ThriftBooksReviews 

2,841,451
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 495,476 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of products available, often finding exactly what they need at excellent prices. Many consumers highlight the accurate descriptions of product conditions, appreciating that items often arrive as expected or even better. The delivery service is frequently noted for its promptness and efficiency, with orders processed and shipped quickly, often arriving earlier than anticipated. People also appreciate the reasonable pricing, making it an affordable option for acquiring reading materials. However, some customers also noted receiving products in poor condition despite being advertised as good or like new, with issues like torn pages or excessive markings. A few other people also felt that the item received was not the one they ordered, or that the condition description was inaccurate.

What people talk about most

Product

People report positive experiences with product, often praising the wide selection of books, great prices,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast and prompt delivery... See more

Quality

Customers consistently note positive experiences with quality, often praising the excellent condition of used... See more

Price

Clients share positive opinions on price, with many reviewers consistently praising the reasonable and great... See more

Order

Reviewers highlight positive aspects of order, consistently receiving what they ordered, often on time and as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Although some of my searches were fruitless, such as using "Titles under $7," I was able to select one under $7--only to find out that I had already ordered it a few days ago! My bad--I have brain da... See more

Rated 5 out of 5 stars

5 stars, but one major prob. Delivery to the assisted living site here (which closes at 6 pm) prompted a near loss of delivery since the mailing service arrived after 6 pm and thus a difficult proces... See more

Rated 5 out of 5 stars

I received a book yesterday that was literaly in two pieces. Miss Read's Omnibus the first three books of the Fairacres seriees. The book was literally in two pieces yet was advertised as acceptabl... See more

Rated 5 out of 5 stars

The best thing about ThriftBooks is that they not only sort used books according to condition but the books actually reflect these categories (something that other booksellers are often negligent abou... See more


Company details

  1. Book Store
  2. Hobby Store

Written by the company

ThriftBooks Global LLC is the world’s largest independent online seller of used and new books, having sold more than 300 million used and new books since its inception. Founded in 2003, ThriftBooks.com strives to provide a best-in-class e-commerce shopping experience, as evidenced by its 2025 Best Online Shops recognition, its 2025 Best Customer Service award seven years in a row, and its 5-star "Excellent" Trustpilot score with more than 2.1 million customer reviews. Customers who shop at ThriftBooks.com enjoy everyday low prices shopping from over 19 million used and new books, the largest selection of any independent online bookseller. ThriftBooks provides a personalized recommendation engine for all customers with an account, where they can discover books recommended just for them. Customers earn free book rewards through the company’s much-loved loyalty program, ReadingRewards, where they earn points for purchases and redeem those points for free book awards. Customers can also earn free books through the company's Tell-a-Friend program, called ShareBookLove. ThriftBooks also offers a program for educators, called ThriftBooks 4 Teachers. Educators, librarians, and homeschoolers can join the program for free after verifying their status online. ThriftBooks 4 Teachers provides an everyday benefit of "Every 5th book free" plus an elevated status in the ReadingRewards program. For full circular economy impact, ThriftBooks provides a buyback program, called ThriftBooks BuyBack, where customers can sell back selected books for cash or store credit.

ThriftBooks - Read more. Spend less.

Written by the company

Millions of Books under $5
ThriftBooks was created with the goal of bringing the joy and benefit of reading to as many people possible. With millions of books under $5, ThriftBooks makes it possible to Read More. Spend Less.

We guarantee our books!

All ThriftBooks Pass Our Quality Control Test

The ThriftBooks difference is not just low prices on used books; it’s a Quality Guarantee. At least four ThriftBooks staff members verify the condition of each and every book you buy. Like you, our team has very high standards. You should know exactly what to expect when your purchase arrives.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3M reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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How this company uses Trustpilot

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4.7

All reviews

(2,841,451)

463,842 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The price was right

The price was right. The item came when it was promised. And there was no issues with delivery. I'm very pleased with the service.

June 30, 2026
Rated 4 out of 5 stars

The books are very affordable

The books are very affordable. One had $1.50 Goodwill stickers on it; the other book was powdery dusty on the outside and slightly warped, but otherwise, books were still readable. No pages missing. I will still buy books from them.

June 30, 2026
Rated 3 out of 5 stars

I’m disappointed in my most recent…

I’m disappointed in my most recent order. I ordered some books that were rated as “good” condition. And sure- the binding and cover are in good repair. But when you open the book and the entire thing is underlined in different color of marker, showing the previous owner’s opinion on conflict, setting, and other parts of the story, it is extremely distracting, and I would certainly not call it “good” condition. If it was a “one off” I wouldn’t be so irritated, but it was the two books out of my order so far, maybe more.

June 27, 2026
Rated 5 out of 5 stars

Availability of books!

ThriftBooks almost always has the books I am looking for. They usually have multiple books in different conditions that I can choose between. and Finally, the price is always great! It's easy to search plus you give out rewards, which make it fun to look at all the books, a lot of which I'm not familiar.

June 30, 2026

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