Three UK - 3Store Holloway Road Reviews 

119
TrustScore 5 out of 5

4.9

458 Holloway Road, Holloway, N7 6HT London, London, GB


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Rated 4 out of 5 stars

Wasim was very helpful in securing contract with three. Anyone needing to find the best contract for your money then speak with Wasim.

Company replied

Rated 5 out of 5 stars

Jamil helped set up my tablet and laptop after another store turned me away. It's a headache carrying around a tablet and laptop for days to find somewhere to set it up. Amazing service and really fri... See more

Company replied

Rated 5 out of 5 stars

The staff member who assisted me today was excellent. She was efficient, professional, polite, friendly and very helpful throughout the whole process. She made my experience in the store very positive... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Holloway Road

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 458 Holloway Road, Holloway, N7 6HT, London, London, United Kingdom

  • 02072812676

4.9

Excellent

TrustScore 5 out of 5

119 reviews

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4.9

All reviews

(119)

32,489 reviews in the last 12 months

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Rated 5 out of 5 stars

Solution to my problem

I came in because I'm not really good with technology and I had some problems with my phone and the customer advisor Danny took his time to help me and also explained to me what do next time just incase it happens again he was really professional

May 9, 2026
Unprompted review
Three UK - 3Store Holloway Road logo

Reply from Three UK - 3Store Holloway Road

Amazing, Florence! 😊 It’s wonderful to hear how Danny’s support helped you feel confident and well guided. We really appreciate your feedback! -Samad

Rated 5 out of 5 stars

Jamil help with my bill thank you for…

Jamil help with my bill thank you for good service

May 1, 2026
Unprompted review
Three UK - 3Store Holloway Road logo

Reply from Three UK - 3Store Holloway Road

Hi Wenesh, we’re pleased Jamil could assist and make things clear and easy for you. Thank you for sharing this wonderful 5⭐ review. -Maryalex

Rated 5 out of 5 stars

Good service from jamil danny and kewin…

Good service from jamil danny and kewin thank yoy for broadband

April 18, 2026
Unprompted review
Three UK - 3Store Holloway Road logo

Reply from Three UK - 3Store Holloway Road

Hello Hayley, we appreciate the feedback. It is great that Jamil, Danny and Kewin made your internet setup easy. Thank you for choosing us -Suhaas

Rated 5 out of 5 stars

Jamil like my son

Jamil like my son. Very good boy who help me with my phone, he help me set up phone and transfer everything over. Very good person

April 18, 2026
Unprompted review
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Reply from Three UK - 3Store Holloway Road

Thank you, Redie! We’re delighted to hear that Jamil was able to support you so well with setting up your phone and transferring everything over. We truly appreciate your support. 😊 -Prabhjeet

Rated 5 out of 5 stars

Gizem helped me set up and deal with…

Gizem helped me set up and deal with all my problems she was so very nice lovely young lady

April 17, 2026
Unprompted review
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Reply from Three UK - 3Store Holloway Road

Hi Teresa! It is wonderful that Gizem managed your installation and handled each matter, as she is a truly charming and polite individual. -Kishan

Rated 5 out of 5 stars

All the staff in this store is great…

All the staff in this store is great they all helped me with my new phone and took time setting it up

April 14, 2026
Unprompted review
Three UK - 3Store Holloway Road logo

Reply from Three UK - 3Store Holloway Road

Thank you, Frank. It’s great to hear the team made your phone setup smooth and stress free. We truly appreciate you sharing your experience. -Manavata

Rated 5 out of 5 stars

The service from jamz and mo was very…

The service from jamz and mo was very helpful.cant thank them enough they was patient with me

April 14, 2026
Unprompted review
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Reply from Three UK - 3Store Holloway Road

Hi Shinga, we really appreciate your feedback! Glad to hear Jamz and Mo made everything easy for you. Hope you have a wonderful day! -Samad

Rated 5 out of 5 stars

I went to the store asking About… Broadband

I went to the store asking About broadband deals the customer advisor Danny was the most helpful person ever he took his time going through all the deals with me wrote the information down because my English is not the best what a great,experience

April 14, 2026
Unprompted review
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Reply from Three UK - 3Store Holloway Road

Thank you so much for sharing your experience, Gìovanni! We’re delighted to hear that Danny took the time to walk you through all the broadband offers and make everything clear for you. 😊 -Veronica

Rated 2 out of 5 stars

Mo help me set up me tablet and email 5…

I am not very happy with 3 at this precise moment. When I signed up, it was £22 pound. It's like it's gone up £5 pound and change by tax that I'm paying £27 pound. I cannot wait until I finish this contract. I will not be renewing it again. I went into the shop and they sort it down and bought it to 23 pound, but they're still taking money out of my account and then we fund it back onto 3 account in this time I would need my money back in my account. The fa.\nMily cannot eat a credit.They say one thing and do something else.Not happy with them at all.This is\nService provider I signed up to

April 3, 2026
Unprompted review
Three UK - 3Store Holloway Road logo

Reply from Three UK - 3Store Holloway Road

Francesca, we’re delighted to hear Mo provided such knowledgeable and welcoming assistance, carefully walked you through each detail, and made your tablet and email setup quick and stress free 😊 -Neha

Rated 5 out of 5 stars

Well I have had great expert advice

Well I have had great expert advice, that allowed me to make an informed decision to upgrade my Broadband box. Also I received support instore to log into my Three AccountJamil and Danny were the experts who took care of Everything.
My Appreciation.

