Three UK - 3Store Midd'brough (Linthorpe) Reviews 24

TrustScore 4.5 out of 5

4.7

81 Linthorpe Road, TS1 5BU Middlesborough, North, GB


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Rated 5 out of 5 stars

Excellent service from Ewan he went through all information thoroughly and found us the best deals. Tommy was also very helpful and approachable.

Company replied

Rated 5 out of 5 stars

Credit where credit is due! Tommy sorted my sim only contract offer for my mobile and managed to get the home broadband set up. Hassle free. Really pleasant experience. I would recommend Three to anyo... See more

Company replied

Rated 5 out of 5 stars

Linthorpe Rd Three shop amazing service. Communicated clearly, gave respectful and helpful advice according to individuals needs & questions. We were to end with Three after horrendously unhelpful sta... See more

Company replied

Rated 5 out of 5 stars

We came to store today and served by Tommy. We weren't expecting the service we got and the deals were fantastic. He was attentive and listened to what we needed. Very happy customer and service was e... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Midd'brough (Linthorpe)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 81 Linthorpe Road, TS1 5BU, Middlesborough, North, United Kingdom

  • 01642243942

4.7

Excellent

TrustScore 4.5 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Excellent service from Ewan he went…

Excellent service from Ewan he went through all information thoroughly and found us the best deals.
Tommy was also very helpful and approachable.

January 17, 2026
Unprompted review
Three UK - 3Store Midd'brough (Linthorpe) logo

Reply from Three UK - 3Store Midd'brough (Linthorpe)

We really appreciate you sharing this lovely review, Rachel! 🙌 Wonderful to hear that Ewan took the time to go through all the details and that Tommy made the experience even better with his helpful approach. -Veronica

Rated 5 out of 5 stars

Tommy was a great help in the…

Tommy was a great help in the Middlesbrough shop thank you very much :)

January 8, 2026
Unprompted review
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Reply from Three UK - 3Store Midd'brough (Linthorpe)

Hey.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Credit where credit is due

Credit where credit is due! Tommy sorted my sim only contract offer for my mobile and managed to get the home broadband set up. Hassle free. Really pleasant experience. I would recommend Three to anyone. Great customer service.

January 8, 2026
Unprompted review
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Reply from Three UK - 3Store Midd'brough (Linthorpe)

Thanks for your 5 ⭐ review, Mark, and it's lovely to hear that you enjoyed great customer service from Tommy with your new mobile and Broadband plans. It's reassuring to learn that you had such a pleasant experience, and we appreciate you taking the time to share this with us 🎊. -Michael

Rated 5 out of 5 stars

Great customer service

Great customer service

December 18, 2025
Unprompted review
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Reply from Three UK - 3Store Midd'brough (Linthorpe)

Hi Mounir, thank you for the 5 ⭐ rating. It’s great to hear you’ve had such a positive experience with our team. -Kishan

Rated 5 out of 5 stars

Fantastic service off Tommy

Fantastic service off Tommy

December 17, 2025
Unprompted review
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Reply from Three UK - 3Store Midd'brough (Linthorpe)

Hi Natalie, thank you for your amazing 5⭐ review! We're thrilled Tommy delivered such an outstanding experience. -Manavata

Rated 5 out of 5 stars

Tommy is absolutely brilliant the best…

Tommy is absolutely brilliant the best member in the store
Very pleasant young man and very helpful

December 16, 2025
Unprompted review
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Reply from Three UK - 3Store Midd'brough (Linthorpe)

Thanks for your 5 ⭐ review, Gita, and it's lovely to hear that you enjoyed great customer service from Tommy during your store visit. We appreciate you taking the time to share this with us 🎊. -Michael

Rated 5 out of 5 stars

Fantastic service from aisa and Tommy…

Fantastic service from aisa and Tommy were really helpful polite and proffesional
perfect service.thanks guys.

December 12, 2025
Unprompted review
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Reply from Three UK - 3Store Midd'brough (Linthorpe)

That's lovely to hear, Julie :) Thanks for leaving Aisa and Tommy a brilliant review -Scott

Rated 5 out of 5 stars

I was help very well I was happy with…

I was help very well I was happy with all I was showing

December 6, 2025
Unprompted review
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Reply from Three UK - 3Store Midd'brough (Linthorpe)

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Aisosa was a great customer…

Aisosa was a great customer representative.

