Three UK - 3Store Greenock Reviews 

94
TrustScore 5 out of 5

4.9

50 Hamilton Way, Oakmall Shopping Centre, PA15 1RH Greenock, North, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Aidan and Stef offered me a great service. I originally went in to purchase a new phone. While I was there they looked at my accounts, of which turned out to be out of contract, they were able to give... See more

Company replied

Rated 5 out of 5 stars

Danielle - Greenock Branch - was so helpful, provided full and informed guidance. Presented as very knowledgeable and very warm customer service throughout. Delighted customer! Thank you.

Company replied

Rated 5 out of 5 stars

Danielle and Kyle are an absolute credit to the company and by far the best in the town. They are always so welcoming and make everything incredibly easy, stress free and get the best deals. Highly re... See more

Company replied

Rated 5 out of 5 stars

i have had meet danielle and stef to sort my lost sim they were amazing help full explaining evry thing nicly and respectful highly recommended

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Greenock

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 50 Hamilton Way, Oakmall Shopping Centre, PA15 1RH, Greenock, North, United Kingdom

  • 01475726709

4.9

Excellent

TrustScore 5 out of 5

94 reviews

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4.9

All reviews

(94)

30,969 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service & advice from…

Excellent service & advice from friendly & experienced staff when purchasing new phone

February 28, 2026
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

Edith! Thank you for taking a moment to share your experience. It’s great to hear that the team offered clear guidance and helped you choose your new phone with confidence. -Afaq

Rated 5 out of 5 stars

The team at the three store in Greenock…

The team at the three store in Greenock are wonderful credits to the company.

February 24, 2026
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

Thank you so much, Rhea! The team at our Greenock store will be over the moon to hear this. They’re truly wonderful, and we’re delighted they made such a great impression. 😊 -Ayesha

Rated 5 out of 5 stars

Courtney was exceptional with my query

Courtney was exceptional with my query. No issues for her and solved my problem with ease

February 24, 2026
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

Hi Peter 🌟 It’s wonderful to know Courtney provided such outstanding support and made resolving your issue feel effortless. -Shivam

Rated 5 out of 5 stars

It is reliable and consistent.

It is reliable and consistent.

February 24, 2026
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

Thank you, Rodney! We really appreciate your kind words. We’re glad to hear you find our service reliable and consistent, that’s exactly what we aim for every day. -Ayesha

Rated 5 out of 5 stars

Came in to get an upgrade on my sim…

Came in to get an upgrade on my sim only plan to a phone contract. Got everything Sorted in 20 minutes. Nicole was absolutely Fabulous.

February 21, 2026
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Rated 5 out of 5 stars

Excellent service

Excellent service, Danielle and Kyle were incredibly helpful and patient. Thankyou!

February 14, 2026
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

Hi Julie, thank you for taking the time to leave such a wonderful review! We’re so glad Danielle and Kyle could make your experience smooth and enjoyable. -Neha

Rated 5 out of 5 stars

Thanks to the team in store

Thanks to the team in store, Dani and Courtney for their help and sorting me out with my Broadband

February 14, 2026
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

Thanks so much for sharing this wonderful feedback, Kevin! We’re glad Dani, Courtney, and our store staff could give you clear advice. It’s great to hear your visit was so smooth and that your broadband was sorted so quickly for you. -Neha

Rated 5 out of 5 stars

New iphone

Has trouble with new iPhone & staff very helpful

February 11, 2026
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

Thank you for sharing this. It’s great to hear the team stepped in and made getting your new device up and running feel easy. Wishing you an amazing day ahead. -Afaq

Rated 5 out of 5 stars

Outstanding service provided by…

Outstanding service provided by Courtney and Kyle. Made me feel as ease from the moment I walked into store, saved me a fortune and got me more than I had hoped. So soo happy !

February 9, 2026
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

Yay, George 🎉 Your kind words and lovely 5⭐ truly inspire us. We're delighted to hear Courtney and Kyle gave you caring, supportive service and made your visit pleasant. Here's to many more happy moments with us 🥰 -Arvind

Rated 5 out of 5 stars

Helpful and understand lovely person…

Helpful and understand lovely person thanks Danielle

February 3, 2026
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

Hi Derek, your words truly spotlight Danielle's dedication 🚀 Feedback like this inspires us all. We value your effort in sharing this with us. -Arvind

Rated 5 out of 5 stars

Kyle and the team

Kyle and the team, great experience and deals. Very helpful, friendly and informative.
Been with 3 for many years and on my third phone with you.

January 29, 2026
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

Thank you for your wonderful review, Kenneth 🙌. We’re thrilled Kyle and the team provided great deals and support. We truly appreciate your loyalty over the years. -Shivam

Rated 5 out of 5 stars

Fab u lous

Just like to say a massive thanks to Kyle and his team having the patience and skills to help someone who is a dinasour !
Excellent in all areas

January 29, 2026
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

Hi Morag, it’s great to hear that Kyle and the rest of the group were able to help out. We’re glad they had the right expertise and took the time to get everything sorted for you. Thank you for the 5 ⭐ rating and for choosing us. -Kishan

Rated 5 out of 5 stars

Danielle was fantastic today in the…

Danielle was fantastic today in the Greenock store. I had made a mess of setting up my little girls phone this morning but Danielle sorted all out for me.

January 28, 2026
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

Nicole is very helpful and patient …

Nicole is very helpful and patient with customers like me who lack knowledge in negotiating my phone . Especially clear advice on roaming , which i had difficulty with.

January 27, 2026
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

Hi Tricia, it's fantastic to hear you received excellent support from Nicole. Thank you for taking the time to share your experience! -Suhaas

Rated 5 out of 5 stars

Thanks Danielle for helping me out with…

Thanks Danielle for helping me out with your excellent service. Highly recommended

January 24, 2026
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

Thanks for the awesome review! We’re overjoyed to hear that Danielle made your experience fabulous. We truly appreciate your support. 😊 -Prabhjeet

Rated 5 out of 5 stars

Great service

Happy with service provided by Courtney

January 22, 2026
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

We really appreciate your feedback, William! Knowing that Courtney was able to provide you with excellent service makes us proud of the work we do. Thank you for the 5⭐ review! -Ayesha

Rated 5 out of 5 stars

Outsanding service

Really happy with the attentitive and caring courtney. She helped me move from 02 without any issues. Happy with service

January 19, 2026
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

Hey Margaret! We’re thrilled that Courtney made the process easy and delivered outstanding care throughout. Thank you for choosing us and for sharing your feedback. 😊 -Prabhjeet

Rated 5 out of 5 stars

Outstanding service as always

Courtney and Kyle always provide world class service and are a credit to the company. No matter what the visit is to store they always sort it out with a warm reception and smiles on their faces. Best phone shop in the town.

January 19, 2026
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

Thank you so much, Edward 😊 Your 5 ⭐ review truly made our day. We're delighted to hear the positive impact Courtney and Kyle had during your visit. Wishing you a brilliant day 💙 -Arvind

Rated 5 out of 5 stars

Very fast and easy service

Very fast and easy service. Lovely being served by Danielle!

January 13, 2026
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

That’s amazing, Rochelle! We’re so glad Danielle was able to help you. Thanks for taking the time to share your experience. -Suhaas

Rated 5 out of 5 stars

Great service

Received great service from Danielle

January 13, 2026
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

Hey Shadowind! We appreciate you sharing your experience. We’re so glad Danielle provided you with outstanding support. Wishing you an amazing day! ☺️ -Kashish

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