Three UK - 3Store Wembley HS Reviews 26

TrustScore 4.5 out of 5

4.7

454 High Road, Wembley, HA9 7AY London, London, GB


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Rated 5 out of 5 stars

Ali from three Wembley was a great representative. Explained everything in detail, no hidden cost. Really happy with the service received from him. He deserves a pay raise

Company replied

Rated 5 out of 5 stars

All the experience was excellent Kavita she is so good to speak and she is very welcoming and I like her the way she provides the customer service

Company replied

Rated 5 out of 5 stars

Ali at Three Wembley is a great help and I would highly recommend coming here for his help. Great experience. Thanks Ali.

Company replied

Rated 5 out of 5 stars

Kavitaben is very nicely advice and great full saport, thank you so much kavitaben.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Wembley HS

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 454 High Road, Wembley, HA9 7AY, London, London, United Kingdom

  • 02089035245

4.7

Excellent

TrustScore 4.5 out of 5

26 reviews

5-star
4-star
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Rated 5 out of 5 stars

Awesome service

Awesome service

January 17, 2026
Unprompted review
Three UK - 3Store Wembley HS logo

Reply from Three UK - 3Store Wembley HS

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

Rated 5 out of 5 stars

All the experience was excellent Kavita…

All the experience was excellent Kavita she is so good to speak and she is very welcoming and I like her the way she provides the customer service

January 13, 2026
Unprompted review
Three UK - 3Store Wembley HS logo

Reply from Three UK - 3Store Wembley HS

Hey Sheeriya! Incredible to hear! 🎉 A big thank you to Kavita for delivering an exceptional experience, and we truly appreciate your outstanding review! -Neha

Rated 5 out of 5 stars

Ali was great and amazing

Ali was great and amazing

January 12, 2026
Unprompted review
Three UK - 3Store Wembley HS logo

Reply from Three UK - 3Store Wembley HS

Hey Karan, that’s brilliant! We’re so glad Ali was able to help and that everything went smoothly for you. Thanks for the amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

It was very good and kavita was very…

It was very good and kavita was very helpful .

January 12, 2026
Unprompted review
Three UK - 3Store Wembley HS logo

Reply from Three UK - 3Store Wembley HS

You’ve just made our day ✨ A big shoutout to Kavita for making your experience amazing. Wishing you an incredible day, Manav 🎉 -Arvind

Rated 5 out of 5 stars

Served by kavita

Served by kavita

January 12, 2026
Unprompted review
Three UK - 3Store Wembley HS logo

Reply from Three UK - 3Store Wembley HS

Hello Chintan! We absolutely love hearing this! 🎉 Kavita is truly exceptional. Thank you for your feedback, it means a lot to us! ☺️ -Kashish

Rated 5 out of 5 stars

Good support and nice communication for…

Good support and nice communication for sim transfers

January 12, 2026
Unprompted review
Three UK - 3Store Wembley HS logo

Reply from Three UK - 3Store Wembley HS

Providing service that feels effortless is exactly what we want to deliver for our customers. Thank you so much for the 5 ⭐ review, Rupesh! -Manavata

Rated 5 out of 5 stars

Very kind and helpful.

Very kind and helpful.

December 16, 2025
Unprompted review
Three UK - 3Store Wembley HS logo

Reply from Three UK - 3Store Wembley HS

Hi, Kitty. We're so happy to know that you had a great experience with us. Thanks for this amazing 5 ⭐ review. -Kashish

Rated 5 out of 5 stars

I have very great experience in three…

I have very great experience in three with kavita

December 15, 2025
Unprompted review
Three UK - 3Store Wembley HS logo

Reply from Three UK - 3Store Wembley HS

Hey Saumiil, this is what we love to hear! We’re so happy this is the service you received by Kavita, we’ll certainly be passing your feedback on. -John

Rated 5 out of 5 stars

Ahmed was very great

Ahmed was very great . He explained everything in detail. I’m very satisfied thank you again .

December 14, 2025
Unprompted review
Three UK - 3Store Wembley HS logo

Reply from Three UK - 3Store Wembley HS

We're glad that Ahmed made things clear and concise for you, Bibek :) -Scott

Rated 5 out of 5 stars

Kavitaben is very nicely advice and…

Kavitaben is very nicely advice and great full saport, thank you so much kavitaben.

December 9, 2025
Unprompted review
Three UK - 3Store Wembley HS logo

Reply from Three UK - 3Store Wembley HS

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

Kavita is very nice and friendly

Kavita is very nice and friendly. She explained everything in very detail. I recommend her very much as she is quite knowledgable at what she does.

December 3, 2025
Unprompted review
Three UK - 3Store Wembley HS logo

Reply from Three UK - 3Store Wembley HS

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Great support by 3 Team at the Store

Great support by 3 Team at the Store. Special thanks to Sadia!

December 6, 2025
Unprompted review
Three UK - 3Store Wembley HS logo

Reply from Three UK - 3Store Wembley HS

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Great experience

Ali, kavita were really good to me
They guided me with things I didn't know about
Thank you Ali and kavita

December 6, 2025
Unprompted review
Three UK - 3Store Wembley HS logo

Reply from Three UK - 3Store Wembley HS

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

Rated 5 out of 5 stars

Very friendly

Very friendly, very quick and helpful!

November 29, 2025
Unprompted review
Three UK - 3Store Wembley HS logo

Reply from Three UK - 3Store Wembley HS

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

I was happy with the service I received…

I was happy with the service I received from Ahmed and Tanmay

November 13, 2025
Unprompted review
Three UK - 3Store Wembley HS logo

Reply from Three UK - 3Store Wembley HS

Hey Saili, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John

Rated 5 out of 5 stars

Ali was very helpful and gave me the…

Ali was very helpful and gave me the best service that a customer needs. Really happy

November 11, 2025
Unprompted review
Three UK - 3Store Wembley HS logo

Reply from Three UK - 3Store Wembley HS

That's what we like to hear, Kishan. We're glad Ali helped you get everything sorted :) -Scott

Rated 5 out of 5 stars

Ali from three Wembley was a great…

Ali from three Wembley was a great representative. Explained everything in detail, no hidden cost. Really happy with the service received from him. He deserves a pay raise

November 6, 2025
Unprompted review
Three UK - 3Store Wembley HS logo

Reply from Three UK - 3Store Wembley HS

Thanks for your feedback, Patsy, and it's lovely to hear that you enjoyed great customer service from Ali during your store visit. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Ali at Three Wembley is a great help…

Ali at Three Wembley is a great help and I would highly recommend coming here for his help. Great experience. Thanks Ali.

November 6, 2025
Unprompted review
Three UK - 3Store Wembley HS logo

Reply from Three UK - 3Store Wembley HS

Hey Matt, thank you for such a great review. Ali is fantastic, and we're glad you had that experience :) -Scott

Rated 5 out of 5 stars

We both are impressed with Ali…

We both are impressed with Ali suggestions

November 5, 2025
Unprompted review
Three UK - 3Store Wembley HS logo

Reply from Three UK - 3Store Wembley HS

Thanks for this fantastic 5⭐ review, Kanishka. We really do appreciate you taking the time to send this over! Great work Ali 🎉 -Jade

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