Great experience, I would highly recommend Cristina. Really helpful and dedicated, great communication skills. Was able to understand what I was looking for and got me the perfect deal. Really please... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I recently purchased my Galaxy S26 Ultra from Three, and the experience was fantastic. The staff was incredibly helpful, especially a team member named Cristina. She guided me through everything, an... See more
Company replied
Ryan listened to my needs checked again after we had discussed the points that mattered to me, and highlighted features to meet my needs .He was very easy to talk to his expertise and calm friendly p... See more
Company replied
Was served by jas he was very helpful and his customer service second to none.He was very pleasant and very polite will definitely come back he was a great help
Company replied
Company details
About Three UK - 3Store Wolverhampton
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 6, The Mander Centre, WV1 3NJ, Wolverhampton, Midlands, United Kingdom
- 01902423226
4.9
Excellent
167 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sharan very good customer service
Sharan very good customer service! 5 stars. Very happy.
April 11, 2026
Unprompted review
Reply from Three UK - 3Store Wolverhampton
Hi Mohammad, thank you for the 4⭐ rating. We’re thrilled that Sharan got everything sorted so smoothly for you. We’ll continue improving to serve you even better next time. -Afaq
Reply from Three UK - 3Store Wolverhampton
We’re really glad to hear our team gave you such great support, Joshua. We want every customer to feel just as happy with our service. 🌺 -Ayesha
Great service
Great service, very understanding and patient. Jass was amazing.
April 11, 2026
Unprompted review
Reply from Three UK - 3Store Wolverhampton
Hi Olivia, thanks for your review. It’s great to hear Jass offered such supportive care and made your experience feel really positive. -Kishan
Reply from Three UK - 3Store Wolverhampton
Thank you, Fatemeh! We’re delighted Cristina’s support made such a positive impact. Your encouraging words mean a lot to us. -Kishan
Reply from Three UK - 3Store Wolverhampton
Reuben, this is brilliant feedback! We’re thrilled to know Cristina made everything feel effortless for you. ✨ -Veronica
Lucy messed up my order
Lucy messed up my order. In store she inputted the wrong address. The handset was delivered to my neighbour three times. She put down 203 instead of 230 as the door number. Then they cancelled the order and I went back to the store twice to sort it.
March 25, 2026
Unprompted review
Reply from Three UK - 3Store Wolverhampton
Hi Marcy, we're really sorry to hear this has been your experience. We appreciate your patience while the team worked to get everything sorted. Your feedback helps us improve, and we’re glad you came back so we could make things right for you. -Afaq
Needed to upgrade my phone and sim…
Needed to upgrade my phone and sim plan. Spoke to Jas who was very helpful and got us a fantastic deal even with added disruption from other customers in the store. would highly recommend.
March 30, 2026
Unprompted review
Reply from Three UK - 3Store Wolverhampton
Tayla, thank you so much for sharing this. We're thrilled to hear your upgrade went so smoothly. It’s wonderful to know Jas took such good care of you and helped you find the right option. -Afaq
Very good experience in store with…
Very good experience in store with Ryan, give him a raise!
March 28, 2026
Unprompted review
Reply from Three UK - 3Store Wolverhampton
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Awesome customer service
Came in for account advice and Ryan helped sort out my account and get me a great deal on two new Sims, really happy with everything and can definitely recommend.
March 28, 2026
Unprompted review
Reply from Three UK - 3Store Wolverhampton
Thanks for this fantastic 5⭐ review, Gary! We’re thrilled to hear that Ryan provided excellent support to you. -Veronica
Everything was great helpful in every…
Everything was great helpful in every way and excellent service 10/10
March 27, 2026
Unprompted review
Reply from Three UK - 3Store Wolverhampton
Hello Wayne, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Wonderful guys
Wonderful guys: Luke and Shabaz(hope I got the name right)
March 25, 2026
Unprompted review
Reply from Three UK - 3Store Wolverhampton
Hey there, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
excellent customer service from Ryan
excellent customer service from Ryan, really helpful and informative
March 25, 2026
Unprompted review
Reply from Three UK - 3Store Wolverhampton
Hey Alex! We love hearing this. Ryan brings a touch of magic that turns simple moments into something you’ll remember. 🥳 -Prabhjeet
Reply from Three UK - 3Store Wolverhampton
Thanks a ton, Mian! 🎉 We’re so glad everything went perfectly with Cristina, and we can’t wait to welcome you back again! 🥰 -Kashish
I was services by Ryan at three store…
I was services by Ryan at three store in Wolverhampton. Was very friendly and helpful.
March 24, 2026
Unprompted review
Reply from Three UK - 3Store Wolverhampton
Hey Mahmood, it’s fantastic to hear that Ryan made your visit so seamless. Your feedback means a lot to us, and we’re thrilled he left such a positive impression. 🥰 -Kashish
Very happy with Shane service today
Very happy with Shane service today. He made me happy today because I was able to get phone through contract, I have tried for 3 times but it keeps failing but today I was able to get it. Thanks to shabs .
March 23, 2026
Unprompted review
Reply from Three UK - 3Store Wolverhampton
Hey there! Thank you so much for sharing your experience with us. We’re thrilled by your kind words and truly appreciate the 5 star review. It’s wonderful to know our team made such a positive impression. 🤗 -Kashish
verry nicely and sweet talking with…
verry nicely and sweet talking with costumers
March 22, 2026
Unprompted review
Reply from Three UK - 3Store Wolverhampton
Woohoo 🎉 Deepu, your words light up our day! The team will be thrilled to know their support stood out. Wishing you great things ahead 💙 -Arvind
Jas did a fantastic job
Jas did a fantastic job, customer service was excellent, really helped out
March 19, 2026
Unprompted review
Reply from Three UK - 3Store Wolverhampton
Thank you for the lovely feedback, Karen! We’re delighted to hear that Jas offered excellent support and made everything straightforward for you. -Afaq
I got the best deal & service was…
I got the best deal & service was amazing.. I m fully satisfied with Ryan,He gave us good help. Thanks Ryan
March 18, 2026
Unprompted review
Reply from Three UK - 3Store Wolverhampton
Rashpal, thank you for sharing this. Ryan made sure everything was tailored to you and guided you with real care from start to finish. It’s fantastic to hear you left feeling confident and pleased. Your message truly makes our day. -Manavata
The staff is very helpful and polite.i…
The staff is very helpful and polite.i am happy.the service is very good .
March 17, 2026
Unprompted review
Reply from Three UK - 3Store Wolverhampton
Thank you, Mandeep. We’re glad our team’s polite and attentive service made you feel comfortable. Your feedback means a lot to us. -Suhaas
Lovely cristina helps us alot
Lovely cristina helps us alot
Very polite and good costumer service ☺️☺️
March 16, 2026
Unprompted review
Reply from Three UK - 3Store Wolverhampton
Hi Sanumaya, your words truly spotlight Cristina's dedication 🚀 Insights like yours inspire us all and we value the effort you've taken to share this with us. -Arvind
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.