Three UK - 3Store Islington Reviews 

213
TrustScore 5 out of 5

4.9

8/9 Upper Street, N1 0PQ Islington, London, GB


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Rated 4 out of 5 stars

I was having difficulties with setting up my printer to the new Broadband router for several days. I eventually went back to the Three shop on Upper Street, Islington, where Rodel, the Assistant Mana... See more

Company replied

Rated 5 out of 5 stars

Shahed made me feel easy and very comfortable and helped me to choose the best plan as I originally went for a slower speed mobile broadband, for £2 more I was able to collect a better deal and am... See more

Company replied

Rated 5 out of 5 stars

Shahed has excellent customer service skills , I highly recommend him to be store manager at angel Islington, he listen to my concerns did not make feel like am going crazy. I highly recommend him... See more

Company replied

Rated 5 out of 5 stars

Cristina was super helpful today! I initially came in to collect the 5G hub for home WiFi, and she talked me through how it works. I also expressed interest in a data plan for a future tablet purchase... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Islington

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 8/9 Upper Street, N1 0PQ, Islington, London, United Kingdom

  • 02077046664

4.9

Excellent

TrustScore 5 out of 5

213 reviews

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4.9

All reviews

(213)

31,920 reviews in the last 12 months

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Rated 5 out of 5 stars

Sam and zahra are very helpful and…

Sam and zahra are very helpful and helped me with my new plan

April 8, 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Hello, Seng. We’re delighted to know that Sam and Zahra made the process smooth and ensured everything was set up perfectly on your new plan. Your appreciation means a lot to us. 🥰 -Neha

Rated 5 out of 5 stars

Granit was extremely helpful and…

Granit was extremely helpful and friendly! I went into the store to get broadband for the flat I'm moving into and it was a very smooth and simple process. Customer service is absolutely brilliant. Thank you so much!! :)

April 4, 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Thank you for sharing this wonderful feedback, Paloma! It’s fantastic to hear that Granit made everything straightforward and welcoming during your visit. We can’t wait to welcome you back again! -Afaq

Rated 5 out of 5 stars

Tuhin was amazing in sorting all…

Tuhin was amazing in sorting all contacts and home broadband!!

April 2, 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Thank you for sharing this lovely comment, Kerry! We’re thrilled to hear that Tuhin gave you such great support and made sure everything was handled so smoothly. -Afaq

Rated 5 out of 5 stars

Tuhin made the experience very pleasant…

Tuhin made the experience very pleasant and straightforward
Thanks

March 30, 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

James, we’re delighted that Tuhin’s professionalism created a clear and positive experience. Wishing you a wonderful day ahead. -Suhaas

Rated 5 out of 5 stars

Granit was the person that helped me…

Granit was the person that helped me in store to get a SIM card and broard band he was extremely helpful and patient he even spoke to customer service for me he is kind person very good member of staff

March 29, 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Hi Claire, it is so lovely to hear about your experience with Granit and we’re delighted he could help get your new SIM and broadband all sorted for you. We truly appreciate you taking the time to share such kind words about the care you received, and we are just as excited to have you joining us as a new customer. -Kishan

Rated 5 out of 5 stars

It was good

It was good, I got what I wanted with the help of Granit and Wandy

March 28, 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Hello Mojisola, it’s great to hear that Granit and Wandy were able to support you in getting exactly what you needed. Thank you for taking the time to share this lovely feedback. ☺️ -Prabhjeet

Rated 5 out of 5 stars

The store manager went above and beyond…

The store manager went above and beyond the call of duty – she understood my needs and explained everything very fully. I can highly recommend the store in Angel,Islington

March 28, 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Hi Angela, it’s great to know our Islington team made such a positive impact. We're pleased that the manager's dedicated approach helped you feel fully informed and supported throughout your visit. Thank you for the recommendation, and we look forward to seeing you again. -Kishan

Rated 5 out of 5 stars

Excellent service from Tuhin

Excellent service from Tuhin. He helped me with my upgrade. Very helpful, very supportive and very friendly. Top marks.

March 26, 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Hello, Gervais! We’re delighted to hear Tuhin made your upgrade experience so smooth and friendly. It’s wonderful to know his support left such a positive impression. 😇 -Prabhjeet

Rated 5 out of 5 stars

Great service from Tuhin.

I went there to upgrade my phone. Got a new S26 Ultra, Tuhin was really knowlegable about the phone and the plans. Helped me set up my new phone as well. Great service from Tuhin.

