https://bit.ly/3C43TKN -John
Reply from Three UK - 3Store Edgware
Hey Rodica, thanks for letting us know about your experience and leaving a lovely 5 ⭐ review today. Great to hear about Anda and we're sure they'll love reading this too! -Danni
she was very helpful with all interest
she was very helpful with all interest, she is wonderful in dealing.
October 3, 2025
Unprompted review
Reply from Three UK - 3Store Edgware
Thanks for the 5⭐ review, Moayed. We really do appreciate this! -Jade
The employee were very hapy to help
The employee were very hapy to help
Anda
October 2, 2025
Unprompted review
Reply from Three UK - 3Store Edgware
Thanks for the 5⭐ review, Adela, and well done to Anda 🎉 -Jade
Reply from Three UK - 3Store Edgware
Thanks for the 5⭐ review, Yorgu, and well done to Denisa 🎉 -Jade
Great customer experience
Great customer experience. I will recommend 10/10.
October 2, 2025
Unprompted review
Reply from Three UK - 3Store Edgware
This is what we like to hear, Ab 🎉 -Jade
I have been to three in Edgware and…
I have been to three in Edgware and Denisa the customer service assistant Denisa was must helpful with my sim query
October 2, 2025
Unprompted review
Reply from Three UK - 3Store Edgware
Thanks for the 5⭐ review, Silviu. Well done Denisa 🎉 -Jade
Matteo & Medi
I was assisted by Matteo & Medi today, very professional and helpful with great customer service
October 1, 2025
Unprompted review
Reply from Three UK - 3Store Edgware
Fantastic review, Jordan 😊 Well done Matteo & Medi 🎉 -Jade
Shahid
I was served by Shahid who assisted me with my top up and data pack he took his time and was very helpful explaining the different plans in detail. Thank you Shahid!
October 1, 2025
Unprompted review
Reply from Three UK - 3Store Edgware
Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service from Shahid. We appreciate you taking the time to share this with us, and hope that his advice has helped you with top-ups and data packs during future purchases :) -Michael
this company is the worse to have…
this company is the worse to have service with. i wish i could give them score of 0 but still they are shit. the take out of the direct debit to charge you extra without informing you and also service doesnt work certain area which makes even shit
August 27, 2025
Unprompted review
Reply from Three UK - 3Store Edgware
We're sorry to hear that you feel let down with the service you have received from us, Abdi.
We do send a notification advising your bill is ready to view before your direct debit payment is taken. Did you reach out to dispute your bill amount with us?
Sadly we are unable to support you from this platform, but please do reach out to discuss this further with the team here: https://bit.ly/3q3xZ0c -Jade
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