Three UK - 3Store Liverpool (Church St.) Reviews 

70
TrustScore 5 out of 5

4.8

60 Church Street, L1 3AY Liverpool, North, GB


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Rated 5 out of 5 stars

Had a great experience at the 3 shop on church St liverpool. Ste the asst manager was brilliant. Nothing was too much trouble and went that extra mile. He wasnt happy until we were happy. He was so pr... See more

Company replied

Rated 5 out of 5 stars

I was having issues with random apps appearing on my phone and Lewis helped me to clear them. He was very helpful and explained everything clearly, fantastic service

Company replied

Rated 5 out of 5 stars

I just wanted to say a big thank you to Bethany at the 3 shop in Liverpool. I’d bought a phone from Apple and came into the store because I was having some issues with it while away for the weekend.... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Liverpool (Church St.)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 60 Church Street, L1 3AY, Liverpool, North, United Kingdom

  • 01517076593

4.8

Excellent

TrustScore 5 out of 5

70 reviews

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4.8

All reviews

(70)

32,168 reviews in the last 12 months

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Rated 5 out of 5 stars

Lewis is Fantastic

Lewis is Fantastic!
Great experience at the 3 store church street in Liverpool.
Absolutely amazing deal very good value for money!

August 23, 2026
Unprompted review
Three UK - 3Store Liverpool (Church St.) logo

Reply from Three UK - 3Store Liverpool (Church St.)

That’s brilliant, Mario 🌟 Fantastic to know Lewis delivered such a standout experience and helped you secure excellent value at our Church Street store 💙

- Three Social Media Team

Rated 5 out of 5 stars

I was having issues with random apps…

I was having issues with random apps appearing on my phone and Lewis helped me to clear them. He was very helpful and explained everything clearly, fantastic service

August 19, 2026
Unprompted review
Three UK - 3Store Liverpool (Church St.) logo

Reply from Three UK - 3Store Liverpool (Church St.)

Thanks for sharing this, Mark. We’re glad Lewis made the process straightforward and helped you get everything sorted. Your feedback is appreciated.
— Three Social Media Team

Rated 5 out of 5 stars

Ola was Super helpful fast and…

Ola was Super helpful fast and Friendly. Nice guy!!
Sorted!!

August 19, 2026
Unprompted review
Three UK - 3Store Liverpool (Church St.) logo

Reply from Three UK - 3Store Liverpool (Church St.)

Hi there, thank you for sharing your experience. We are glad to hear that Ola was so efficient and provided such an excellent, welcoming service to get everything sorted out for you.— Three Social Media Team

Rated 5 out of 5 stars

Daron that guy was amazing

Daron that guy was amazing

August 18, 2026
Unprompted review
Three UK - 3Store Liverpool (Church St.) logo

Reply from Three UK - 3Store Liverpool (Church St.)

Hi Astitva, we appreciate your feedback. It’s great to know Daron delivered excellent service and left you feeling well looked after.
– Three Social Media Team

Rated 5 out of 5 stars

10/10 service from daz!

10/10 service from Daz! So welcoming and went above and beyond to help us with our upgrade today.

August 17, 2026
Unprompted review
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Reply from Three UK - 3Store Liverpool (Church St.)

Thank you for sharing this, Jocelyn. It’s wonderful to hear Daz provided outstanding support and made your upgrade experience feel effortless.
Three Social Media Team

Rated 5 out of 5 stars

Good help

Daz a great help with upgrading and getting me the best deal

August 17, 2026
Unprompted review
Three UK - 3Store Liverpool (Church St.) logo

Reply from Three UK - 3Store Liverpool (Church St.)

That’s fantastic, Francis! We’re so glad Daz supported you throughout your upgrade and helped you walk away with the best offer. Really appreciate your message!
Three Social Media Team

Rated 5 out of 5 stars

Hannah gave me excellent service

Hannah gave me excellent service. Saved me a fortune. Absolute star. Thanks guys

August 15, 2026
Unprompted review
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Reply from Three UK - 3Store Liverpool (Church St.)

Superb, Tomi! We're delighted to hear Hannah gave you such outstanding support. Thank you for recommending us so highly! 😇 -Three Social Media Team

Rated 5 out of 5 stars

I needed help logging in to my 3 app…

I needed help logging in to my 3 app and Lewis took his time and helped me get the app set up and even found me a better deal on my contract

August 11, 2026
Unprompted review
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Reply from Three UK - 3Store Liverpool (Church St.)

Hi Sheila, thank you for taking the time to share this with us. We’re really glad to hear you had such a positive experience with Lewis. We truly appreciate your feedback. – Three Social Media Team

Rated 5 out of 5 stars

Came into store to upgrade my phone and…

Came into store to upgrade my phone and seen Lewis. He was very helpful and cheerful and made me feel comfortable

August 11, 2026
Unprompted review
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Reply from Three UK - 3Store Liverpool (Church St.)

Hi Linda, thank you for sharing your experience. We’re delighted that Lewis made your upgrade visit relaxed and enjoyable.
– Three Social Media Team

Rated 5 out of 5 stars

Lewis helped me transfer my apps and he…

Lewis helped me transfer my apps and he made everything eash for us. Amazing service

August 11, 2026
Unprompted review
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Reply from Three UK - 3Store Liverpool (Church St.)

