Three UK - 3Store Preston Reviews 99

TrustScore 5 out of 5

4.8

D&B Unit, 16 Fishergate, PR1 3NN Preston, North, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Priyan, was very helpful today matching me to right handset, finding me a good deal. Some technical issues happened but he was very resliant and sorted. Thank you Priyan

Company replied

Rated 5 out of 5 stars

Amazing and friendly service in Preston 3 store from Priyan. who helped me trade in my old phone and got me a great deal on my new samsung s26 Ultra

Company replied

Rated 5 out of 5 stars

Came into Three Store Preston for an iphone 15, got a good deal for iphone 17. Priyan served me and he was really helpful and he got me a good deal. Keel up the good work and top customer experience

Company replied

Rated 5 out of 5 stars

I was spoken to as soon as I arrived and was asked what I wanted. I informed the staff member i was there for my contract renewal and was introduced to Josh who helped. He was knowledgeable and helpf... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Preston

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • D&B Unit, 16 Fishergate, PR1 3NN, Preston, North, United Kingdom

  • 01772889718

4.8

Excellent

TrustScore 5 out of 5

99 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Josh is an absolute god send would…

Josh is an absolute god send would definitely recommend massive help

May 23, 2026
Unprompted review
Three UK - 3Store Preston logo

Reply from Three UK - 3Store Preston

That’s fantastic, David! We’re so glad Josh was able to provide the support you needed. Your recommendation means a lot to us 💜 -Neha

Rated 5 out of 5 stars

Great service from everyone especially…

Great service from everyone especially Khadeejah with sim only

May 20, 2026
Unprompted review
Three UK - 3Store Preston logo

Reply from Three UK - 3Store Preston

That’s awesome! A big shoutout to our team and to Khadeejah for going above and beyond to make your experience exceptional. They’ll be thrilled to know their efforts were truly appreciated. -Neha

Rated 5 out of 5 stars

Great service

Great service. Thank you for the great deal and the great people!

May 15, 2026
Unprompted review
Three UK - 3Store Preston logo

Reply from Three UK - 3Store Preston

Thank you for the amazing review, Aftab! We’re so pleased you had a fabulous experience with our team and loved the offer. 😊 -Veronica

Rated 5 out of 5 stars

Perfect

Perfect! Thankyou

May 15, 2026
Unprompted review
Three UK - 3Store Preston logo

Reply from Three UK - 3Store Preston

💫 We really appreciate your kind words, Szymon. It’s fantastic to hear that the service you received left such a positive impression. -Neha

Rated 5 out of 5 stars

Dami is amazing

Dami is amazing, she got us the best deal and did so with a smile. She's a credit to the company

May 15, 2026
Unprompted review
Three UK - 3Store Preston logo

Reply from Three UK - 3Store Preston

Hi Alimi. We're absolutely thrilled to hear that Dami found you the best deal and did so with such a warm smile. 😇 -Prabhjeet

Rated 5 out of 5 stars

thank you dami

thank you dami. lovely girl and great service

May 15, 2026
Unprompted review
Three UK - 3Store Preston logo

Reply from Three UK - 3Store Preston

Thanks a ton for this review, Oluwaseun! We absolutely love hearing this. Hope you have a wonderful day! 😊 -Neha

Rated 5 out of 5 stars

Very good and quick service thanks…

Very good and quick service thanks priyan very helpful

May 15, 2026
Unprompted review
Three UK - 3Store Preston logo

Reply from Three UK - 3Store Preston

Hi Fredrick, your words truly spotlight Priyan's dedication 🚀 Insights like yours inspire us all and we value the effort you've taken to share this with us. -Arvind

Rated 5 out of 5 stars

Excellent service from Baz

Excellent service from Baz. A great young man.

May 14, 2026
Unprompted review
Three UK - 3Store Preston logo

Reply from Three UK - 3Store Preston

That’s wonderful to hear, James. Baz’s commitment truly stands out, and his support made a real impact while leaving a strong impression. 🎉 -Neha

Rated 5 out of 5 stars

Priyan

Priyan, was very helpful today matching me to right handset, finding me a good deal. Some technical issues happened but he was very resliant and sorted.

