Ticket Club Reviews 

Paid for 3 tickets.They didn"t send.They don't offer a refund of € 375 and they dnt answer the phone or email.I have everithing documented.

It´s a scam!! I bought 3 tickets to EURO and they replied, always answering that I was going to receive them 1 week, before the event. After that, they dont answer to any email neither they answer the several phone calls!

Dont buy tickets here!!

Very unprofesional not to say scammers. My son ordered number of tickets for EK 2024, today the match number 1 no tickets only mail that he will get his money back. They remain unreachable, do not respond.
Scammers!

Warning on this Company - they sent me invalid tickets and then waited until an hour before the event to follow up, when I had already purchased replacements. Won't give me a refund. My fault for using a sketchy unreliable source, but don't make the same mistake I did.

Narrow window to sell tickets for a fraction of price and made little effort to ensure tickets are sold in that window. So they get my tickets (and presumably re-sell them) but I pay full price and no concert. Will not be returning.

Quick response to my outreach. Love no fees!

Absolutely awful, do not use ticket club, I won’t ever use them again, staff members don’t communicate at all and had to make 5/6 web chats to get through to the right person to sort my tickets! If you don’t claim your tickets within 48 hours you may loose the tickets and your money even if your event is 5 months away! I nearly did as the website was poor and kept coming up with an error sign

I got to the gate and my ticket was canceled I didn’t know what to do I had to pay an extra $300 to sit down where I was supposed to be at I traveled 4 1/2 hours to see the concert and was left out in the cold if I didn’t buy another ticket I called I was told I should’ve called yesterday mind you I ordered the ticket yesterday I really don’t know what’s going on but I want my money NOW

Great price. No taxes or fees.

You completely scammed me and as a veteran I am disgusted and shocked at your behavior. You charged me exorbitant fees on top of the ticket price when your website explicitly states that you do not charge fees and veterans are guaranteed to get the lowest prices. I contacted the winter garden theatre after seeing the actual price of the tickets and they agreed to give me a refund but I only received $45.59 of the 182.0@ I am owed. I still did not get the balance. I will report this to ID.me and the better business bureau as well as 7 on your side tv if I do not get the full refund I am owed.
Sincerely,
Mrs. Laura McCabe

Seats purchased were not the seats we received. We had center middle seats and were moved by the seller last minute to front left. Obstructed view.

Customer service helped finalize my ticket purchase. My credit card kept sending fraud alert and wouldn't process the transaction.

I got my 49ers tickets for $550 less than ticketmaster, the annual membership is well worth it!

My ticket arrived early by 2days so I had them in hand when I arrived at my hotel 2 days before the event

We purchased tickets through TicketClub on Monday to attend a football game over the weekend. Our tickets were not cheap and when I came across images from their competitor site and a view from my seat website that shows these tickets are limited/obstructed by a cameraman positioned right in front of our seats, I reached out to TicketClub to see what resolution we could come to in order to fix this issues. First Gentleman I spoke to created a ticket to reach out to the supplier of the ticket to get information since the listing didn’t disclose this information and told me I would hear back from them as soon as they hear from the supplier. I had to contact TicketClub every day for a status because they never sent me an email. Every time I would call they would tell me they hadn’t heard from the supplier and there was nothing they could do until they heard back from them. Unfortunately, Friday evening rolled around and I still had update from TicketClub. I called and sat on the phone with a representative and “supervisor named Brian” for nearly 2 hours trying to get a status and see what could be done. After going back and forth with the initial call center representative and them telling me to look at a view from my seat which doesn’t show an obstruction so they couldn’t do anything for me. I told them they needed to look at a picture from a few rows back to see the whole field and it also showed the cameraman there. They tried to tell me that the cameraman will not be there the whole time and that they would guarantee we would not have an obstruction when we got there. After a lot of anxiety and frustration with the miscommunication from the TicketClub representatives I asked to speak to a supervisor. At which point we spoke with Brian who claimed there was no one higher than him in which we could speak to. Brian attempted to talk to me as if I were an idiot and knew nothing… however, that is not the case. Brian again guaranteed that we would not have any obstruction and said that the only thing he could do from all the miscommunication from his team was to give us 10% back. 10% is piddles compared to the amount of money we paid for our seats. Long story short, we showed up to the venue only to find a cameraman’s butt in our face as we were promised by Brian and team this would not be the case. We called TicketClub after the event to speak with Brian since he guaranteed us no obstruction but Brian doesn’t work again til Monday and they provided me with an email to send the pictures to and I have yet to hear back from anyone!!!! This is BS that Brian told me that it is not up to the seller to disclose obstructions but it’s up to the venue. I told him that is wrong because any ticket you post for sale on any site it allows the seller to select different features like VIP or aisle or obstructions…. I am extremely mad because not only did we spend a lot of money but then we had to buy another set of tickets so that we were not staring at a cameraman’s butt that we were guaranteed wouldn’t be the case. I really hope these people get it together, but I probably will never use this site again!

Can always find a better price on this site.

My tickets were supposed to be delivered by 12/28. On 12/30 I used the live chat asking for help. I was told the tickets would show up. On 12/31 I used the live chat asking for help. I was told the tickets would show up. On 01/01 ( the day of the event) I used the live chat asking for help. I was told a 15 minute limit would be but on the supplier and to check back in 15 minutes. 20 minutes later I spoke on the phone to a representative and was told that there was a time change mistake and I would need to wait another hour. An hour later, 90 minutes before the event, I was in the parking lot of the stadium and still didn’t have tickets. I used the live chat asking for help and was told the tickets would not be available and I could have a refund of my purchase. These tickets were a Christmas present to my son. I wanted to go to the game, I didn’t want a refund. I knew for days that the tickets would fall through and no one could help me. The experience was disappointing and disastrous. I ultimately got tickets an hour before the game but 21 rows higher than the original tickets purchased. I was given a 25$ refund, but I seriously doubt if I ever use the ticket club again. Too much drama and too much stress with very little customer support. Disappointing to say the least.

The fees were less than other 3rd party sites. Easy to access tickets.