Three UK - 3Store West Bromich Reviews 19

TrustScore 4.5 out of 5

4.6

Unit 60, Queen Square Shopping Centre, B70 7NJ West Bromwich, South, GB


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Rated 5 out of 5 stars

I had a really good experience with the west Bromwich branch, liam the store manager helped us with upgrading our phone he was quick and efficient, he also didn’t try and make us buy something we didn... See more

Company replied

Rated 5 out of 5 stars

Riaz is extremely knowledgeable and helpful. He’s been able to assist me in getting 7 contracts until now and he’s the soul reason I have done so.. no pressure sales or dirty techniques. Riaz is just... See more

Company replied

Rated 5 out of 5 stars

Went in to get home broadband was seen by kabz what a lovely brother explained the whole process and set me up to go if your in West Brom 3 ask for kabz

Company replied

Rated 5 out of 5 stars

I come to store to look for a new sim met the guy kabz offered me student sim unlimited for £16 great deal, great service kabz is a top man

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store West Bromich

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 60, Queen Square Shopping Centre, B70 7NJ, West Bromwich, South, United Kingdom

  • 01215802993

4.6

Excellent

TrustScore 4.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Liam was amazing all information was…

Liam was amazing all information was clear to understand for my internet he was gracious and caring

March 28, 2026
Unprompted review
Three UK - 3Store West Bromich logo

Reply from Three UK - 3Store West Bromich

Hey Joanne, we’re thrilled that Liam made your experience so positive! Thank you for this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Spoke with Mo and he was really helpful…

Spoke with Mo and he was really helpful ans assisted us well.

March 25, 2026
Unprompted review
Three UK - 3Store West Bromich logo

Reply from Three UK - 3Store West Bromich

Hi Lily, it’s great to hear that Mo’s helpful support made such a positive difference during your conversation. -Kishan

Rated 5 out of 5 stars

I came in West Brom three store and…

I came in West Brom three store and came across the staff which came in to help from Birmingham High Street store and did a exceptional performance for customer service, sales & budget planning for my business and consumer accounts I have. Very satisfied and happy with the service with Aneez Malik

March 25, 2026
Unprompted review
Three UK - 3Store West Bromich logo

Reply from Three UK - 3Store West Bromich

Hello Amanpreet! 🎉 We’re thrilled to hear how wonderfully Aneez supported you, and we’re so grateful to know he helped you achieve such great savings. Thank you for sharing, it truly means a lot to us! ☺️ -Kashish

Rated 5 out of 5 stars

My experience with Mo

I highly recommend. Mo has been really nice and helped me pick out my new phone. The communication was great and I am satisfied with my phone. I would go here again.

February 21, 2026
Unprompted review
Three UK - 3Store West Bromich logo

Reply from Three UK - 3Store West Bromich

Yay, Lena! 🎉 Your kind words and 5 ⭐ truly mean a lot to us. We're delighted that Mo helped you find the phone that fits you perfectly. Wishing you lots of joy and smooth moments with your new device ✨ -Arvind

Rated 5 out of 5 stars

Came to three needed help with my phone…

Came to three needed help with my phone and apps not only did mo sort out my issues but saved me monwy for upgrade

February 12, 2026
Unprompted review
Three UK - 3Store West Bromich logo

Reply from Three UK - 3Store West Bromich

Robert, your words highlight Mo’s dedication. His support not only solved your concerns but added real value to your experience. -Manavata

Rated 5 out of 5 stars

Excellent service

Excellent service from Liam

February 12, 2026
Unprompted review
Three UK - 3Store West Bromich logo

Reply from Three UK - 3Store West Bromich

Hi John, it’s fantastic to hear that you received excellent service from Liam. Thank you for your 5 ⭐ review and for taking the time to share your experience! -Suhaas

Rated 5 out of 5 stars

Riaaz is humble and Very help full…

Riaaz is humble and Very help full pesson.. Thanks for dealing very nice..

