Cris was helping me clarify my three billing, helped me with understanding my contract and answer all my questions. I am very happy with the service here
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Cris told me honestly the difference between Honor and Galaxy phones which fold open. He noticed a service I needed for a new laptop and found me the best product which was at a very competitive pri... See more
Company replied
Everything went well. Szlavik was very helpful. He introduced a much better deal than I have expected. Especially the This Discovery session. I appreciate his patience and his willingness to help. It... See more
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Very helpful and nolagable.
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Company details
About Three UK - 3Store Strand
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
436 Strand, WC2R 0QN, London, London, United Kingdom
- 02073799415
4.9
Excellent
75 reviews
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Cris was helping me clarify my three…
Cris was helping me clarify my three billing, helped me with understanding my contract and answer all my questions. I am very happy with the service here
May 18, 2026
Unprompted review
Reply from Three UK - 3Store Strand
Hi Maria, thank you for your kind feedback. It’s great to hear Cris provided clear guidance on your plan and made everything easy to understand. -Suhaas
Broadband support & Phone
Cris was very helpful and saved me £500 on my phone bill!
May 16, 2026
Unprompted review
Reply from Three UK - 3Store Strand
Really appreciate your comments, Rayan. Cris made everything clear and straightforward, and we’re delighted his help led to such a big saving on your phone bill. -Manavata
Reply from Three UK - 3Store Strand
Hi Jason, thanks for the feedback! We're glad we could make things easy for you. -Shivam
Szlavik was very helpful and friendly
Szlavik was very helpful and friendly. Made the discovery and solution process easy and simple. Great shop experience.
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Strand
Thanks for letting us know. It’s great to hear that Szlavik provided excellent support and got everything up and running for you. -Afaq
Leong was just the perfect customer…
Leong was just the perfect customer agent. Patient, patient, patient and so polite.
May 5, 2026
Unprompted review
Reply from Three UK - 3Store Strand
That’s awesome 🎉! We’re glad you received such caring and helpful support. Leong went above and beyond to make everything effortless, and we truly appreciate you sharing your wonderful experience. -Neha
Very knowledgeable and helpful team
Very knowledgeable and helpful team . Thank you!
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Strand
Hi Jill, thanks for the feedback! It’s great to hear that our team provided the expert support you needed today. We’re so pleased we could help and really appreciate the kind words. -Shivam
Thanks Leong for all the helping thanks
May 1, 2026
Unprompted review
Reply from Three UK - 3Store Strand
Maurice, thanks for taking the time to leave this message. Leong will be delighted to know their help was appreciated. -Manavata
thanks LEong very good service help me…
thanks LEong very good service help me setup three APP
April 28, 2026
Unprompted review
Reply from Three UK - 3Store Strand
Fantastic to hear the support made things easy! Leong’s guidance with setting up your apps really stood out and ensured everything was handled smoothly -Manavata
The staff is really kind and patient!
The staff is really kind and patient!
Very impressive experience!
April 18, 2026
Unprompted review
Reply from Three UK - 3Store Strand
Thanks, Rena! Love that the team made you feel welcomed and cared for wholesome energy only 💗 -Ayesha
Variety of products and knowledge and helpfulness of staff was excellent.
Cris told me honestly the difference between Honor and Galaxy phones which fold open.
He noticed a service I needed for a new laptop and found me the best product which was at a very competitive price without compromising quality.
He was exceptional with communication and checking the products and services were suitable for myself specifically.
April 15, 2026
Unprompted review
Reply from Three UK - 3Store Strand
Thank you for sharing your feedback, Sarah! We’re delighted to hear that Cris provided clear, honest guidance and helped you find the right products and services for your needs. Enjoy the rest of your day! -Afaq
Leong was fantastic in helping setup
Leong was fantastic in helping setup, and Neuza to support too!
April 11, 2026
Unprompted review
Reply from Three UK - 3Store Strand
Nicholas, you’ve made our day! Leong and Neuza had a great time helping you get everything set up. We’re so glad you had a fantastic experience. 😊 -Ayesha
I had such a positive experience today…
I had such a positive experience today in store ! Cris was incredibly helpful and patient and happily helped me all the way through my purchase and set up of my equipment. 10/10 ⭐
April 10, 2026
Unprompted review
Reply from Three UK - 3Store Strand
Big shoutout to Cris for turning customer service into a full on joyful experience! 🎉 Karla, this is exactly what we want our customers to feel, valued and happy! Here’s to many more smiling moments together! 😃 -Kashish
Fantastic service at this location
Fantastic service at this location! Pauline and Leong are very knowledgeable and helped me find the best internet package. Very impressed with their helpfulness and friendly attitude. Five stars!
April 9, 2026
Unprompted review
Reply from Three UK - 3Store Strand
Thank you, Mai! We’re delighted Pauline and Leong’s expertise and friendly support helped you find the right plan. Your wonderful feedback means a lot to us. -Suhaas
Great deal..staff was good
April 3, 2026
Unprompted review
Reply from Three UK - 3Store Strand
Hi Rommel, we’re pleased you found real value and the team took good care of you. -Kishan
Szlavik was very patient
April 3, 2026
Unprompted review
Reply from Three UK - 3Store Strand
Hello George, we’re delighted Szlavik supported you with such care. Wishing you a wonderful day 😊. -Suhaas
Helpful store...I was just passing a 3 store and…
I was just passing a 3 store and remembered I needed to ask about a few things so popped in and Neuza the store manager was really helpful.
April 2, 2026
Unprompted review
Reply from Three UK - 3Store Strand
Hey Tim, spreading delight and making every visit special is what drives us forward. Neuza ensured your time with us was handled beautifully. We hope your day is filled with positivity and joy! -Ashifa
Great service with Pauline
Great service with Pauline
Very pro and efficient
March 28, 2026
Unprompted review
Reply from Three UK - 3Store Strand
Hi Marc, we appreciate the feedback. It’s good to know that Pauline provided a professional and seamless experience during your recent interaction. -Kishan
Great service from Szlavik
March 19, 2026
Unprompted review
Reply from Three UK - 3Store Strand
Thank you for sharing your thoughts, Mark! It’s great to hear that Szlavik delivered such outstanding support. -Afaq
Szlavik was a super great help
Szlavik was a super great help. Made everything super straight forward. Extremely friendly. Highly recommend
March 16, 2026
Unprompted review
Reply from Three UK - 3Store Strand
Thanks a ton for your review, Nicole 🎉 We're thrilled to hear that Szlavik offered exceptional support and guided you with clear, confident expertise. Wishing you great things ahead 💙 -Arvind
Excellent Customer service
Excellent Customer service - good communication and support /Thanks to Neuza for her support and customer focus values. And Minhaz for his support with the application
March 14, 2026
Unprompted review
Reply from Three UK - 3Store Strand
We’re delighted Neuza’s dedication and Minhaz’s guidance made everything seamless. Your thoughtful feedback means a lot and inspires us to keep delivering excellent support. -Suhaas
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