Came in regarding my contract that had expired. Michaela was really helpful and got me a great deal! She also helped me by discovering a Sim I was unaware of and advised me on how to cancel and get it... See more
Company replied
Location
Switch locationUnit 1, 1/2 Long Row, 3 Clumber Street, NG1 3AG Nottingham, Midlands, GB
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See what reviewers are saying
Had an amazing experience at Three today! Specifically a shout out to Asia in the Nottingham city centre branch who was very patient and knowledgable and answered all my questions regarding broadband,... See more
Company replied
I received such a lovely welcome from Rebecca today. She was extremely professional, kind and knowledgeable and what was an initial query about data roaming turned into something more. She did a... See more
Company replied
Came into store as I had an issue with my phone where I had loads of viruses. Michaela was really helpful and fixed my issue quickly. I love coming into store as I find you're always really helpful an... See more
Company replied
Company details
About Three UK - 3Store Nottm (Clumber Str)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 1, 1/2 Long Row, 3 Clumber Street, NG1 3AG, Nottingham, Midlands, United Kingdom
- 01159506434
4.8
Excellent
59 reviews
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Came in for help with my phone and…
Came in for help with my phone and spoke to Josh he gave me excellent service and made my experience nice and comfy will be returning to see Josh when my contract is ready to upgrade
April 13, 2026
Unprompted review
Reply from Three UK - 3Store Nottm (Clumber Str)
Hey Melvin, you’ve just made our day ✨ Josh offered calm, attentive support and made everything feel easy. We’ll be glad to welcome you again when it’s time to upgrade ❤️ -Arvind
Tom helped me get the virus off of my…
Tom helped me get the virus off of my phone. Brilliant service. I came in with several viruses and malware on my phone but tom quickly and efficiently got rid of them and my phone back up and running quickly!
April 8, 2026
Unprompted review
Reply from Three UK - 3Store Nottm (Clumber Str)
Thank you for taking the time to share your experience, Paul! We're thrilled to hear that Tom was able to sort out the issues on your device so quickly. It’s great to know your phone is running smoothly again. -Afaq
I came in wanting a new unlimited data…
I came in wanting a new unlimited data sim for my old mifi box. Tom was very fast efficient and helpful in getting it set up for me. Brilliant service couldn't have asked for more.
April 7, 2026
Unprompted review
Reply from Three UK - 3Store Nottm (Clumber Str)
Delivering seamless solutions is what drives us. We're thrilled Tom could get your mifi up and running with ease, Christine. Thanks for sharing your experience! -Ashifa
Very helpful and explained things very…
Very helpful and explained things very well
March 28, 2026
Unprompted review
Reply from Three UK - 3Store Nottm (Clumber Str)
Thank you, Julie! We’re so pleased to hear that our team made everything clear and straightforward for you. Knowing that the support you received left you feeling confident is exactly what we strive for. 😇 -Prabhjeet
Great service from Tom and maryam
March 24, 2026
Unprompted review
Reply from Three UK - 3Store Nottm (Clumber Str)
Lovely to hear, Bob, that Tom and maryam provided you with the very best service throughout. We’re so happy! Wishing you all the very best ahead. 😊 -Ayesha
Makela was brilliant and very helpful…
Makela was brilliant and very helpful today.
She is a Legend in customer service support.
March 21, 2026
Unprompted review
Reply from Three UK - 3Store Nottm (Clumber Str)
That’s brilliant Jon. Thanks for shining a light on Makela’s support 🚀 Feedback like yours keeps us pushing for top tier service every day. -Arvind
Danny in the Nottingham Store was fab
After contacting the Business Broadband team for help with our charity’s 5G equipment, they suggested I visit our nearest store. Danny in the Nottingham Store was fab, from listening to the problem we had to offering advice/solutions. It’s great to have such support on hand when we need it.
March 18, 2026
Unprompted review
Reply from Three UK - 3Store Nottm (Clumber Str)
We couldn’t be happier knowing you’re smiling, Colin! Your appreciation of Danny’s efficiency means so much. What a joy it was to serve you at Nottingham! -Ashifa
Register my App
Danny in the Three shop was helpful. I came in to get help with getting on my Three app and he got me registered. He was a great help.