March 31, 2026
Unprompted review
Three UK - 3Store Holloway Road logo

Reply from Three UK - 3Store Holloway Road

It’s wonderful to hear that Jamil and Danny provided the clarity and assistance you needed, Theresa. Thank you for taking the time to leave an incredible 5 ⭐ review! -Suhaas

Rated 5 out of 5 stars

Colette was so nice to us and explained…

Colette was so nice to us and explained everything with detailed. She really made the experience so much easier.

March 23, 2026
Unprompted review
Three UK - 3Store Holloway Road logo

Reply from Three UK - 3Store Holloway Road

Thank you so much, Telva! We’re so glad Colette was so kind and made everything easy to understand. 😊 -Ayesha

Rated 5 out of 5 stars

Good service

Coveted help me with my sim, shi was very helpful and take her time to help me. Thank you and Kevin was good too

March 23, 2026
Unprompted review
Three UK - 3Store Holloway Road logo

Reply from Three UK - 3Store Holloway Road

Hi Samuel, we’re thrilled Shi and Kevin delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. -Neha

Rated 5 out of 5 stars

I’m so happy

I’m so happy, Colette help me with my phone. Thank you very much

March 18, 2026
Unprompted review
Three UK - 3Store Holloway Road logo

Reply from Three UK - 3Store Holloway Road

Hey Khatuna! We’re really happy to hear that Colette was able to help you out. Thank you so much for sharing your wonderful 5⭐ review! -Ayesha

Rated 5 out of 5 stars

Nawful was very friendly and welcoming…

Nawful was very friendly and welcoming and talked me through my options and helped find the best deal for me. great sales advisor and will be going back together him in the future!

March 17, 2026
Unprompted review
Three UK - 3Store Holloway Road logo

Reply from Three UK - 3Store Holloway Road

It’s wonderful that Nawful’s expert guidance helped you secure a great deal. Thank you so much for your glowing 5 ⭐ review. -Suhaas

Rated 5 out of 5 stars

I came in and Danny served me straight…

I came in and Danny served me straight away he helped me with everything he is really good at his job

March 5, 2026
Unprompted review
Three UK - 3Store Holloway Road logo

Reply from Three UK - 3Store Holloway Road

Hey Zhian, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Gizem helped me set up she was very nice

Gizem helped me set up she was very patirnt

March 5, 2026
Unprompted review
Three UK - 3Store Holloway Road logo

Reply from Three UK - 3Store Holloway Road

That’s superb, Maxine! It’s wonderful to know Gizem was able to resolve your issue quickly. Thanks for sharing this with us! 🌟 -Ayesha

Rated 5 out of 5 stars

Mo service at Holloway three store was…

Mo service at Holloway three store was very good. Help me get a new phone and watch😎

March 2, 2026
Unprompted review
Three UK - 3Store Holloway Road logo

Reply from Three UK - 3Store Holloway Road

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Great customer experience

Our customer adviser Danny was more than happy to assist and go beyond to support my Mum in purchasing the correct products for her requirements. He was patient and took his time explaining the various products and tariffs to us. Thank you Danny.

February 28, 2026
Unprompted review
Three UK - 3Store Holloway Road logo

Reply from Three UK - 3Store Holloway Road

Hey.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Gizem was sooo nice helped me with…

Gizem was sooo nice helped me with everything very kind young lady

February 25, 2026
Unprompted review
Three UK - 3Store Holloway Road logo

Reply from Three UK - 3Store Holloway Road

Thank you for the review, Simone! We truly appreciate you sharing your experience. It’s wonderful to hear that Gizem provided you with outstanding care. ⭐ -Neha

Rated 5 out of 5 stars

Kevin and Danny were absolutely great…

Kevin and Danny were absolutely great with helping purchase my new phone in time for my birthday. They have been the best customer service since I have been with three.

February 12, 2026
Unprompted review
Three UK - 3Store Holloway Road logo

Reply from Three UK - 3Store Holloway Road

Hi Shania, happy birthday! 🎂 It’s brilliant that Kevin and Danny looked after you so well to ensure you had your new handset ready for the big day. We’re glad they could make this such a positive experience for you. -Kishan

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