Three UK - 3Store Wood Green Reviews 

229
TrustScore 5 out of 5

4.9

Unit 3 The Mall, 88 High Road, N22 6HE Wood Green, London, GB


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Rated 5 out of 5 stars

Anna at Three provided exceptional service! She was incredibly friendly, patient, and attentive throughout the entire visit. Transferring everything from my old phone to my new one was completely seam... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I’m extremely happy with the service I received from Farhin. He was very friendly, professional and genuinely helpful throughout the whole process. Farhin helped me get a new phone an... See more

Company replied

Rated 5 out of 5 stars

Top Service! Excellent! Professional and friendly! Albena and Blessing were very helpful switching to a new upgraded iPhone. All questions patiently answered, efforts were made to explain different... See more

Company replied

Rated 5 out of 5 stars

Sam was really helpful and nice with customer service I’m really happy and I’ll definitely will come back

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Wood Green

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 3 The Mall, 88 High Road, N22 6HE, Wood Green, London, United Kingdom

  • 02088898754

4.9

Excellent

TrustScore 5 out of 5

229 reviews

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4.9

All reviews

(229)

32,568 reviews in the last 12 months

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Rated 5 out of 5 stars

Best costumer service!!!!!

Best costumer service!!!!!
Atharva was amazing

November 9, 2025
Unprompted review
Three UK - 3Store Wood Green logo

Reply from Three UK - 3Store Wood Green

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Excellent customer service experience

Cesar- The Customer service representative that attended to me was very calm and detailed with his explanations. He was respectful and clearly had thorough knowledge of his job. I felt welcomed and left fully enlightened about Three services and benefits I’d enjoy when I finally join the network as a customer.

November 5, 2025
Unprompted review
Three UK - 3Store Wood Green logo

Reply from Three UK - 3Store Wood Green

We're very excited to have you join us, Adesolafunmi, and are so glad Cesar gave you a great impression of the network. Thank you for such a lovely, caring review -Scott

Rated 5 out of 5 stars

Transfered from 02 a had a great…

Transfered from 02 a had a great experience very professional store environment very good lighting and customer service fantastic great from hamid product knowledge, all issues resolved on the day.

November 5, 2025
Unprompted review
Three UK - 3Store Wood Green logo

Reply from Three UK - 3Store Wood Green

Thanks for the 5* review! We’re always working on ways to make our service experience better, so we appreciate your feedback. -John

Rated 5 out of 5 stars

Given sold me a tablet and set it up

Gizem sold me a tablet and set it up. She was very nice

November 5, 2025
Unprompted review
Three UK - 3Store Wood Green logo

Reply from Three UK - 3Store Wood Green

That's wonderful, Gloria. We're so glad that Gizem helped you prepare your new tablet. Thank you for the review :) -Scott

Rated 5 out of 5 stars

Thanks Cesar for your help today at 3g…

Thanks Cesar for your help today at 3g wood green branch ! Lovely customer service from Cesar

November 4, 2025
Unprompted review
Three UK - 3Store Wood Green logo

Reply from Three UK - 3Store Wood Green

Thanks for this fantastic 5⭐ review, Meriam. We really do appreciate you taking the time to send this over! Great work Cesar 🎉 -Jade

Rated 5 out of 5 stars

Cesar was very helpful in store I was…

Cesar was very helpful in store I was very happy with the service in your wood green store

November 4, 2025
Unprompted review
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Reply from Three UK - 3Store Wood Green

Thanks for your feedback, Bridget, and it's lovely to hear that you enjoyed great customer service from Cesar at the store. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Gizem was very patient and kind

Gizem was very patient and kind. She took her time and explained everything to me.

November 3, 2025
Unprompted review
Three UK - 3Store Wood Green logo

Reply from Three UK - 3Store Wood Green

That's brilliant to hear of Gizem's patience when taking you through each of your questions. Thank you for leaving a great review, Argyre :)
  -Scott

Rated 5 out of 5 stars

Thank you for your help Albena

Thank you for your help Albena. Excellent service.

November 3, 2025
Unprompted review
Three UK - 3Store Wood Green logo

Reply from Three UK - 3Store Wood Green

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

I had an amazing time and service from…

I had an amazing time and service from Argjent and blessing.helped me out alot thank you

November 1, 2025
Unprompted review
Three UK - 3Store Wood Green logo

Reply from Three UK - 3Store Wood Green

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Thank you

Ana was very attentive, she upgraded my contract and explained everything calmly, she wrote everything down for me and made my journey easy and enjoyable. Many thanks😃

October 28, 2025
Unprompted review
Three UK - 3Store Wood Green logo

Reply from Three UK - 3Store Wood Green

Thanks for your feedback, Sinan, and it's lovely to hear that you enjoyed great customer service from Ana during your upgrade. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Very quick and informative visit

Very quick and informative visit, Cesar was of great help informing my mother in Spanish about changing our phone contract, overall very happy.

October 22, 2025
Unprompted review
Three UK - 3Store Wood Green logo

Reply from Three UK - 3Store Wood Green

Thanks a lot for your feedback, Sofia, and we’re delighted to hear that you received great customer service from Cesar. He'll be grateful for your kind words. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Very professional and efficient.

Very professional and efficient.

October 18, 2025
Unprompted review
Three UK - 3Store Wood Green logo

Reply from Three UK - 3Store Wood Green

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Entered the store really frustrated…

Entered the store really frustrated with my three contract and signal issues but was kindly welcomed by Cesar and he really went out of his way to help me and make sense of what was going on with my line. Thank you cesar for really helping me out. Would recommend this store and cesar if you have any issues. Will be recommending to my colleagues!!

October 15, 2025
Unprompted review
Three UK - 3Store Wood Green logo

Reply from Three UK - 3Store Wood Green

Thanks for the 5* review. We're glad to hear you've had a wonderful encounter with our retail staff. I'm sure they'll be thrilled to see this -Maxine

Rated 5 out of 5 stars

Mr atharva

Very good customer service

October 15, 2025
Unprompted review
Three UK - 3Store Wood Green logo

Reply from Three UK - 3Store Wood Green

Hi Abdirahaman, thanks for getting in touch with us about this, we’re so happy to hear this has been your experience, we’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Atharva did a a excellent service

Was not sure what phone I wanted but Atyarva gave some great product information for me to make my mind
Overall really happy

October 11, 2025
Unprompted review
Three UK - 3Store Wood Green logo

Reply from Three UK - 3Store Wood Green

Hey.

Awesome stuff. Thanks very much for the support. -Pete

Rated 5 out of 5 stars

Came for a sim replacement and Pamela…

Came for a sim replacement and Pamela was amazing she not only helped me change my sim but also reduced my monthly payments as I was out of contract

October 9, 2025
Unprompted review
Three UK - 3Store Wood Green logo

Reply from Three UK - 3Store Wood Green

Thanks for your feedback, Amir, and it's lovely to hear that you enjoyed great customer service from Pamela with your SIM replacement. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Cesar is a lovely guy who helps us…

Cesar is a lovely guy who helps us kindly. he was informative and friendly.

October 9, 2025
Unprompted review
Three UK - 3Store Wood Green logo

Reply from Three UK - 3Store Wood Green

Thanks for this amazing 5⭐ review, Serra. Well done Cesar 🎉 -Jade

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