March 26, 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

It’s wonderful to hear Tuhin guided you through your new device and plans with care. Your feedback means a lot, Althea. -Suhaas

Rated 5 out of 5 stars

Tuhin was so helpful.

Tuhin was so helpful. I came in to check my bill and to download three app so that can check it later in the app. He made it so easy. He helped me throughout the whole process. Great guy, really amazing.

March 25, 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Big thanks, Neil. Tuhin’s a star at helping with bills and apps, and it’s great to hear you had such a good experience. 😊 -Ayesha

Rated 5 out of 5 stars

Azaan was a great and his customer…

Azaan was a great and his customer service very excellent. Thank you so much.

March 23, 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

We’re delighted to know you left with a smile, Md! Your kind words about Azaan’s efficiency truly mean a lot to us. It was a pleasure serving you. -Ashifa

Rated 5 out of 5 stars

Granit was helpful

Granit was helpful, good advice given for the mobile upgrades according to my needs. His advice was very valuable, very patient and understanding.

March 21, 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Hello there! 🎉 We’re thrilled to hear how wonderfully Granit supported you, and we’re so grateful he helped deliver such excellent service. Thank you for sharing, your feedback truly means a lot to us! ☺️ -Kashish

Rated 5 out of 5 stars

Wandy was really helpful and gave me…

Wandy was really helpful and gave me great options and explained everything clearly.

March 21, 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Hey, Yildiz! 🎉 It’s fantastic to know Wandy made your visit such a positive one. We’re proud to have team members who go the extra mile to ensure everything feels simple and straightforward. 😇 -Prabhjeet

Rated 5 out of 5 stars

Zahra was very helpful and friendly

Zahra was very helpful and friendly, and went out of her way to make it easy for me to chose a new phone and set it up.

March 19, 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Thank you for sharing this lovely feedback, Natalie! We’re glad to hear that Zahra provided such thoughtful support and made the process of selecting and setting up your new phone feel simple. -Afaq

Rated 5 out of 5 stars

The care,patients and kind service i…

The care,patients and kind service i recieved from Sam snd Almina was 10 out 10,the help provided i couldnt of mansged by myself...the help i had tranferring to my new device was amazing...never had a betterservice in any store.

March 15, 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Hello Marc, thank you so much for sharing this wonderful feedback. We’re delighted to hear that Sam and Almina provided such caring and kind service, and that they made your device transfer experience seamless. It’s great to know they made things easier for you, and your 10/10 truly means a lot. ☺️ -Neha

Rated 5 out of 5 stars

Sam, tuhin, Zara. The highest standard of customer service

Sam, Zara and tuhin are what every company should have representing them. The all went above and beyond to help me with my problems. One of the best customer service I’ve had in a long time.

March 14, 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

We’re delighted Sam, Zara, and Tuhin helped you effectively. Thank you for the wonderful feedback. -Suhaas

Rated 5 out of 5 stars

Very friendly and helpful and patient…

Very friendly and helpful and patient great service thank you Sam

March 13, 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Georgia, thank you for sharing your experience. We’re delighted Sam’s support made everything easy and enjoyable for you. -Suhaas

Rated 5 out of 5 stars

Tuhin is really kind and helpful at Islington store.

I went to Islington store to cancel one of my unused numbers. Though they don’t do it in store but Tuhin helped to connect me to the right team. Tuhin is really helpful and kind.

March 11, 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Eva, your words truly light up our day! We’re overjoyed to hear that Tuhin supported you with such expertise and care, turning a challenging moment into clarity. Thank you for sharing your experience. It was such a pleasure serving you at our Islington store! -Ashifa

Rated 5 out of 5 stars

Tuhin was a great help with amazing…

Tuhin was a great help with amazing customer service. Thank you for your help

March 11, 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

That’s fantastic, Jackeline 🎉 We’re so glad Tuhin provided such outstanding support and made your experience so positive. Your kind words truly mean a lot to the whole team. Have a wonderful day ✨ -Arvind

Rated 5 out of 5 stars

TUHIN was anazing,the service was…

TUHIN was anazing,the service was perfect, resolved my problem very quick and efficiently.

March 9, 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Swift solutions and stellar service. We’re thrilled Tuhin could resolve your problem so quickly and efficiently. Thanks for letting us be part of your journey! -Ashifa

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