March 18, 2026
Unprompted review
Reply from Three UK - 3Store Nottm (Clumber Str)
Hi Dinesh, thank you for taking the time to leave such a wonderful 5⭐ review! Danny’s expertise and kindness truly shone through, and we’re thrilled he was able to get the app sorted so smoothly for you. -Neha
Steve helped me get back online when I…
Steve helped me get back online when I had issues with my
March 11, 2026
Unprompted review
Reply from Three UK - 3Store Nottm (Clumber Str)
Love hearing this, Reza 💫 We’re delighted that Steve provided such great support and got your connection back up and running just the way you needed. Wishing you joy and smiles ahead ❤️ -Arvind
Great staff
February 28, 2026
Unprompted review
Reply from Three UK - 3Store Nottm (Clumber Str)
Mickela, your feedback fills us with joy! Delivering a seamless experience is our priority, and it’s what we strive for every day. -Ashifa
Michaela did an awsome job made things…
Michaela did an awsome job made things bery simple and sorted everything out for me
February 28, 2026
Unprompted review
Reply from Three UK - 3Store Nottm (Clumber Str)
Wow, thank you, Zak, for the incredible feedback! We’re over the moon to know that Michaela made things so easy and seamless for you. -Veronica
Reply from Three UK - 3Store Nottm (Clumber Str)
Adebayo, feedback like this keeps us smiling! We’re delighted our team could give you the service you deserve. Thanks for sharing your thoughts. 😊 -Ayesha
Saved some money!
Dropped in at Long Row, Nottingham to check on my contact and my daughter's contracts.
Half an hour later, I'd saved over £30 per month thanks to the help and advice from Tom.
Happy days 😁
February 16, 2026
Unprompted review
Reply from Three UK - 3Store Nottm (Clumber Str)
Hey Matthew, thanks for sharing your lovely experience 🎯 Great to hear Tom supported you during your review and helped you secure extra monthly savings, making your visit a pleasant one. Here’s to great things ahead 😄 -Arvind
Tom was very helpful
February 10, 2026
Unprompted review
Reply from Three UK - 3Store Nottm (Clumber Str)
Hey Roshan! 💫 That’s amazing to hear! Kudos to Tom for making the experience extraordinary. Thank you for your kind words! -Ashifa
Danny has been absolutely brilliant xx
February 4, 2026
Unprompted review
Reply from Three UK - 3Store Nottm (Clumber Str)
Thanks for your 5 ⭐ review, Christine, and it's lovely to hear that you enjoyed great customer service from Danny. We appreciate you taking the time to share this with us. -Michael
Thanks for the help
Danny helped me update my phone as been having some issues. Appreciate the help.
February 4, 2026
Unprompted review
Reply from Three UK - 3Store Nottm (Clumber Str)
Hi Roy, we’re thrilled to hear this! 💙 Danny made everything smooth and hassle free with the phone update. Thanks for sharing your experience! -Neha
Good Service
Abousulty brilliant guy would get danny any time to get u sorted brilliant service
February 3, 2026
Unprompted review
Reply from Three UK - 3Store Nottm (Clumber Str)
John, you’re awesome! 🌟 Danny enjoyed every moment helping you. Brilliant guy, brilliant service, brilliant outcome. Thanks for rating us 5⭐ -Ayesha
Amazing girls xx
January 27, 2026
Unprompted review
Reply from Three UK - 3Store Nottm (Clumber Str)
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Thanks asia
Thanks asia. She is verry helpfull and under standing Grate no problems at all thanks
January 25, 2026
Unprompted review
Reply from Three UK - 3Store Nottm (Clumber Str)
That’s brilliant, Ahsan! We’re super happy to hear that Asia gave you all the support you needed. We truly appreciate your feedback! 😊 -Neha
Great service from Joshua
Came in to the store to get a quote on a new phone and sim as my contract ends with another provider in 3 months, i spoke to a guy called Joshua and he helped me find a perfect price for what I was looking at that also included a tablet I will be back in 2 months for the phone
January 19, 2026
Unprompted review
Reply from Three UK - 3Store Nottm (Clumber Str)
YAY 🎉 Jade, we love hearing this! 🌟 It’s fantastic that Joshua guided you to the perfect phone and SIM plan. We’re looking forward to seeing you again soon. -Shivam
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