Three UK - 3Store Stratford Reviews 

628
•
TrustScore 5 out of 5

5.0

Unit SU40, Lower Ground Floor, Stratford Westfield, Montfichet Road, E20 1EJ Stratford Westfield, London, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Esha was super helpful. I had a few enquiries about switching to three and she was so informative. She also has such a positive approach to work and her customers! Highly reccomend speaking to Esha fo... See more

Company replied

Rated 5 out of 5 stars

I Helen Adejumo customer of 3g meet with Kai in Westfield 3g shop he attended to me which I really appreciate him . I hereby recommend him for Good customer service If not for him today I could ha... See more

Company replied

Rated 5 out of 5 stars

Tsion was REALLY AMAZING. I came in upset at the network issue I was facing and Tsion handled it really well, made me feel heard and resolved my issue and I’m leaving a happy customer. Thank you so... See more

Company replied

Rated 5 out of 5 stars

I want to share my very positive experience. From the very first moment, Natasha was extremely kind and professional. She welcomed me with a sincere smile that made me feel comfortable right away. Her... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Stratford

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit SU40, Lower Ground Floor, Stratford Westfield, Montfichet Road, E20 1EJ, Stratford Westfield, London, United Kingdom

  • 02085550132

5.0

Excellent

TrustScore 5 out of 5

628 reviews

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5.0

All reviews

(628)

33,970 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tsion was REALLY AMAZING

Tsion was REALLY AMAZING. I came in upset at the network issue I was facing and Tsion handled it really well, made me feel heard and resolved my issue and I’m leaving a happy customer.

Thank you so much Tsion for your patience and support 😁

October 19, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hey Oluwatimileyin, you've just made our day. What a fantastic shout-out for Tsion. We're delighted they took the time to listen, understand your concerns and help resolve the network issue that was causing you frustration. It's wonderful to hear you're leaving as a happy customer. Thank you for sharing your experience.
Three Social Media Team

Rated 5 out of 5 stars

Tanjana was fantastic

Tanjana was fantastic, very friendly and professional, defenetly a great service. I am a Happy customer 😊

October 19, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hello Celia, it's great to know Tanjana made your experience an enjoyable one and took good care of you. Thank you for your 5 ⭐ review. - Three Social Media Team

Rated 5 out of 5 stars

Tanjana was a great help

Tanjana was a great help. Great person. Good listener and caring and paying full attention to the customer. Wish her the best in life.

October 19, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Muzammil, we appreciate you taking the time to share this; the attentiveness and consideration shown by Tanjana clearly made a meaningful difference to your experience. — Three Social Media Team

Rated 5 out of 5 stars

I Helen Adejumo customer of 3g meet…

I Helen Adejumo customer of 3g meet with Kai in Westfield 3g shop he attended to me which I really appreciate him . I hereby recommend him for Good customer service
If not for him today I could have upout from 3g. Thank God I did not lose my temper.

October 17, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Helen, thanks for the brilliant feedback. We’re glad to hear that Kai at the Westfield Three Store provided excellent support and helped resolve all your concerns, ensuring a great experience throughout your visit. Your recommendation truly means a lot to us.

— Three Social Media Team

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
Absolutely loved the experience! 💕 She is so sweet, talented, and professional. Her work is amazing, and the results are beyond expectations. Highly recommended! 🥰✨💗 Tsion

October 17, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hey Suman, we're delighted to hear Tsion provided such a positive experience. It's great to know you were pleased with the service you received and that everything exceeded your expectations. Thank you for taking the time to share your feedback and recommendation! 😊
-Three Social Media Team.

Rated 5 out of 5 stars

Esha was super helpful

Esha was super helpful. I had a few enquiries about switching to three and she was so informative. She also has such a positive approach to work and her customers! Highly reccomend speaking to Esha for any queries regarding your phone contracts :)

October 16, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hey Zara, we're delighted to hear Esha provided such a positive experience. It's great to know she took the time to answer your questions and helped you explore your options with confidence. Thank you for taking the time to share your feedback and recommendation! 😊💚
-Three Social Media Team.

