Lovely customer service by Tsion at three, went there for device upgrade and she helped us really well, provided all the necessary information and was really quick with all the formalities. Loved the... See more
Company replied
Location
Switch locationUnit SU40, Lower Ground Floor, Stratford Westfield, Montfichet Road, E20 1EJ Stratford Westfield, London, GB
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See what reviewers are saying
Saleem was eager to support when I was confused on what phone to pick. He was providing extra information and helping set up. Great customer service provided. Got everything I need. Thanks for... See more
Company replied
Great customer service by Tsion, she is lovely to talk to. She provided all the necessary information and was quick with finishing up the formalities. It was really sweet to be served by her.
Company replied
Vinny he is clear and makes you understand everything ask for approval every time hes going to change something,doesn't make you nervous and I felt really comfortable with him I couldn't asked for an... See more
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Company details
About Three UK - 3Store Stratford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit SU40, Lower Ground Floor, Stratford Westfield, Montfichet Road, E20 1EJ, Stratford Westfield, London, United Kingdom
- 02085550132
4.9
Excellent
554 reviews
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Kai is absolutely excellent
Kai is absolutely excellent, very helpful, very accredited member of staff, could not ask for a better service
September 1, 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hey there, you've just made our day ✨ What a fantastic shout-out for Kai. We're delighted to hear his helpful and attentive approach left you feeling so well looked after. Thanks for sharing the love 💙
Three Social Media Team
The customer service given to me by Kai…
The customer service given to me by Kai is A*
I am very happy and thankful.
September 1, 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hey Ahdaorah, you've just made our day ✨ What a wonderful shout-out for Kai. We're delighted to hear his A* support left you feeling so happy and appreciated 💙
Three Social Media Team
Saleem was eager to support when I was…
Saleem was eager to support when I was confused on what phone to pick.
He was providing extra information and helping set up. Great customer service provided.
Got everything I need. Thanks for making it easy!
August 31, 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Thanks for sharing your experience! 🌟 It is awesome to know Saleem went the extra mile to clear up your doubts and deliver top-tier support. Enjoy your new device, Rian! 📱– Three Social Media Team
Saleem is the man with the phone plan
Saleem made his coworkers look like they were sleeping on the job.
Massive help after needing a phone replaced.
Great service!
August 31, 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Love this, Erin 💫 We're pleased that Saleem made such a strong impact while helping with your replacement phone. Recognition like this means a lot 🌟
- Three Social Media Team
Samiha was very very helpful in…
Samiha was very very helpful in upgrading my sim plan. I also left the store with a tablet. She made my day and I’m very thankful for her help.
August 31, 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hey Olufunke, we're glad to hear Samiha was able to help you review your options and find a plan that worked well for you. It's great to know her support made such a positive difference. Thank you for the feedback. 😊💚
-Three Social Media Team.
Great customer service by Tsion
Great customer service by Tsion, she is lovely to talk to. She provided all the necessary information and was quick with finishing up the formalities. It was really sweet to be served by her.
August 31, 2026
Unprompted review
Reply from Three UK - 3Store Stratford
That's impressive, Naitik. We're super happy to hear that Tsion gave you all the support you needed. Thank you for taking the time to leave an incredible 5 ⭐ review! - Three Social Media Team
Lovely customer service by Tsion at…
Lovely customer service by Tsion at three, went there for device upgrade and she helped us really well, provided all the necessary information and was really quick with all the formalities. Loved the service 👍
August 31, 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hello Vidhi, we’re glad Tsion could make your device upgrade smooth and informative. Thank you for the 5 ⭐ review - Three Social Media Team
Kai and Esha were exceptional at…
Kai and Esha were exceptional at customer service. I am so happy that they served me I was able to
Lean a great deal about using my three service.
Stratford Branch
August 30, 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Thank you, Melloney. We're thrilled to hear that Kai and Esha provided you with exceptional service and helped you learn more about using your plan. 😇 - Three Social Media Team
Nandita was beyond and amazing
Nandita was beyond and amazing. She helped me to set up my new sim and phone.Thank you so much nandita
August 29, 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Thank you so much, Mickel! 🎉 We’re delighted Nandita could support you in just the way you needed. Wishing you a truly wonderful day! ☺️ — Three Social Media Team
Reply from Three UK - 3Store Stratford
Hey Gino, we’re so glad you’re happy with our service with Sania, thank you so much for the ⭐⭐⭐⭐⭐ review! — Three Social Media Team
One of the staff member from 3G his…
One of the staff member from 3G his name “Oscar” he done the excellent customer services. I am very satisfied.
August 28, 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hey Tahmina, thank you for your fantastic 5 star review! We're delighted to hear that Oscar provided such an outstanding experience and made a lasting positive impression. 💚-Three Social Media Team
Adnan helped me so much with the…
Adnan helped me so much with the problem I had with the broadband. I would recommend Adnan to everyone.
August 27, 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hi Denis, thank you for the glowing 5⭐ review. We're delighted to hear that Adnan provided top tier assistance and helped resolve your broadband concern quickly and without any hassle. Your recommendation means a lot to us.
– Three Social Media Team
Subrata helpful
Subrata is very kind , helpful , passoinate ,friendly , and he is profetional aswell .
August 26, 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Thanks a ton for your review, Jimmy! 🎉 Jimmy really nailed it, and we look forward to serving you again. ☺️ — Three Social Media Team
Subrata is very helpful
Subrata is very helpful ,kind, friendly , professional , and also he knows what to do .
August 26, 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hey Feriel, thank you for your glowing review. It's wonderful to hear Subrata provided such excellent support. Wishing you a fantastic day. 😊 - Three Social Media Team
Nandita gave me a very good service
Nandita gave me a very good service. She is very polite and helped me a lot. Thank you.
August 22, 2026
Unprompted review
Reply from Three UK - 3Store Stratford
It's wonderful to hear that Nandita made a positive impact on your experience, Benu. Thank you for sharing your kind words. - Three Social Media Team
Malakye has been fantastic
Malakye has been fantastic. Super polite and professional. Helped secure the newest Google pixel.
August 21, 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hey Steven! Thanks for your feedback, Malakye always go the extra mile to make sure everything feels just right. We’re always here if you need us. ☺️ — Three Social Media Team
Adnan was very helpful with my…
Adnan was very helpful with my purchase. Best experience
August 19, 2026
Unprompted review
Reply from Three UK - 3Store Stratford
We appreciate your feedback, Fawaz. It’s great to know Adnan guided you clearly and ensured you felt confident with your purchase.
— Three Social Media Team
Esha and samella
Esha and samella, gave me excellent service and were very patient.
August 18, 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Winnie, we’re really glad Esha and Samella created such a positive experience for you. It’s encouraging to know their support stood out in such a meaningful way.
— Three Social Media Team
Kai help me Happy very good appreciated…
Kai help me Happy very good appreciated 🙏🏾 Thank you much greatly
August 14, 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hi Michaelle, thank you for sharing your review. We’re happy to hear that Kai delivered standout assistance and created a seamless experience for you.
– Three Social Media Team
The customer service is too good and…
The customer service is too good and esha helped a lot thank for your customer service it’s great support to the customers.
August 14, 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hi Kamalakar, thanks for the fantastic review. We are happy to hear that Esha offered thoughtful and reliable support throughout and created a positive experience for you.
– Three Social Media Team
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