Firstly I got what I came for which is great and I got good tips on how to improve my monthly package while getting an upgrade on a new Phone. Top class !! Szlavik on the Strand was particularly help... See more
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Great customer service from slavyic(apologies on the name spelling)explained everything clearly really helpful on advising what would be best for our budget and threw in a few extras..Phone now set up... See more
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I would like to thank Szlavik for his great support and dedication to help customers
Company replied
LEONG,was fantastic today. I'm not very good with technology, but he was so helpful, explaining everything in details. We were able to upgrade all family phones with happy end.... See more
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Company details
About Three UK - 3Store Strand
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
436 Strand, WC2R 0QN, London, London, United Kingdom
- 02073799415
4.9
Excellent
112 reviews
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Reply from Three UK - 3Store Strand
Hi Mouloud, thank you so much for your lovely feedback! 🌟 We’re glad to hear that Cris provided you with a great experience. ✨ – Three Social Media Team
Szlavik was very kind and helpful…
Szlavik was very kind and helpful setting up my 5g broadband.
October 19, 2026
Unprompted review
Reply from Three UK - 3Store Strand
Hi Joe, thank you for sharing your feedback; it's great to know the support provided by Szlavik helped get your 5G Broadband up and running with ease. — Three Social Media Team
Super helpful
Super helpful, friendly and great at finding the best deals
October 14, 2026
Unprompted review
Reply from Three UK - 3Store Strand
Hi Victoria, we're delighted to know the support you received combined a welcoming approach with options that delivered excellent value. — Three Social Media Team
Thanks you Leong to sort outmy pronblem.
Thanks you Leong to sort outmy pronblem.
October 6, 2026
Unprompted review
Reply from Three UK - 3Store Strand
Hi Rosa, thank you for your review. We're delighted to hear Leong was able to assist and ensure everything was resolved for you.
Three Social Media Team
Leong have been very helpful and helped…
Leong have been very helpful and helped with my phone problems today
October 3, 2026
Unprompted review
Reply from Three UK - 3Store Strand
Hi Helena, feedback like this is always valued. It's great to see Leong recognised for the difference made to your experience today. — Three Social Media Team
Very helpful people working in three…
Very helpful people working in three store in Strand. Thanks Leong
October 3, 2026
Unprompted review
Reply from Three UK - 3Store Strand
Love this, Kenny 💫 Leong's support at our Strand store clearly made a positive difference. Thanks for the lovely recognition 🌟
- Three Social Media Team
Leong was very helpful and patient .
September 12, 2026
Unprompted review
Reply from Three UK - 3Store Strand
Hi Sandra, thanks for the glowing feedback. We are happy to hear that Leong provided calm and reliable assistance throughout, creating a seamless experience for you.
-Three Social Media Team
Szlavik was great
September 11, 2026
Unprompted review
Reply from Three UK - 3Store Strand
Thank you for your kind words, Lloyd! We’re thrilled to hear that Szlavik made such a strong impression. 🌟 — Three Social Media Team
Leong was quite helpful
Leong was quite helpful. Went and above his duties to be useful
September 10, 2026
Unprompted review
Reply from Three UK - 3Store Strand
Hello Amay, we’re pleased to hear Leong was able to assist and provide such dedicated service. Thank you for the 5 ⭐ review. - Three Social Media Team
BEST SERVICE!
So clear, quick and welcoming! Cris specifically was incredibly helpful. He helped navigate me to the right direction and was very clear about everything, with no confusion!
September 11, 2026
Unprompted review
Reply from Three UK - 3Store Strand
Thanks a ton for your review, Divine! 🎉 Cris really nailed it, and we look forward to serving you again. ☺️ — Three Social Media Team
I am humbled by the service I received…
I am humbled by the service I received today at Three. Szlavik gave me all the time and guidance I needed to make the right choice.
Being an international traveler, alot needed balancing and we indeed got there.
Thank you!!
September 9, 2026
Unprompted review
Reply from Three UK - 3Store Strand
Hey Safina, it's great to know that Szlavik guided you through your options and helped you make the right decision. Thank you for your review. 🌟 — Three Social Media Team
I met two people at the shop and…
I met two people at the shop and szlavik was the most kindest ! ❤️Thank you szlavik God bless you !
September 9, 2026
Unprompted review
Reply from Three UK - 3Store Strand
Hi there, thank you for your lovely feedback. We're delighted to hear that Szlavik at the store provided reliable assistance with a warm and welcoming approach, ensuring a smooth and seamless experience throughout your visit.
- Three Social Media Team
Attentive customer service
Szlavik was great, very helpful and friendly. I managed to get a better deal in store than what I originally came in for! :)
September 8, 2026
Unprompted review
Reply from Three UK - 3Store Strand
Hey Hope, we're glad to hear Szlavik was able to help you explore the available options and find one that offered even better value than you were expecting. Thank you for the feedback.
-Three Social Media Team.
Pauline knew what I was looking for and…
Pauline knew what I was looking for and found it. I’ve been with 3 for a long time and this is the best in-store experience I’ve ever had. Thank you.
September 5, 2026
Unprompted review
Reply from Three UK - 3Store Strand
Hi Jeremy, thank you for your review. It's wonderful to hear Pauline understood exactly what you needed and helped make your visit such a memorable one. We appreciate your feedback. 💜
Three Social Media Team
Szlavik was really helpful and the…
Szlavik was really helpful and the process was made super easy.
September 2, 2026
Unprompted review
Reply from Three UK - 3Store Strand
Thank you for sharing your experience, Benaya! We're thrilled to hear that Szlavik made your experience so seamless and provided such fabulous support. ✨ — Three Social Media Team
I would like to thank Szlavik for his…
I would like to thank Szlavik for his great support and dedication to help customers
September 1, 2026
Unprompted review
Reply from Three UK - 3Store Strand
Hi there, thank you for sharing your feedback. It's wonderful to know Szlavik's commitment and support left such a positive impression. We appreciate you taking the time to recognise his efforts. 💜
Three Social Media Team
Was fantastic, superbly wonderful.
Was fantastic, I’ve been with three since 2012 makes it 14 years since I’m with this provider so it must have spoken volumes that I’m still with three until now with still five (5) accounts actively using…
So yes my experience with three is ok and the customer service is always great no complaints never…
August 24, 2026
Unprompted review
Reply from Three UK - 3Store Strand
Hi there, thank you for your amazing 5-star review! It's wonderful to know that we've consistently delivered the level of support and service you've come to rely on.-Three Social Media Team
LEONG,was fantastic today
LEONG,was fantastic today.
I'm not very good with technology, but he was so helpful, explaining everything in details.
We were able to upgrade all family phones with happy end.
It makes a big difference meeting people like him in the store.
Thank you Leong for today.
August 22, 2026
Unprompted review
Reply from Three UK - 3Store Strand
Dear Valbona,
Thank you for sharing your experience with us. We’re delighted to hear that Leong provided such great support and made the process smooth and enjoyable for your family. We truly appreciate your kind words and will be sure to share your feedback with him. Not only that, but we look forward to welcoming you again soon. — Three Social Media Team
Reply from Three UK - 3Store Strand
That’s wonderful to hear, Alex 🌟 We're pleased Szlavik's care and attention stood out 💙
- Three Social Media Team
Szllavik was very friendly
Szllavik was very friendly, fast, and helpful.
Made the whole process of upgrading great, highly impressed
August 7, 2026
Unprompted review
Reply from Three UK - 3Store Strand
Hi John, we appreciate your feedback. It’s wonderful that Szllavik provided fast and helpful support, making your upgrade experience smooth from start to finish.
– Three Social Media Team
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