Three UK - 3Store Streatham Reviews 

77
TrustScore 5 out of 5

4.9

178 High Street,, SW16 1BJ Streatham, London, GB


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Rated 5 out of 5 stars

I had an excellent service today at your Streatham branch, south London. The shop agent who served me was friendly, understandable and dealt with my concerns well and to my satisfaction. I give her al... See more

Company replied

Rated 5 out of 5 stars

Really great experience in the store today, Adeeba was a great help explaining everything and finding me the right phone plan.

Company replied

Rated 5 out of 5 stars

Chardonnay has been exceptionally helpful, kind, knowledgeable and professional. She has been very patient in dealing with my multiple enquiries. I'm immensely grateful! Thank you, Chardonnay.

Company replied

Rated 5 out of 5 stars

The two girls on shift were really helpful in helping me regain mobile data when my phone was on No Service after coming home from holiday. They helped me to access my account quickly and update... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Streatham

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 178 High Street,, SW16 1BJ, Streatham, London, United Kingdom

  • 02087696255

4.9

Excellent

TrustScore 5 out of 5

77 reviews

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4.9

All reviews

(77)

31,867 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

Adeeba was very kind and helpful and was patient with us today. She took time to explain everything to us, made sure we understood and managed to bring down the bill. Her friendly attitude really stood out and made the whole experience enjoyable.

December 17, 2025
Unprompted review
Three UK - 3Store Streatham logo

Reply from Three UK - 3Store Streatham

That's brilliant, Elizaabethh! We're super happy to hear that Adeeba gave you all the support you needed. Thank you so much for the 5⭐ review! -Neha

Rated 5 out of 5 stars

The advisor

The advisor, Tsion, was very sweet person and was very patient despite us being a bit indecisive. Very professional and polite.

December 16, 2025
Unprompted review
Three UK - 3Store Streatham logo

Reply from Three UK - 3Store Streatham

Thanks for your 5* review, Hawa, and it's lovely to hear that you enjoyed great customer service from Tsion. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Dario offered great service by…

Dario offered great service by supporting me as I had issues with my network.

December 10, 2025
Unprompted review
Three UK - 3Store Streatham logo

Reply from Three UK - 3Store Streatham

Thanks for the 5* review. We're glad to hear you've had a wonderful encounter with our retail staff. I'm sure they'll be thrilled to see this -Maxine

Rated 5 out of 5 stars

Tsion very good service good smile to…

Tsion very good service good smile to talk so nice help you

December 8, 2025
Unprompted review
Three UK - 3Store Streatham logo

Reply from Three UK - 3Store Streatham

We're delighted that you had a pleasant conversation with Tsion :) Thanks for a great review, Patel -Scott

Rated 5 out of 5 stars

Andrea

Andrea is very kind, helpful, patient and always take her time to explain things when is needed. Thank you Streatham team! ❤️

December 5, 2025
Unprompted review
Three UK - 3Store Streatham logo

Reply from Three UK - 3Store Streatham

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Rated 5 out of 5 stars

Irine was amazing!

Irine was amazing patient and kind and resolved my problem in no time! Thank you Irine :)

November 29, 2025
Unprompted review
Three UK - 3Store Streatham logo

Reply from Three UK - 3Store Streatham

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

Rated 5 out of 5 stars

Great customer Service from Tsion

Great customer Service from Tsion, HIGHLY PROFESSIONAL. Glad we met her today, very calm personality which made a HUGE DIFFERENCE

November 25, 2025
Unprompted review
Three UK - 3Store Streatham logo

Reply from Three UK - 3Store Streatham

Hi Esther, we're so happy this has been your experience and the level of care you got from Tsion, we'll be passing your feedback :) -John

Rated 5 out of 5 stars

Great Service

I visited streatham branch today. Tsion helped me with transferring my data from my old phone to the new one. I am very happy with the service she provided. Very professional, well spoken and off course patient. I am really happy and grateful. Many thanks

November 22, 2025
Unprompted review
Three UK - 3Store Streatham logo

Reply from Three UK - 3Store Streatham

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Lovely service

Lovely service by andrea, help me a lot with my issues and to get a new sim plan, thanks andrea!

November 18, 2025
Unprompted review
Three UK - 3Store Streatham logo

Reply from Three UK - 3Store Streatham

Thanks for the 5* review! We appreciate your feedback -Maxine

Rated 5 out of 5 stars

A huge thank you to Tsion!

A huge thank you to Tsion!

She was just amazing, very polite, professional, friendly , patient and excellent product knowledge and went completely out of her way to help me.

WOW WOW WOW!!!

I wish there were more stars than 5 to give this young lady.

Thanks a million Tsion.

Management please be kind enough to Thank Tsion in my behalf.

Thank you again.

November 12, 2025
Unprompted review
Three UK - 3Store Streatham logo

Reply from Three UK - 3Store Streatham

Wow, Yohann, that's a fantastic review for Tsion. We're so grateful you took the time to give her her due. We really appreciate it :) -Scott

Rated 5 out of 5 stars

Very patient and Helpful

Very patient and Helpful

November 12, 2025
Unprompted review
Three UK - 3Store Streatham logo

Reply from Three UK - 3Store Streatham

Hello Kwame, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Excellent service from Tsion and Pesh…

Excellent service from Tsion and Pesh helping me get my sim service back up and running.

November 12, 2025
Unprompted review
Three UK - 3Store Streatham logo

Reply from Three UK - 3Store Streatham

That's marvellous, Safiya. We're thrilled Tsion and Pesh could help you get connected :) -Scott

Rated 5 out of 5 stars

Marco the Best

Marco the Best! Thank you so much!!!
Really pleased with service 🫶

November 6, 2025
Unprompted review
Three UK - 3Store Streatham logo

Reply from Three UK - 3Store Streatham

Hi Olga, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Marco was really helpful and clear with…

Marco was really helpful and clear with explaining. Loved the service.

November 4, 2025
Unprompted review
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Reply from Three UK - 3Store Streatham

Thanks for this amazing 5⭐ review, Stefany. We really do appreciate you taking the time to send this over! Well done Marco 🎉 -Jade

Rated 5 out of 5 stars

Andrea

Lady helped me through the whole process setting up my accounts. Very nice and patient Spanish lady.

November 4, 2025
Unprompted review
Three UK - 3Store Streatham logo

Reply from Three UK - 3Store Streatham

Hi Llewellyn, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Marco helped me set up the 5g broadband…

Marco helped me set up the 5g broadband hub and he was very clear and helpful. Thank you!

November 3, 2025
Unprompted review
Three UK - 3Store Streatham logo

Reply from Three UK - 3Store Streatham

Thanks for your feedback, Khalid, and it's lovely to hear that you enjoyed great customer service from Marco to get your Home Broadband up and running. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Changing providers

Irene made it very easy to change providers and gave me a very good deal. I am very happy with the service and look forward to being with free in the foreseeable future.

November 1, 2025
Unprompted review
Three UK - 3Store Streatham logo

Reply from Three UK - 3Store Streatham

Hi there.

Awesome stuff. Thanks for the 5 stars. -Pete

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