The staff in particular Kelly were very helpful indeed. She tried to work out why the 5G hub was not connecting to my phone. After changing the sim she brought a new hub which did connect to my phone... See more
Company replied
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We we served by Craig and he was very knowledgeable and informative.He put together a good mobile and broadband package for me at a very good price per month.Very polite and a pleasure to do business... See more
Company replied
Came into store about upgrading my sun and Ryan helped me through the process and made everything very clear.
Company replied
Interactive with my son and saved a good amount of money
Company replied
Company details
About Three UK - 3Store Grantham
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 36 Issac Newton Centre, NG31 6EE, Grantham, Midlands, United Kingdom
- 01476575666
4.9
Excellent
158 reviews
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Chris was very helpful getting me the…
Chris was very helpful getting me the best deal for my work phone. He was very helpful. Would recommend
January 21, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
We appreciate your feedback, Chesney. It’s wonderful to hear Chris supported you in finding a deal that suited your needs. -Shivam
REVIEW GRANTHAM
The staff go out of their way to be helpful and informative. Nothing is too much trouble and I've come away very much more informed about my new phone than when I went in.
January 20, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Nothing makes us happier than knowing our customers leave feeling confident with the service our staff has provided. Annie, thank you for trusting us with your new phone journey! ✨ -Ayesha
Very helpful and great service
Went in store today Ryan was very helpful and very polite.
Evan with a problem he manged to sort things out
Great customer service
January 19, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Hey Paul, this is what we love to hear! We’re so happy this is the service you received from Ryan, we’ll certainly be passing your feedback on. -John
Reply from Three UK - 3Store Grantham
Mandy ✨ We’re glad Chris could assist you, and that everything was handled with care 🤝 -Shivam
Spot on service
Chris was amazing sorted everything I needed. No stress. Saved me money. Cant ask for more
January 10, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Chris was absolutley amazing and…
Chris was absolutley amazing and helpful, explain everything clearly. He's doing his job perfect. From me for him more than 5 stars.
January 10, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Hi.
Thanks! Your review is really appreciated. -Pete
Chris was helpful and professional who…
Chris was helpful and professional who took his time to explain everything to both my daughter and self.
Thank you Danny
January 10, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Came into store with issue woth my…
Came into store with issue woth my internet Ryan was very understanding and helped me out great service.
January 9, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Hi.
Thanks! Your review is really appreciated. -Pete
Chris has been very helpful amazing…
Chris has been very helpful amazing customer service
January 8, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Thank you for your review, Charlotte 🎉 We’re delighted Chris gave you excellent support and made your experience smooth and positive 🎊 -Shivam
fab service
fab service
Chris in store was amazing very easy and helpful
January 7, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Thanks for your 5 ⭐ review, Jemma, and it's lovely to hear that you enjoyed great customer service. from Chris during your store visit. We appreciate you taking the time to share this with us 🎊. -Michael
Chris was excellent
Chris was excellent, really helped us choose the right deal for us.
January 6, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Hi Hugh, we’re thrilled Chris delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. -Neha
Everybody is always good and helpful
Everybody is always good and helpful. Jack the manager was great.
January 5, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Hello John, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Reply from Three UK - 3Store Grantham
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Chris was amazing and very helpful
Chris was amazing and very helpful, he explained everything perfect, clear and easy to understand for me. I'm so happy with his help. From me more than 5 stars.
December 31, 2025
Unprompted review
Reply from Three UK - 3Store Grantham
Hi Oliver! 🎉 We’re thrilled to hear that Chris provided such fantastic support for you. It’s brilliant to know he made every detail feel simple and straightforward, leaving you feeling so positive about the help you received. Thank you for the incredible 5 ⭐ review and for your kind words! -Kishan
Chris in the Grantham store was…
Chris in the Grantham store was absolutely amazing! He help me with sooo much in store today. With changing my network and my iPad deal. Thanks a lot Chris. Had an amazing time and you are very welcoming as well and patient.
December 30, 2025
Unprompted review
Reply from Three UK - 3Store Grantham
Hey Irene, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
My experience has been fantastic
My experience has been fantastic, Chris pell was great thank you
December 29, 2025
Unprompted review
Reply from Three UK - 3Store Grantham
Hello Sarah, we’re happy to hear that you had a great experience with us. Thank you so much for the 5⭐ review! -Neha
Easy to do and good customer service
Easy to do and good customer service
December 29, 2025
Unprompted review
Reply from Three UK - 3Store Grantham
We appreciate you taking the time to leave a 4* review. Thanks for your feedback and we’ll make sure this is passed back to the team. -John
Friendly and efficient service.
Chris provided a friendly service and was helpful with trying to solve our problem.
Also Chris managed to get us some money off our existing contract price.
He got to the point and was quick with sorting this out which was helpful.
December 29, 2025
Unprompted review
Reply from Three UK - 3Store Grantham
Hi Matt! 🎉 Your appreciation has absolutely brightened our day! It’s brilliant how Chris took such a direct and proactive approach to supporting your needs so quickly. We’re delighted that their expertise secured a more competitive price for you while making everything run smoothly. Thank you for these wonderful words! -Kishan
A great experience
Chris was knowledgeable, helpful and efficient.
December 29, 2025
Unprompted review
Reply from Three UK - 3Store Grantham
Eldred, thanks so much for the 5 star review. We're glad to hear that Chris was so helpful, and we're sure he'll be happy to see this feedback! -Neha
Reply from Three UK - 3Store Grantham
Hi Molly, we’re absolutely delighted to hear that Chris made your experience seamless and enjoyable. Thank you for sharing such a wonderful 5⭐ review! -Neha
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