Ticketadvisor 

I would RATE -5 if there was negative stars.

Extremely Bad! SCAM !!!

Day Light RIP OFF!!!

They do not reply the email.

Cannot Describe the situation!

I will be uploading all the conversation being recorded over the phone and email chain on the file link later, if I do not receive the refund as soon as possible.

Stay away from this company.

SYNDICATE STYLE FRAUD.

All FIVE STAR RATER MIGHT BE ADJOINING FAKE REVIEWERS.

Waste of hard earned cash, incompetent ill advising staff and daylight robbery! Major disappointment upon first time purchasing from these jokers and my last. Unbelievable waste of genuine people's time and hard earned cash. I've steered other genuine folk from purchasing from here due to fear of them experiencing my downfall from these cowboys.

Very easy and approachable people to talked to. I am prepared to share your good office to all my mates who wants to book for a flight. Thank you especially to Mr Jacob. You are brilliant

To whom this may concern,

I have attempted to get a refund from ticket advisor since June without any success, my money was swindled after the company had made me false promises to send me a full refund on many occations, I have provided this information to my Bank account provider and the police and they both continue to carry out an investigation.

The short version of the story is that I'm looking to travel in december, and knowing that ticket prices are entremely expensive during the holiday season, I decided to make a booking through ticket advisor in March 2018, whereby i would offer a deposit and then make full payment before the end of November, Prior to making further payment installments, I had made enquiries on several occations via email and phone, and asked (Sandra, Chris and Ahmed,...Note: these aren't their real names, just aliases used to cover their true identities...I have been informed by the investigator) ...if i would get my ticket details within 24 hours of making full payment, responce was to rest assured as this would happen within 24 hours.

I then ended up making a full payment during the first week of June, however this is when everything changed, the moment I made full payment, the company employees started ignoring my follow up calls and emails after recieving full payment, and most importantly failed to send me my ticket details within 24 hours, then failed to send me the ticket details for two more weeks...

I kept calling until someone answered the call (Chris), he said to me that the ticket i reserved back in March had some how gone up in price, but someone had failed to relay this information to me until i made full payment.

The obvious play here was they most likely had sold my ticket to another customer offering to pay more for the ticket, like an auction, and then figured that they could make more money from me by asking me to pay a higher price for the new ticket that was available, I declined to make further payments as they had crucially failed to deliver satisfactory services to my self and were in the process of extauting more money from me like a scam company usually does to customers.

Eventually i was put on the phone with their acomplice whose alias is Ahmed, a very specialised cornman, He then be-littled me claiming that i didn't know what i was talking about and continued to claim that i missed the small print within the terms and conditions, however if no services were provided by Ticket advisor as a company, then clearly their terms and conditions are null in this sitiuation as explained to me by my solicitor.

I'm now in the process of filing a case against ticket advisor as a registered trading company within UK for failure of proving services and money embezzlement.

I warn all dear customers to avoid trading services with this falsely misleading company ticket advisor

Regards, from a concerned member of the public,

Henry

I paid a deposit of £100 to Sandra Christina for a flight from Birmingham to Lagos. Immediately a payment confirmation was sent to me, she stopped communicating me despite the fact that I kept calling and sending emails to find out how to pay the balance which were all ignored. She kept mute about how to pay the balance and the payment confirmation email did not contain any of such information. I asked her both on phone and email but she would not respond, I was given 16-hour deadline and started panicking on how to balance up. It was not until the time had passed that I finally got thru to someone who told me my time had passed. When I finally got thru to Sandra Christina on deadline day, she abruptly passed me on to someone else who asked me to send my bank details. I and the person both agreed the refund would be in my account in 2 weeks. After 2 weeks had passed and nothing happened, I called and sent series of messages again to same Sandra Christina who continued to ignore my messages as usual. After a month, I got through to a staff on the phone who told me the reason they could not refund my money was because I breached their terms and condition. Only for me to check the t&c which stated that If I did not pay by the deadline, I would lose a minimum of £65 from the deposit and that........ (remember I mentioned above that I paid £100. When I confronted Sandra Christina with this and told her that even if I was to lose money, it should not have been the whole money. She replied for the first time since a month had gone that she communicated with me last by saying she agrees their T&C stated that but that they can collect more than that...lol.....When I told her they did not reply to all my emails and calls both on deposit payment day and afterward, they just continued to say I breached their terms and conditions...I have reported them to citizens advice bureau who referred the case to the trading standard. They are indeed terrible people to deal with.....

Chris was gave me good services .
He represented the company well

They also by the name flight advisor. Be very careful before paying a deposit. I would not deal with the? FULL STOP! They are very fraud.

Sandra was excellent, she found me some brilliant flights and when I had a bit of a panic she reassured me that everything would be ok. Very supportive and helpful. Definitely booking via Sandra again.

Sandra Christina is one of the best agents I’ve dealt with to date. Very understanding, very professional and gets the job done.

I will definitely be using them for any future bookings.

GREAT JOB!

I dealt with Sandra Christina and she was absolutely amazing. Very responsive, and patient. She got me good flight options and understood exactly what I wanted. Unlike some providers who just rush you through and talk so quickly you cant hear and thing but have to give consent, she was patient and efficient. For some reason, my bank transfer did not reflect on their end and she still managed to ensure my booking was not cancelled but rather got in touch with me to resolve the issue until my payment had cleared and promptly issued my ticket. On Price, and service, i'll always recommend them.

I had a very horrible experience with an agent called Sandra Cristina. I paid a deposit for a flight, kept calling to ask for the link to make the full payment and was told when it was time I’ll be sent a link, 5 days to my travel date I was told my flight reservation had been cancelled without any prior warning and I was left stranded. I asked for my refund and I was told they will get back to me. I haven’t heard from them since!

Good service but little improvement will be better. Communications also need to be dealt with quickly to make good customer experience more interested in services being provided.

I am delighted with the superb customer experience I had over the past few months doing lots of transactions with Sandra at Ticketadvisor.

I must say Adam is excellent with the best customer services. He is easily approachable and he will always make a customer happy. I found him easily reliable.
I will always use him and will definitely recommend.
Adam is top notch.
Many thanks Racheal

I found their service to be excellent. I dealt with Adam who has been brilliant and reliable. Thank you Adam

Amazing service, Adam Smith carried me along every step of the way. Fantastic customer service, I will be calling again.