Thanks so much, William! We’re delighted you had such a positive experience with Lewis, and your kind words mean the world to our team. 😊 – Three Social Media Team

Rated 5 out of 5 stars

Daz was fantastic done me a brilliant …

Daz was fantastic done me a brilliant deal will be going back again. DAZ THE MAN

August 10, 2026
Unprompted review
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Reply from Three UK - 3Store Liverpool (Church St.)

Love this energy 🎉 Jessie. We're delighted Daz helped secure such a great offer and left you looking forward to coming back 💙

- Three Social Media Team

Rated 5 out of 5 stars

He’s did best services and changed my…

He’s did best services and changed my bills

August 10, 2026
Unprompted review
Three UK - 3Store Liverpool (Church St.) logo

Reply from Three UK - 3Store Liverpool (Church St.)

Thank you, Nishanthy! We’re so glad your time with us left such a wonderful impression. Your feedback means a lot. – Three Social Media Team

Rated 5 out of 5 stars

Hannah was lovely and we had a great…

Hannah was lovely and we had a great services from her, she was friendly and efficient and we left happy:)

August 10, 2026
Unprompted review
Three UK - 3Store Liverpool (Church St.) logo

Reply from Three UK - 3Store Liverpool (Church St.)

Love this, Mary 💫 We're delighted Hannah's warm manner and efficient support left you heading away with a smile 😊

- Three Social Media Team

Rated 5 out of 5 stars

Had a great experience at the 3 shop on…

Had a great experience at the 3 shop on church St liverpool. Ste the asst manager was brilliant. Nothing was too much trouble and went that extra mile. He wasnt happy until we were happy. He was so professional and and a tremendous help. Will go again when we upgrade.

August 5, 2026
Unprompted review
Three UK - 3Store Liverpool (Church St.) logo

Reply from Three UK - 3Store Liverpool (Church St.)

Debra, we appreciate your brilliant 5⭐ feedback. It’s great to hear Ste ensured everything was handled with care and made your time in the Church Street store so positive.
— Three Social Media Team

Rated 5 out of 5 stars

Thank you for great service

Thank you for great service.
I went in with a really old phone and wanted to upgrade. I was asked what phone I wanted, what type of plan I wanted - it was all tailored to my needs (in the past I’ve had sellers try and promote something that I didn’t want and it was off putting)
Connor went through a few different prices, discussed several add ons and helped transfer over all my apps etc. He was very helpful and patient.

July 27, 2026
Unprompted review
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Reply from Three UK - 3Store Liverpool (Church St.)

Hi Kate, we're grateful for your 5 star rating. We're delighted to hear Connor helped make your experience smooth and enjoyable, and ensured your new phone was fully set up with all your apps transferred.
Three Social Media Team

Rated 5 out of 5 stars

The guys at church street really helped…

The guys at church street really helped ne out. Thanks guys

July 16, 2026
Unprompted review
Three UK - 3Store Liverpool (Church St.) logo

Reply from Three UK - 3Store Liverpool (Church St.)

Love this, Kun 💫 We’re pleased the team at Church Street made such a positive difference 🌼

- Three Social Media Team

Rated 5 out of 5 stars

Meg is very very good staff today I was…

Meg is very very good staff today I was in 3 she helped to our Quickly,She is really kind She does smile and responsible.Im really happy today worked with her she too much recpect to the customers.

July 10, 2026
Unprompted review
Three UK - 3Store Liverpool (Church St.) logo

Reply from Three UK - 3Store Liverpool (Church St.)

Hi Sara, thank you for sharing your lovely feedback. We're delighted to know that Meg offered prompt, attentive support during your visit to our store and ensured your experience felt friendly and considerate.
– Three Social Media Team

Rated 5 out of 5 stars

Good service at church street liverpool

Hannab at church street liverpool was so kind and went through my contract with me. Im happy for my new phone thankyou

July 6, 2026
Unprompted review
Three UK - 3Store Liverpool (Church St.) logo

Reply from Three UK - 3Store Liverpool (Church St.)

Hi Blessing, it’s wonderful to know Hannah supported you so patiently at Church Street Liverpool. Delighted you’re happy with your new phone. 💙
— Three Social Media Team

Rated 5 out of 5 stars

Conner was great!

Conner was great! Helped me upgrade my phone early and work out the best deal for me! He threw in a free mag safe charger, phone case AND screen protector which he kindly put on for me! I've been with three a long time because they always look after me :)

July 3, 2026
Unprompted review
Three UK - 3Store Liverpool (Church St.) logo

Reply from Three UK - 3Store Liverpool (Church St.)

Hi Tammy 😊
Sounds like Conner made your upgrade fun and easy, plus all those bonus treats.
Putting everything on for you is such a thoughtful touch.
Wonderful to hear you’ve stayed with us because you feel supported.
— Three Social Media Team

Rated 5 out of 5 stars

Connor was very helpful & lovely

Connor was very helpful & lovely

July 2, 2026
Unprompted review
Three UK - 3Store Liverpool (Church St.) logo

Reply from Three UK - 3Store Liverpool (Church St.)

This is the kind of feedback that makes us smile, Mary! We’re thrilled to know Connor made such a strong impression. 🌟 – Three Social Media Team

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