Anna at Three provided exceptional service! She was incredibly friendly, patient, and attentive throughout the entire visit. Transferring everything from my old phone to my new one was completely seam... See more
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⭐️⭐️⭐️⭐️⭐️ I’m extremely happy with the service I received from Farhin. He was very friendly, professional and genuinely helpful throughout the whole process. Farhin helped me get a new phone an... See more
Company replied
Top Service! Excellent! Professional and friendly! Albena and Blessing were very helpful switching to a new upgraded iPhone. All questions patiently answered, efforts were made to explain different... See more
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Sam was really helpful and nice with customer service I’m really happy and I’ll definitely will come back
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Company details
About Three UK - 3Store Wood Green
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 3 The Mall, 88 High Road, N22 6HE, Wood Green, London, United Kingdom
- 02088898754
4.9
Excellent
229 reviews
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Sergio is perfect and very helpful
Sergio is perfect and very helpful
January 7, 2026
Unprompted review
Reply from Three UK - 3Store Wood Green
Thanks for your 4⭐ review, Reza, and it's lovely to hear that you found Sergio to be helpful. We appreciate you taking the time to share this with us 🎊. -Michael
Ive been seen by Mr Atharva
Ive been seen by Mr Atharva
He did a great job, with setting up of a new SIM card and resolved my PAC no.
I'm very grateful to him. Excellent job
January 7, 2026
Unprompted review
Reply from Three UK - 3Store Wood Green
Thank you for the review, Zita! It's awesome that Mr Atharva sorted out a new SIM and PAC for you and got you connected. Have a wonderful day :) -Afaq
Great service
Great service. Needed to upgrade my phone and Atharva was very helpful and patient, everything transferred perfectly and he made sure I was happy with the new phone setup - and as he promised it was exactly the same as my old phone so no need to download apps again. The whole experience was painless and pleasant!
January 3, 2026
Unprompted review
Reply from Three UK - 3Store Wood Green
Hey David, that’s incredible! We’re so happy to hear Atharva gave you such excellent support. Thank you for sharing this amazing 5⭐ review! -Veronica
I came to store and Cesar help me sort…
I came to store and Cesar help me sort it out. I’m very happy :)
January 6, 2026
Unprompted review
Reply from Three UK - 3Store Wood Green
Hey Petrit! It's wonderful to hear that Cesar made your experience truly exceptional. Thank you for taking the time to leave an incredible 5 ⭐ review! -Prabhjeet
Reply from Three UK - 3Store Wood Green
Thanks for your 5 ⭐ review, Paul, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us 🎊. -Michael
Anna thank youb
Went to store to sort out my new phone, lovely and lively Anna did it all to me and was very friendly, i am grateful
January 5, 2026
Unprompted review
Reply from Three UK - 3Store Wood Green
Hello Patience! 🎉 We’re so pleased that Anna’s energetic approach made such a positive impact while getting your new device ready. It is wonderful to know you were looked after with such a warm and welcoming attitude. We're glad we could get everything sorted for you. Thank you for sharing your 5 ⭐ rating -Kishan
Reply from Three UK - 3Store Wood Green
Hi There! We absolutely love hearing this! 🎉 Thanks for sharing and your feedback means alot to us! ☺️ -Kashish
just want to say massive thank you to…
just want to say massive thank you to Hamid in the Wood Green store. I desperately needed to get a sim replacement to log into my phone for online banking for Christmas. Because I have a double barrelled surnaame I had just included the second half and I couldn't access my email unless it was on my laptop at home. he told me to get it and come back and he would help. He then spoke to customer services on the phone who told me it would take 3-5 days if they did it. he did it in store in 30 minutes, all in all it took about 1 hour trying to fix my problem and instead of him telling me to call customer services and he can't help right now he went above and beyond so massive thanks to him.
My name is Paul Coe, customer at Three
December 24, 2025
Unprompted review
Reply from Three UK - 3Store Wood Green
Wow, Paul! 🎉 We’re over the moon to hear how Hamid at our store turned a stressful moment into a festive win. That’s superhero stuff! Thank you for the incredible 5 ⭐ review. Wishing you the happiest Christmas ❄️ -Ayesha
Excellent experience
He is an excellent customer personnel I believe he can sell anything because I came to make enquiries only but I ended up buying 3 products.
