Three UK - 3Store Feltham Reviews 

79
TrustScore 5 out of 5

4.9

140, The Centre, Feltham, Middlesex, TW13 4BS Feltham, London, GB


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Rated 5 out of 5 stars

Junaid was very helpful and made our upgrade very easy. He explained every step of the way and checked we were happy before going ahead. Many thanks indeed.

Company replied

Rated 5 out of 5 stars

Simran gave us the quick assistance and very patient in explaining the plans and rewards . Definitely 5 stars Thank you

Company replied

Rated 5 out of 5 stars

Will was amazing? He helped us massively with new iPhone upgrade to my grandpa. Lovely customer service and he has been patient with us as my grandpa is international and had to translate all bits to... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Feltham

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 140, The Centre, Feltham, Middlesex, TW13 4BS, Feltham, London, United Kingdom

  • 02088905882

4.9

Excellent

TrustScore 5 out of 5

79 reviews

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4.9

All reviews

(79)

32,489 reviews in the last 12 months

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Rated 5 out of 5 stars

Junaid was very helpful and made our…

Junaid was very helpful and made our upgrade very easy. He explained every step of the way and checked we were happy before going ahead. Many thanks indeed.

August 27, 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Big shoutout to Junaid for turning customer service into a full on positive experience. Your feedback means a lot! ☺️ - Three Social Media Team

Rated 5 out of 5 stars

My experience was so great

My experience was so great . Mr Junaid assisted me well . He is soft spoken and he got me best deal . I am glad I got assisted by him . Thankyou so much .

August 25, 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Thanks for this fantastic 5⭐ review, Janvi! We’re thrilled to hear Mr Junaid provided excellent support. - Three Social Media Team

Rated 5 out of 5 stars

Simran gave us the quick assistance…

Simran gave us the quick assistance and very patient in explaining the plans and rewards . Definitely 5 stars
Thank you

August 25, 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Thank you for the lovely feedback, Shiva! We're thrilled that Simran's kindness and efficiency helped make your experience a positive one. 🙌 – Three Social Media Team

Rated 5 out of 5 stars

Great customer service

Very good customer service from Junaid

August 18, 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

We’re delighted that Junaid provided service that reflects the level of care we strive for every day. Your feedback means a lot, Alexander. 😊 – Three Social Media Team

Rated 5 out of 5 stars

Had a lovely visit here today with…

Had a lovely visit here today with Junaid! He helped set my daughter up with a new sim for here phone. He also assisted with managing my hone broadband as well. Very pleasant and helpful! Knew exactly what to do. Thank you!

August 5, 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Hello there, thank you so much for sharing this wonderful 5 star review. We’re thrilled to hear Junaid made your visit so smooth and supported both you and your daughter with exactly what you needed.
Three Social Media Team

Rated 5 out of 5 stars

Shayne was extremely helpful today and…

Shayne was extremely helpful today and I'm very Happy with the service that I received

August 4, 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Your shout-out is WOW 🎯 Henry. It's fantastic to know Shayne's knowledge and attentive support left you feeling so pleased 💙

- Three Social Media Team

Rated 5 out of 5 stars

I got 2 numbers and Junaid helped me

I got 2 numbers and Junaid helped me. It was quick and easy. Great work. Thank you

August 1, 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Hey Shan, we’re really glad Junaid made setting up your two numbers smooth and straightforward. Thank you for sharing your experience. 😊
-Three Social Media Team.

Rated 5 out of 5 stars

Excellent customer service Mr

Excellent customer service Mr. Junaid

July 25, 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Thank you for your lovely feedback, Chatan! We’re so glad Junaid provided such outstanding support. 😊 – Three Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service, very good served by simran rayit

July 12, 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Hello Rodrigo, we’re glad to hear Simran gave you such attentive support. Thank you for sharing your experience. – Three Social Media Team

Rated 5 out of 5 stars

Junaid checked all my accounts and…

Junaid checked all my accounts and found me the best deal. Would recommend visiting feltham as they provide brilliant service

July 11, 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Hi Bianco, thanks for the glowing 5⭐ feedback. We’re delighted to hear Junaid helped you secure a deal that suited your needs and that our Feltham team provided an exceptional experience. Your recommendation means a lot to us.
— Three Social Media Team

Rated 5 out of 5 stars

Amazing customer service

Junaid was very helpful and delivered amazing customer service!

July 7, 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Love this, Zuhra 💫 We’re delighted Junaid delivered such top‑tier support and stellar service 🌟

- Three Social Media Team

Rated 5 out of 5 stars

I have came to three shop on feltham

I have came to three shop on feltham . Junaid has help to get some good plan because I am facing an issue with Internet he help to good package . He is good 👍 at his work he so polite and good while talking with me .

July 6, 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Hey Mohammad, thank you for sharing your experience at our Feltham store. We’re really pleased to hear that Junaid was able to guide you to a plan that better suits your needs. 🥰 Three Social Media Team

Rated 5 out of 5 stars

The polite gesture and welcoming smile.

The polite gesture and welcoming smile.

I enjoyed the service rendered by Junaid.

Bless him not only him but the whole team here in Feltham.

June 22, 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Hi Adefunke, it’s wonderful to hear Junaid greeted you so warmly. We appreciate your kind words. -Suhaas

Rated 5 out of 5 stars

He made me happy and saved my money…

He made me happy and saved my money shayan

June 19, 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Hi Geeta. Thank you so much for the feedback. We are delighted to hear that you had such a positive experience and that Shayan was able to look after you so well. -Shivam

Rated 5 out of 5 stars

Junaid makes my experience amazing…

Junaid makes my experience amazing happy very helpful!

June 13, 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Thanks for this fantastic review, Lily! We’re thrilled to hear Junaid provided excellent support. ✨ -Neha

Rated 5 out of 5 stars

Thank to Junaid to me set up a new plan…

Thank to Junaid to me set up a new plan after I moved to UK, Thanks so much

June 13, 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Wow! 🎉 Amazing, Ramesh! It’s great to know that Junaid was super helpful to you. Thank you so much for sharing this, we’re always happy to help! 😄 -Kashish

Rated 5 out of 5 stars

Colin is the best

Colin is the best, everything was simple, a great conversation and a great experience

June 12, 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

That’s fantastic, Kofi! It feels amazing to know Colin was able to sort everything and make the experience smooth. Thank you for taking the time to leave an incredible 5⭐ review! -Neha

Rated 5 out of 5 stars

This was a wonderful experience Junaid…

This was a wonderful experience Junaid in the Feltham branch was very helpful with all my inquiries and patient as well
I will definitely keep coming back

June 11, 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Hi Nantongo, a flawlessly patient and attentive experience was delivered by Junaid at the Feltham branch to answer every question thoroughly, and we look forward to welcoming you back for future visits. -Kishan

Rated 5 out of 5 stars

No issues and everything was quick

No issues and everything was quick.
Junaid

June 10, 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Hello Bijay! Thank you for sharing your feedback. It is wonderful to hear that Junaid handled everything so efficiently, ensuring a seamless and swift process for you. -Kishan

Rated 5 out of 5 stars

Great service

Great service by Junaid

June 8, 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Hi Priya, we are thrilled to hear that Junaid took such great care of you. Providing a fantastic experience and top-notch support is exactly what we aim for. -Shivam

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