Thank you Priyan

May 14, 2026
Unprompted review
Three UK - 3Store Preston logo

Reply from Three UK - 3Store Preston

Hi Ross, we appreciate you sharing this. It sounds like Priyan did a fantastic job staying focused to ensure you walked away with the perfect device and a plan that fits. We're glad they could navigate those technicalities to get everything sorted for you. -Kishan

Rated 5 out of 5 stars

Amazing and friendly service

Amazing and friendly service in Preston 3 store from Priyan. who helped me trade in my old phone and got me a great deal on my new samsung s26 Ultra

May 9, 2026
Unprompted review
Three UK - 3Store Preston logo

Reply from Three UK - 3Store Preston

Hi. Sam! We’re thrilled to hear that Priyan at our Preston store provided such friendly service and helped you secure a great deal. 😇 -Prabhjeet

Rated 5 out of 5 stars

Fantastic service by all the staff in…

Fantastic service by all the staff in three. Thank you

May 7, 2026
Unprompted review
Three UK - 3Store Preston logo

Reply from Three UK - 3Store Preston

Fantastic stuff, Roger! We’re so glad the team delivered such great service for you. Thanks for taking the time to share this 😊 -Samad

Rated 5 out of 5 stars

Came into Three Store Preston for an…

Came into Three Store Preston for an iphone 15, got a good deal for iphone 17. Priyan served me and he was really helpful and he got me a good deal. Keel up the good work and top customer experience

April 25, 2026
Unprompted review
Three UK - 3Store Preston logo

Reply from Three UK - 3Store Preston

Hi Yosef, love this! Great to hear Priyan helped you level up from an iPhone 15 to an iPhone 17 with a solid deal. Thanks for the shout‑out 🙌 -Ayesha

Rated 5 out of 5 stars

Amazing ser ice from josh helped me out…

Amazing ser ice from josh helped me out with my transfer and even helped apply my screen protector

April 16, 2026
Unprompted review
Three UK - 3Store Preston logo

Reply from Three UK - 3Store Preston

Thank you, Steven. We’re glad Josh was able to support you with your transfer and phone setup. We appreciate you sharing your positive experience. -Suhaas

Rated 5 out of 5 stars

Came in store to see Josh and his…

Came in store to see Josh and his service is exceptional he talked me through everything and was a saint credit to the store in Preston

April 14, 2026
Unprompted review
Three UK - 3Store Preston logo

Reply from Three UK - 3Store Preston

Hey Heather, Josh’s dedication shines through in every interaction. We’re grateful you felt supported and valued at our Preston branch. Thank you for the wonderful 5 ⭐ review! -Maryalex

Rated 5 out of 5 stars

Saw Josh today and he so helpful with…

Saw Josh today and he so helpful with my situation talked me through my problems and helped me with every step such as great value to the team in Preston

April 13, 2026
Unprompted review
Three UK - 3Store Preston logo

Reply from Three UK - 3Store Preston

Hi Kath, we’re delighted Josh offered such amazing guidance regarding your requirements. It’s fantastic he clarified your queries and managed each stage; he is truly an asset to our Preston branch. -Kishan

Rated 1 out of 5 stars

Worst experience at the Preston store

Worst experience at the Preston store, The manager behaved very unprofessional, we bought a iPhone 17 pro max and opened the box at home there is dent at the back of the mobile and immediately took the mobile, there the manager is blaming us. Very rude behaviour of the manager I think his name is Hamza or something. 😡

April 12, 2026
Unprompted review
Three UK - 3Store Preston logo

Reply from Three UK - 3Store Preston

Hey Sai, we truly appreciate you taking the time to share this with us. It's clear that your visit to the Preston store left you feeling disappointed, and that's the last thing we ever want for our customers. The experience you described doesn't reflect the standard of care we strive to deliver. Your trust means a lot to us, and we're committed to making sure this situation is turned around in the right way. -Manavata

Rated 5 out of 5 stars

Priyan has been brilliant

Priyan has been brilliant, has the patience of a saint. Thank you

April 2, 2026
Unprompted review
Three UK - 3Store Preston logo

Reply from Three UK - 3Store Preston

Hi Mrs Gugala! 🎉 It’s fantastic to hear that Priyan provided you with great service. Thank you so much for the 5⭐ review! 😊 -Ayesha

Rated 5 out of 5 stars

Top customer service at Three Preston

Top customer service at Three Preston. Priyan was really helpful and solved all my issues.

April 2, 2026
Unprompted review
Three UK - 3Store Preston logo

Reply from Three UK - 3Store Preston

Thank you so much for sharing your experience, Giacomo. It’s great to hear that Priyan in Three Preston offered such attentive support and made sure everything was taken care of for you. -Afaq

Rated 5 out of 5 stars

Dami was very helpful and…

Dami was very helpful and knowledgeable in assisting me in today. Thank you

April 1, 2026
Unprompted review
Three UK - 3Store Preston logo

Reply from Three UK - 3Store Preston

Hey Nighat, thank you for sharing this amazing 5⭐ review! We’re thrilled that Dami gave you such a fantastic experience. 😊 -Veronica

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look