I went to the three store to check out why my phone was moving really slow. And things kept popping up everyday second. The customer advisor Danny was such a lovely gentleman he explained to me what i... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I met Isa today and I was immediately felt welcome and listened to about my issue with my contract. Not only did they sort out my issue but they also provided extra help that I wasn't expecting at all... See more
Company replied
Well I have had great expert advice, that allowed me to make an informed decision to upgrade my Broadband box. Also I received support instore to log into my Three AccountJamil and Danny were the ex... See more
Company replied
Wasim was very helpful in securing contract with three. Anyone needing to find the best contract for your money then speak with Wasim.
Company replied
Company details
About Three UK - 3Store Holloway Road
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
458 Holloway Road, Holloway, N7 6HT, London, London, United Kingdom
- 02072812676
4.8
Excellent
131 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
5 star
Came in with probkem with my phone, recieved help from 3 lovely voys who helped me solve my query thabk you so much
January 19, 2026
Unprompted review
Reply from Three UK - 3Store Holloway Road
Thank you for taking the time to share this, Liz! We’re so happy our team could help you get your phone back on track. Your kind words truly mean a lot 📱✨. -Veronica
Very helpful
January 19, 2026
Unprompted review
Reply from Three UK - 3Store Holloway Road
Hey there, that’s awesome! We’re glad you had a positive experience. Thank you for this amazing 5⭐ review! -Veronica
Service today from Mo was superb
Service today from Mo was superb. Will definitly be returning he helped ne set up my device
January 19, 2026
Unprompted review
Reply from Three UK - 3Store Holloway Road
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
love Holloway road three
love Holloway road three. customer service from 10 was very nice to me
January 12, 2026
Unprompted review
Reply from Three UK - 3Store Holloway Road
Hey.
Thank you. We really appreciate your review. -Pete
Mo help me solve me network issues
Mo help me solve me network issues, very helpful
January 12, 2026
Unprompted review
Reply from Three UK - 3Store Holloway Road
That’s impressive, Netsebrak 😊 We’re delighted Mo was able to assist you and ensure everything is working smoothly. We truly appreciate you taking the time to leave an incredible 5 ⭐ review. -Arvind
Mo was super helpful
Mo was super helpful, he helped me solve all issues On phone
January 9, 2026
Unprompted review
Reply from Three UK - 3Store Holloway Road
That's fabulous, Addis. We're happy to hear Mo gave you help at your convenience :) Thanks for writing a great review -Scott
My local Holloway branch never fails…
My local Holloway branch never fails me. Mo’s service today was excellent
January 8, 2026
Unprompted review
Reply from Three UK - 3Store Holloway Road
Nurul, that’s brilliant! We’re thrilled to hear Mo delivered an exceptional experience at our Holloway store. Thanks a ton for this lovely 5⭐ review! -Veronica
Mo was very helpful he help me find the…
Mo was very helpful he help me find the best deal!
January 8, 2026
Unprompted review
Reply from Three UK - 3Store Holloway Road
That's impressive, Nagat. We're super happy to hear that Mo gave you all the support you needed. Thank you for the amazing 5 ⭐ review! -Prabhjeet
Given helped me find a phone and set up…
Given helped me find a phone and set up very nice
January 8, 2026
Unprompted review
Reply from Three UK - 3Store Holloway Road
Hey Jennifer, that’s excellent! 🎊 We’re delighted the team made your experience seamless, and thank you for the shining 5 ⭐ -Manavata
The young lady Gizem helped me set up…
The young lady Gizem helped me set up and transfer all my data she was very patient and kind. I recommend Holloway Three to everyone
Gift
January 8, 2026
Unprompted review
Reply from Three UK - 3Store Holloway Road
Hey New 🎉 Big shout-out to Gizem for making your setup and data transfer smooth, ensuring a pleasant visit 🌟 Thanks for your amazing review 🙌 -Arvind
Mo was given me the service
Mo was given me the service, he was friendly was helpful. He solved other connecting issues as well.
December 26, 2025
Unprompted review
Reply from Three UK - 3Store Holloway Road
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Thank you mr Wasim he helped me a lot…
Thank you mr Wasim he helped me a lot I really appreciate what he done
December 24, 2025
Unprompted review
Reply from Three UK - 3Store Holloway Road
Hey Abdallah, thank you for the 5 ⭐ review! We’re delighted to hear that Wasim made your experience fabulous. Have a wonderful day! -Afaq
Great service and chat!
Kevin, Colette and Farhad were all so welcoming and extremely helpful! Colette was able to walk me through my phone bill and suggest ways to not overspend. This team deserves their flowers this holiday season!!
December 19, 2025
Unprompted review
Reply from Three UK - 3Store Holloway Road
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Guys here are very nice and helpful
Guys here are very nice and helpful. Glad to be part of 3 buying my phone. Thanks.
December 19, 2025
Unprompted review
Reply from Three UK - 3Store Holloway Road
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Wasim was very helpful in securing…
Wasim was very helpful in securing contract with three. Anyone needing to find the best contract for your money then speak with Wasim.
December 14, 2025
Unprompted review
Reply from Three UK - 3Store Holloway Road
Awesome, Ahmed. We're glad Wasim gave you great service, and we appreciate you shouting him out :) -Scott
Mo was great
Mo was great! He was so informative and super helpful.
December 9, 2025
Unprompted review
Reply from Three UK - 3Store Holloway Road
That's what we like to hear, Rebekah. We're glad Mo was a super help :) -Scott
Loved the service provided from Mo and…
Loved the service provided from Mo and Kewin at the Holloway branch. They helped me through the entire process.
December 8, 2025
Unprompted review
Reply from Three UK - 3Store Holloway Road
Thanks for your feedback, Izolda, and it's lovely to hear that you enjoyed great customer service during your store visit. We appreciate you taking the time to share this with us. -Michael
Very helpful
Very helpful, understanding and good staff.
Lavinia was amazing!
Even though Angel branch is my local shop I prefer coming to Holloway for the service.
December 4, 2025
Unprompted review
Reply from Three UK - 3Store Holloway Road
Thanks for your feedback, Sally, and it's lovely to hear that you enjoyed great customer service from Lavinia during your store visit. We appreciate you taking the time to share this with us. -Michael
Amazing service as always
Amazing service as always, the Assistant manager Farhad and Wasim gave me an amazing deal. Very friendly people
December 3, 2025
Unprompted review
Reply from Three UK - 3Store Holloway Road
Thanks for the review. We're glad to hear it's been such a good experience for you -Maxine
The customer service was really great
December 2, 2025
Unprompted review
Reply from Three UK - 3Store Holloway Road
We appreciate you taking the time to leave a 5* review. Thanks for your feedback and we’ll make sure this is passed on! -John
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.