December 24, 2025
Unprompted review
Reply from Three UK - 3Store Wood Green
That’s great to hear, Adeyemi! 🎉 We’re glad our team member gave you a brilliant experience and impressed you with their support. Thank you for your business and the fantastic 5 ⭐ review! -Kishan
Cesar was very helpful and solved our…
Cesar was very helpful and solved our problem with third party payments we did not want
December 19, 2025
Unprompted review
Reply from Three UK - 3Store Wood Green
Wow! Your amazing 5 ⭐ review truly made our day. We’re overjoyed that Cesar delivered such an exceptional experience. We’re always happy to help 😄 -Ashifa
Caesar & Hamdan were great especially…
Caesar & Hamdan were great especially Caesar with fantastic advice and helped with my 100 questions . Very good people professional and friendly too .
Both helpful and a credit to the company
December 15, 2025
Unprompted review
Reply from Three UK - 3Store Wood Green
We're delighted that Caesar and Hamdan took their time to listen to all your questions, helping you feel confident about your inquiry. Thanks for a kind review, Brian, it means a lot to us :) -Scott
Argent was so gd and helped as can't…
Argent was so gd and helped as can't text very well but very understanding and patient
December 13, 2025
Unprompted review
Reply from Three UK - 3Store Wood Green
Hi Liz, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Mr Hamid and Miss Ana
Went to three as I have been a victim of fraud and the manager Hamid and Ana were so so helpful , they helped me to deal with this issue, sorted all out for me, treated me with care and respect , i am very grateful.
December 9, 2025
Unprompted review
Reply from Three UK - 3Store Wood Green
We are glad that you got support during a difficult time, Linda, and that Hamid and Ana helped get you a resolution. Thank you for a great review -Scott
3 Network's Excellent Customer Service
Dear Trust Pilot Team,
I had a problem with a fraudulent company called Clear Vision Communications, they are also known as Clear Vision Mobike.
They fraudulently swapped my 3 Neteork SIM to Vodafone.
When I complained about this to 3 Network, Wood Green branch, one of the staff, Hamid, was kind enough to spend over two hours trying to resolve the issue.
3 Network has now recovered my PAC code. My 3 Network SIM will be reinstated in two or three days time courtesy of the expertise, benevolence and professionalism of superstar, Hamid
Can the Trust Pilot Team please extend my best compliments to Hamid and 3 Network, Wood Green.
Thank you.
December 3, 2025
Unprompted review
Reply from Three UK - 3Store Wood Green
Hi Kono-Ugen, thank you for taking the time to share your experience. We’re glad your number has been successfully recovered. It’s great to know that Hamid made a real difference during this process. Hamid and the Wood Green store will be delighted to know their efforts were appreciated. -Neha
Thanks Cesar for your great service.
Thanks Cesar for your great service.
December 7, 2025
Unprompted review
Reply from Three UK - 3Store Wood Green
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Thank you excellent service and very…
Thank you excellent service and very good girl...!
December 5, 2025
Unprompted review
Reply from Three UK - 3Store Wood Green
Thank you for a 5 star review, Arso! We're glad you had a great experience :) -Scott
Top Service
Top Service! Excellent! Professional and friendly! Albena and Blessing were very helpful switching to a new upgraded iPhone. All questions patiently answered, efforts were made to explain different and best options. Feeling great!
Tip: Make sure to bring your passport or drivers license! And your Apple ID!
Highly recommend this store! Thank you for such wonderful treatment! Many Blessings!
December 5, 2025
Unprompted review
Reply from Three UK - 3Store Wood Green
That's fantastic to hear, Nattacia, we're glad the service was thorough and informative. We appreciate your kind review and that great tip! -Scott
Reply from Three UK - 3Store Wood Green
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
I am happy with the service Blessing…
I am happy with the service Blessing gave me. She was so patient with me, her service is excellent. Thank you
December 2, 2025
Unprompted review
Reply from Three UK - 3Store Wood Green
Thanks for your feedback, Thelma, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Gizmo and Ana
I was served by Gizem who was lovely, she was very attentive and helpful then today I came in again to get my phone set up and Ana was amazing, very friendly and bubbly and she transferred everything for me and thought me how to use the phone. Thank you so much girls. You made my journey with three smoothly and easy. Thanks again.
December 2, 2025
Unprompted review
Reply from Three UK - 3Store Wood Green
Hey Evelyn, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on! -John
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