February 7, 2026
Unprompted review
Three UK - 3Store West Bromich logo

Reply from Three UK - 3Store West Bromich

Hi Himmat, it’s brilliant to hear that Riaaz was professional and welcoming while providing the support you needed. We’re pleased you had a positive interaction and appreciate you letting us know. -Kishan

Rated 5 out of 5 stars

Good

Good costomer dealing

January 23, 2026
Unprompted review
Three UK - 3Store West Bromich logo

Reply from Three UK - 3Store West Bromich

Knowing that our service continues to meet your expectations motivates us to keep delivering excellence. Thanks for your wonderful 5⭐ review, Tarundeep! -Ayesha

Rated 5 out of 5 stars

Very pleased with the support and…

Very pleased with the support and knowledge mo as when dealing with me and setting my knew phone up

January 20, 2026
Unprompted review
Three UK - 3Store West Bromich logo

Reply from Three UK - 3Store West Bromich

Hi Andrea, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Top man kabz

I come to store to look for a new sim met the guy kabz offered me student sim unlimited for £16 great deal, great service kabz is a top man

January 13, 2026
Unprompted review
Three UK - 3Store West Bromich logo

Reply from Three UK - 3Store West Bromich

You’ve just made our day ✨ Huge shoutout to Kabz for making your visit memorable and ensuring you got the best SIM deal with exceptional service. Wishing you a fantastic day, Ankit 🎉 -Arvind

Rated 5 out of 5 stars

Riaz is extremely knowledgeable and…

Riaz is extremely knowledgeable and helpful. He’s been able to assist me in getting 7 contracts until now and he’s the soul reason I have done so.. no pressure sales or dirty techniques. Riaz is just wave of fresh air in a forest full of

December 12, 2025
Unprompted review
Three UK - 3Store West Bromich logo

Reply from Three UK - 3Store West Bromich

That's incredible, we appreciate that so much! It's awesome that Riaz has given you the confidence to choose Three to take our your contracts with :) -Scott

Rated 5 out of 5 stars

Went in to get home broadband was seen…

Went in to get home broadband was seen by kabz what a lovely brother explained the whole process and set me up to go if your in West Brom 3 ask for kabz

December 5, 2025
Unprompted review
Three UK - 3Store West Bromich logo

Reply from Three UK - 3Store West Bromich

We're glad you had an amazing experience with Kabz, Shabnam! Thanks for an awesome review :) -Scott

Rated 5 out of 5 stars

new SIM

Came to store to get new SIM, spoke to a lovely advisor named Kabz. He told me I could be saving a lot of money by moving to SIM and being a student allowed me even more saving.. what a great guy best in the business for sure

December 5, 2025
Unprompted review
Three UK - 3Store West Bromich logo

Reply from Three UK - 3Store West Bromich

That's awesome, we're pleased to hear Kabz gave you that wise advice, and had your needs in mind, Sandeep :) Thank you for a great review -Scott

Rated 5 out of 5 stars

New sim deal

Just came to see some deals met a lovely young man named Kabir.. gave me a lot of details on a new sim I was thinking to get.. his approach and mannerism is what sold it in the end for me. Give him a raise!!!

November 15, 2025
Unprompted review
Three UK - 3Store West Bromich logo

Reply from Three UK - 3Store West Bromich

Hey.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Customer service

Customer service, nayim is doing well in helping me add another contract and upgrade existing contract

November 14, 2025
Unprompted review
Three UK - 3Store West Bromich logo

Reply from Three UK - 3Store West Bromich

Thanks for this amazing 5⭐ review, Balal. We really do appreciate you taking the time to send this over! Great work Nayim 🎉 -Jade

Rated 5 out of 5 stars

Liam was extremely informative and…

Liam was extremely informative and helpful. All the staff in the store were great.

November 11, 2025
Unprompted review
Three UK - 3Store West Bromich logo

Reply from Three UK - 3Store West Bromich

That's fantastic, Susan. Thank you for the great review for Liam and the rest of the store team :) -Scott

Rated 5 out of 5 stars

Fantastic Service by Kabir and sorted…

Fantastic Service by Kabir and sorted me out with a great deal!! Smooth and efficient..will defo see him again!

November 7, 2025
Unprompted review
Three UK - 3Store West Bromich logo

Reply from Three UK - 3Store West Bromich

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

I was helped to transfer all my data…

I was helped to transfer all my data and nothing I asked for was too much, all the staff were lovely

November 4, 2025
Unprompted review
Three UK - 3Store West Bromich logo

Reply from Three UK - 3Store West Bromich

Thanks for this amazing 5⭐ review, Jo. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade

Rated 5 out of 5 stars

Upgrading the phone

I had a really good experience with the west Bromwich branch, liam the store manager helped us with upgrading our phone he was quick and efficient, he also didn’t try and make us buy something we didn’t want which is always a bonus. I would recommend this branch in the future.

November 3, 2025
Unprompted review
Three UK - 3Store West Bromich logo

Reply from Three UK - 3Store West Bromich

Hello Nikki, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

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