Three UK - 3Store Feltham Reviews 59

TrustScore 5 out of 5

4.8

140, The Centre, Feltham, Middlesex, TW13 4BS Feltham, London, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Junaid has been extremely helpful and prompt with his service. He helped me purchase the phone that ticked all the boxes I needed, as budget, storage, and some particular phone features. I am ve... See more

Company replied

Rated 5 out of 5 stars

Will was amazing? He helped us massively with new iPhone upgrade to my grandpa. Lovely customer service and he has been patient with us as my grandpa is international and had to translate all bits to... See more

Company replied

Rated 5 out of 5 stars

Shayan was very helpful sorting out my contracts with my tablets and my phone sim cards. Very easy to understand and patient with us

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Feltham

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 140, The Centre, Feltham, Middlesex, TW13 4BS, Feltham, London, United Kingdom

  • 02088905882

4.8

Excellent

TrustScore 5 out of 5

59 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Junaid is very humble personality

Junaid is very humble personality. Good communication. Good deal.
Thank you.

May 19, 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Thank you for the 5⭐ review, Zayn! We truly appreciate you sharing your experience. It’s wonderful to hear that Junaid provided you with outstanding care. -Neha

Rated 5 out of 5 stars

Today Junaid helped me to save money…

Today Junaid helped me to save money and upgrade, thanks so much for the help and advice

May 14, 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Thanks for the feedback, Abdul. We’re pleased Junaid could guide you through your upgrade and help you save. 🥰⭐ -Ayesha

Rated 5 out of 5 stars

Junaid helped upgrade my handset and…

Junaid helped upgrade my handset and found me a great deal. Would recommend the feltham branch to everyone

May 12, 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Thank you for sharing this feedback, Ghouse! We’re glad Junaid made the upgrade process smooth and easy for you at our Feltham store. 😊 -Veronica

Rated 5 out of 5 stars

I had a really great experience

I had a really great experience, Junaid was a class act

May 11, 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Hey Thomas, thanks for sharing! Junaid's politeness and support made things better for you. That’s the kind of care we love to see. 🌻 -Ayesha

Rated 5 out of 5 stars

Very good service

Shayan was very helpful sorting out my contracts with my tablets and my phone sim cards. Very easy to understand and patient with us

May 9, 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Hi Christiane, we’re delighted that Shayan provided such clear guidance and dedicated the time needed to manage your various accounts. Thank you for sharing your positive experience with our team! -Kishan

Rated 5 out of 5 stars

Very good customer service

Very good customer service, very helpful and also saved us money

May 2, 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Hey Alice, your joy is our biggest win. We’re grateful for your kind words and the wonderful 5 ⭐! -Ashifa

Rated 5 out of 5 stars

Junaid was extremely helpful and…

Junaid was extremely helpful and answered all my questions and helped me with everything
Great service!

April 27, 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Hi Verginia. We are glad Junaid looked after you so well and made sure you had the right information. It is brilliant to hear you had such a top experience with us. -Kishan

Rated 5 out of 5 stars

The CSR Junaid solves me the problem…

The CSR Junaid solves me the problem nicely and promptly.

April 18, 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

We appreciate your feedback, Yiu Lung. It’s wonderful to hear Junaid provided attentive support and resolved things quickly. -Suhaas

Rated 5 out of 5 stars

Very good service

Very good service, very helpful with Junair

April 11, 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Sophie, it’s wonderful to hear your visit went so well. Knowing that Junair offered the support you needed and made the experience smooth really means a lot. -Manavata

Rated 5 out of 5 stars

Very gud service by Simran & Junaid

April 8, 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Thanks so much for taking the time to share this lovely review, Bushra. We’re glad to hear Simran and Junaid gave you such a smooth and friendly experience. Wishing you a fantastic day! 🎉 -Neha

Rated 5 out of 5 stars

Junaid was very helpful and helped me…

Junaid was very helpful and helped me to switch to Three Network, amazing service

April 2, 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Hi Sanu, thank you for sharing your experience 🎯 Delighted to hear Junaid made the switch easy and ensured everything was sorted smoothly. Here’s to more great experiences ahead 💙 -Arvind

Rated 5 out of 5 stars

Junaid was very helpful and really great love the service he provided

Junaid was very helpful and really attentive he gave us a really good service and explained everything to us thank you very much junaid❤️

April 2, 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Thank you, Dhaniram! 💫 We’re delighted to hear Junaid made your visit smooth and enjoyable with his patience and support. We can’t wait to welcome you back again! 🥰 -Kashish

Rated 5 out of 5 stars

Good service

Good service by Simran rayit

March 25, 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Hi Osarobo, thanks for the review. It’s good to hear that you received such helpful service from Simran Rayit. We really appreciate you taking the time to share your feedback with us. -Kishan

Rated 5 out of 5 stars

Amazing experience

Shayan really helped us with our home broadband and it will be amazing to continue our business with him soon. The three plus app is also amazing

March 22, 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Hello, Paul. It’s fantastic to hear how much Shayan’s support has meant to you. Knowing he was able to get your home broadband running smoothly and that you’re excited to continue working with him is wonderful feedback. 😇 -Prabhjeet

Rated 5 out of 5 stars

Junaid has been extremely helpful and…

Junaid has been extremely helpful and prompt with his service. He helped me purchase the phone that ticked all the boxes I needed, as budget, storage, and some particular phone features.

I am very happy with my purchase and the customer service assistance.

Thank you.

March 4, 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Hi Alexa, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Excilent

Excellent ,I was replay happy with Junaid

March 7, 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Thanks for this fantastic review, Dblohorung! We’re thrilled to hear Junaid provided excellent support. Wishing you a fantastic day 🎉 -Neha

Rated 5 out of 5 stars

i came in to buy a simcard contract and…

i came in to buy a simcard contract and simran r was very helpful. Thank you for looking after me

March 6, 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Hi Dhan, we’re pleased Simran provided helpful guidance throughout your visit. Your feedback means a lot to us. -Suhaas

Rated 5 out of 5 stars

Amazing customer service

I was served by Will today. Very helpful, professional and friendly. Very nice experience for me today. Ania

March 5, 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Superb, Anna! We love hearing that Will was able to help you patiently and quickly. Thanks for spreading the positivity! ✨ -Ayesha

Rated 5 out of 5 stars

I visited this store to get help to log…

I visited this store to get help to log into my three app and emails.
The lady Simraan R was very helpful and helped me log in. She was very patient and understanding
Thank you

March 4, 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Adolfo, such a lovely 5⭐ rating! It makes us so happy to know Simraan was able to assist you with everything you needed. Wishing you all the best ahead. -Ayesha

Rated 5 out of 5 stars

10/10 Experience

Shayan was very helpful with phone purchase. Very funny jokes and friendly experience. Helped me to get the best price for my phone.

March 3, 2026
Unprompted review
Three UK - 3Store Feltham logo

Reply from Three UK - 3Store Feltham

Devi! Thanks for this fantastic 5⭐ review, We’re so glad Shayan helped you with your phone purchase and kept the whole experience fun and friendly. -Ayesha

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look