December 2, 2025
Unprompted review
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Reply from Three UK - 3Store Midd'brough (Linthorpe)

We totally appreciate your 5* review - Have a nice day -Maxine

Rated 5 out of 5 stars

Really helpful assistant.

Really helpful assistant.

December 2, 2025
Unprompted review
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Reply from Three UK - 3Store Midd'brough (Linthorpe)

Hi there, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Excellent customer service & helpful on…

Excellent customer service & helpful on purchase of new phone

November 28, 2025
Unprompted review
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Reply from Three UK - 3Store Midd'brough (Linthorpe)

Thanks for your feedback, Mark, and it's lovely to hear that you enjoyed great customer service with your new phone purchase. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

We came to store today and served by…

We came to store today and served by Tommy. We weren't expecting the service we got and the deals were fantastic. He was attentive and listened to what we needed. Very happy customer and service was excellent

November 22, 2025
Unprompted review
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Reply from Three UK - 3Store Midd'brough (Linthorpe)

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Naz was really lovely and heplful made…

Naz was really lovely and heplful made it so much easier

November 21, 2025
Unprompted review
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Reply from Three UK - 3Store Midd'brough (Linthorpe)

Thanks for this fantastic 5⭐ review, Paula. We really appreciate you taking the time to send this over! Well done Naz 👏 -Jade

Rated 5 out of 5 stars

naz was absolutely brilliant made…

naz was absolutely brilliant made everything so much easier thanks a bunch

November 21, 2025
Unprompted review
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Reply from Three UK - 3Store Midd'brough (Linthorpe)

We're so glad to hear you had this experience, Michaela! Thanks for your feedback, we'll be sure to pass this on for you -John

Rated 5 out of 5 stars

I got exactly what i wanted

I got exactly what i wanted. Staff member answered every question asked. Very helpful, a credit to your Middlesbrough store

November 7, 2025
Unprompted review
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Reply from Three UK - 3Store Midd'brough (Linthorpe)

Thanks for your feedback, Sarah, and it's lovely to hear that you enjoyed great customer service during your store visit. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

I had a great experience with three…

I had a great experience with three network and monira helped us to understand the things way better.....

November 6, 2025
Unprompted review
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Reply from Three UK - 3Store Midd'brough (Linthorpe)

That's wonderful, Sai sahiti! We love that Monira gave you the advice you needed :) -Scott

Rated 5 out of 5 stars

Excellent experience and ma'am aseo…

Excellent experience and ma'am aseo help alot

November 6, 2025
Unprompted review
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Reply from Three UK - 3Store Midd'brough (Linthorpe)

Thanks for your feedback, Sohbat, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Linthorpe Rd Three shop amazing…

Linthorpe Rd Three shop amazing service. Communicated clearly, gave respectful and helpful advice according to individuals needs & questions. We were to end with Three after horrendously unhelpful staff at Swansea & Cardiff shops over the years. By chance we popped into Linthorpe Rd Middlesbrough - Marvellous indeed. Oct 2025

October 17, 2025
Unprompted review
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Reply from Three UK - 3Store Midd'brough (Linthorpe)

Thanks for this amazing 5⭐ review. We really do appreciate you taking the time to send this over! Well done team 🎉 -Jade

Rated 5 out of 5 stars

Nice customer service

Nice customer service

November 5, 2025
Unprompted review
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Reply from Three UK - 3Store Midd'brough (Linthorpe)

For our nice customers like yourself, Obianuju :) We appreciate your review! -Scott

Rated 5 out of 5 stars

Been to store today seen Jon as our…

Been to store today seen Jon as our contracts are due to expire. Jon used his time to find the best deal for us and saved us money. Will only use this store as staff have lots of time for their customers.

November 5, 2025
Unprompted review
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Reply from Three UK - 3Store Midd'brough (Linthorpe)

Thanks for this amazing 5⭐ review, Mr Beattie. We really do appreciate you taking the time to send this over! Well done Jon 🎉 -Jade

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