Great Customer Service I had a really positive experience at Three in Meadowhall today, thanks to Asam. He was extremely helpful, friendly and professional throughout. He took the time to under... See more
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Location
Switch location7 High Street (Unit 12a), Meadowhall Shopping Centre, S9 1EN Meadowhall, Midlands, GB
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Kelly was extremely helpful in renewing my phone contact. She was very informative about the phone , offers and anything else I needed to know. She also helped my son sort out a deal and he transferre... See more
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My experience was great. Thanks to Hadeeqah for being very helpful and efficient whilst I was upgrading my phone.
Yoosuf, the best sales assistant I have ever met with any retailer. Very knowledgeable, I had a few specific technical questions and few problems with my account that even customer support didn't reso... See more
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Company details
About Three UK - 3Store Meadowhall II
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
7 High Street (Unit 12a), Meadowhall Shopping Centre, S9 1EN, Meadowhall, Midlands, United Kingdom
- 01142569376
4.9
Excellent
162 reviews
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Absolutely fantastic
Absolutely fantastic, everything i needed was done for me,thanks to sam.
May 5, 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hi Steven, great to hear Sam took care of everything you needed and made the experience such a smooth one. -Shivam
Very lovely and helpful staff
Very lovely and helpful staff, I recently switched from Vodaphone to free and the customer service in store is levels ahead! Saved me a huge headache!
May 5, 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hi Maddison, welcome to the family! We’re so glad to hear that making the switch to us was such a smooth and positive experience. 😇 -Prabhjeet
Absolute amazing service from Tanny in…
Absolute amazing service from Tanny in and out in seconds ,customer service was brilliant couldn’t ask for anymore
May 4, 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hey James, thanks a ton for sharing your experience! We’re delighted to hear Tanny got you in and out so quickly and delivered brilliant customer service. We couldn’t ask for a better shout‑out. Hope the rest of your day is just as smooth! -Ayesha
Was good experience
Was good experience. Didn't wait long at all, Tanny was very helpful and managed to get a great deal for myself. Hopefully I'll be with you for a while to come.
May 1, 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Thanks, Matthew! Awesome to hear Tanny was helpful and got you a great deal. Glad you had a good experience. 🤗 -Ayesha
Kelly is so amazing and she helped me…
Kelly is so amazing and she helped me get the plan sorted in a matter of time. She is very professional as well.
April 22, 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hi Rosanna, we are thrilled that Kelly made everything so effortless for you today. It is fantastic to have such top-tier support when finding the perfect fit for your needs. -Kishan
Reply from Three UK - 3Store Meadowhall II
Hi Sai! We’re thrilled Kelly provided such a flawless experience. It’s wonderful to know you were so well looked after. Thanks for the brilliant feedback! -Suhaas
Sam was really helpful in selecting a…
Sam was really helpful in selecting a new device suitable for my needs.
He explained my plan and how I could make the most of it.
My phone data was transferred in store which was a bit bonus for me.
I was also given great storage saving tips.
April 20, 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Thank you for sharing your experience, Michelle! It’s great to hear that Sam helped you choose the right device and clearly explained your plan. Hope to see you again soon. -Afaq
Personable helpful and very patient Sam…
Personable helpful and very patient Sam x
April 19, 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hi there, we truly appreciate your kind words about Sam. Thank you for taking the time to leave this 5⭐ review. -Neha
Joe was great
Joe was great with me .a 74 year 0ld.made things understandable.
April 14, 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Bravo, David! 🎊 We're thrilled that Joe made your experience truly remarkable. Thank you for sharing such an outstanding ⭐⭐⭐⭐⭐ review. -Kashish
Very helpful polite explained…
Very helpful polite explained everything to us and also helped us to get our new phone set up. Couldn't ask for anything more.
April 13, 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
We truly value this, Sandra. The team’s care and clarity made your experience effortless, and helping you set up your new phone shows the dedication we aim for every day. Wishing you a lovely rest of your day! -Ashifa
Reply from Three UK - 3Store Meadowhall II
Bravo, Hayley! 🎊 We're thrilled to know we made your experience truly remarkable. Thank you for sharing such an outstanding ⭐⭐⭐⭐⭐ review. -Kashish
Fantastic service by Tanny rellay…
Fantastic service by Tanny rellay supported us in getting the best deal
April 11, 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hasbi, it’s great to hear you had such a smooth experience with us. Tanny’s guidance and commitment clearly made a real difference, especially in helping you secure the right deal. We truly appreciate you sharing your feedback. -Manavata
Reply from Three UK - 3Store Meadowhall II
Mandy, it’s fantastic to hear you had such a smooth and pleasant visit. Tanny’s warm approach and commitment clearly made your experience stand out, and we’re really pleased to know you felt well supported. -Manavata
Farhana was fab
Farhana helped me tremendously to sort out a new contract and I have also got a new I pad for a great deal . Farhana explained everything to me and I understood the tech bits through her explanation . It took the stress out of getting a new contract so thank you so much
April 10, 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Thanks for sharing your experience, Louise! We’re glad Farhana provided the details you needed for your new iPad and contract. We’re always here to help. -Suhaas
Farhana was fab!
Farhana was so very helpful and made our experience of upgrading a phone absolutely seamless. She listened to all of our requirements and was so helpful and knowledgeable. We did not feel pressured at all but because of the way she was we ended up with a new phone and an iPad. Thank you so much. An absolute credit to Three.
April 10, 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hey Fiona, what a fantastic upgrade journey! With Farhana’s thoughtful guidance, a simple visit turned into something truly special. We’re delighted you left feeling confident with both your new phone and iPad, and we’re thrilled to have you as part of our family. -Ashifa
Reply from Three UK - 3Store Meadowhall II
Hi Josh, we’re delighted Tanny was able to assist you and ensure you left with a deal that suited your needs. -Shivam
AMAZING Customer service
AMAZING Customer service
from Joe Harvey. He was so kind and super helpful.
We will be back to change current contracts with Vodafone to 3!!!
Look after this man. You need to treat him well (and no He is not a relative and I've only just met him) He is obviously the best!
Thank you Joe :)
April 6, 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
This is fantastic, Catherine! 😊 We’re delighted that Joe gave you such a great experience, and we thank you for taking the time to share it with us. ⭐ -Maryalex
Joe has been excellent
Joe has been excellent, efficient and comprehensive at helping me transfer. Got me onto a new network right away with a deal that I’m really happy with. Would highly recommend!!
April 6, 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Thank you for sharing this, Maria. We’re delighted Joe guided you through the transfer and helped you onto your new network with ease. It’s great to know you’re happy with your new deal. -Shivam
Reply from Three UK - 3Store Meadowhall II
Thank you for sharing this with us, Vishnu! We’re glad to know that Kelly’s support made your experience a positive one. ✨ -Veronica
Absolutely shit service and as a phone…
Absolutely shit service and as a phone shop you would think they could answer the phone
April 3, 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hello Jonathan, we don’t want our customers to encounter such situations. Please reach out to us at https://bit.ly/3C43TKN. We’d love the opportunity to look into this further and help resolve it for you. -Suhaas
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