Rated 5 out of 5 stars

Deepthi was great help

Deepthi was great help. Very Professional and Polite. It was great experience getting the pre-order placed in store.

October 16, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Tapish, thanks for the review. It’s great to hear Deepthi provided professional and polite support and made the pre-order process smooth for you. We appreciate you taking the time to share your experience.

Three Social Media Team

Rated 5 out of 5 stars

Tanjana I had a good experience with her

Tanjana I had a good experience with her

October 16, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Super happy to know that, Esther! You received such great help from Tanjana. We want nothing but the best for our customers, and we’re happy that you’re pleased with our service 🌺 -Three Social Media Team

Rated 5 out of 5 stars

We have very good experience with guy…

We have very good experience with guy named ‘Kai’ was very helpful

October 13, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Thank you for the fantastic review, Manisha! It is wonderful to hear that Kai ensured you felt completely looked after and supported. – Three Social Media Team

Rated 5 out of 5 stars

Veryy helpful

Veryy helpful! Thank you Samella :)

October 13, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Ananya, thanks for taking the time to leave a review. It's great to know Samella made such a positive impression.

Three Social Media Team

Rated 5 out of 5 stars

Vinny was able to remove the virus of…

Vinny was able to remove the virus of my phone. Thank yoj

October 7, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Babuldas, feedback such as this is truly appreciated. It's great to see Vinny recognised for the support provided in getting your phone back up and running. — Three Social Media Team

Rated 5 out of 5 stars

Vinny was an amazing help

Vinny was an amazing help, he was very patient and was able to solve all of my phone problems.

October 7, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Thanks for sharing, Jennifer! It’s wonderful to know that Vinny sorted everything out smoothly.- Three Social Media Team

Rated 5 out of 5 stars

Great service by vinny

Great service by vinny

October 7, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hey Ana, we're glad to hear Vinny made your experience positive one. Thank you for the feedback.
-Three Social Media Team.

Rated 5 out of 5 stars

Vinry was fantastik costumer service as…

Vinry was fantastik costumer service as he helpe a lots today in store 3G at stratford .very good service ,thanks

October 7, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Kamel, it's rewarding to hear how much of a difference the support you received made. It's great to see Vinry recognised for the attention given during your visit and for leaving you with such a positive view of the service. — Three Social Media Team

Rated 5 out of 5 stars

Tanjana is very nice to us she gives…

Tanjana is very nice to us she gives information about everything
She also gives us best offer available

October 6, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Nishchal, thank you for your review. We're pleased to hear Tanjana took the time to explain everything clearly and helped you find an option that suited your needs.— Three Social Media Team

Rated 5 out of 5 stars

It was a good experience

It was a good experience. Kai was friendly

October 6, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hello Milton, we're glad Kai could assist you and make your experience enjoyable. Thank you for sharing your experience. - Three Social Media Team

Rated 5 out of 5 stars

Great service by Kai

Kai hás been very helpful and was patient with me

October 5, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hey Claudecir! Thank you so much for ⭐⭐⭐⭐⭐ review about Kai! Hope you have a wonderful day 🙂 — Three Social Media Team

Rated 5 out of 5 stars

Nandita best advisor.She helped me to…

Nandita best advisor.She helped me to choose my plan and explained everything properly. So happy.

October 4, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Graciano, thanks for the glowing 5⭐ rating. We're thrilled to hear that Nandita provided exceptional support with clear guidance by helping you choose an ideal plan that fits you perfectly and made your experience a memorable one.

– Three Social Media Team

Rated 5 out of 5 stars

5 start very good service!!

5 start very good service!!
Special thanks for Sania, she was fantastic and super help full!

October 4, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hey David, thank you for the 5-star review! We're delighted to hear you received such great service and that Sania made your experience smooth and enjoyable. 😊💚
-Three social Media team.

Rated 5 out of 5 stars

Nandita is very helpful

Nandita is very helpful. She is knowledge and have lot of patience. Thank you so much.

October 3, 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Joshna, we're thrilled that Nandita delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review.- Three Social Media Team

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